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Oracle Consultant Resume

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Dallas, TX

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SUMMARY:

  • Experience providing impeccable and efficient customer service and support
  • Proficient with virtual server products such as, VMWare, OVS, EMC SANs and ESXi Hosts
  • Vast experience working with network components including Fiber connections, Routers, and WAPs
  • Strong experience in managing the installation and maintenance for Windows Operating Systems
  • Experience working efficiently with Microsoft Servers including Active Directory and Exchange
  • Extensive troubleshooting experience by using a variety of tools including CMD/Console/Powershell
  • Has been trained to work with security tools such as Retina Network Security Scanner, SSH, SSL, Digital Certificates, Anti - Virus Tools
  • Experience in managing the backup and configuration of the Windows operating systems and servers (2003, 2008 and 2012)
  • Experience working with GPOs to manage user desktops, and permissions
  • Extensive experience with installing, managing, and troubleshooting Microsoft Office Products
  • Experience with firewall products such as Sonicwall and Untangle
  • Training on Installation and configuration of Oracle products such as OID/OVD/OUD, OIM, OAM Webgate, Weblogic, Enterprise Manager and other SOA and Security Consoles
  • Experience working and troubleshooting in a Linux environment

PROFESSIONAL EXPERIENCE:

Confidential - Dallas, TX

Oracle Consultant

  • Perform troubleshooting for systems, software and network issues
  • Install and Configure Oracle Products in a lab environment
  • Perform troubleshooting in a Linux environment
  • Manage Company Firewall and DHCP settings (Sonicwall)
  • Configure Virtual Servers via OVM console

Confidential - Plano, TX

Network Support Technician

  • Perform troubleshooting for systems, software and network issues
  • Use GPOs to manage desktop shortcuts
  • Manage user shared folders with GPOs
  • Provide support for network, system, Exchange, AD User accounts, VOIP, various software
  • Responsible for configuration, maintenance and updating from Win 7 to Win 10.
  • Perform/manage backups for remote windows Server 2003, 2008 and 2012.
  • Work with DOS commands and batch files
  • Provide remote support via ScreenConnect and Remote Desktop
  • Install Microsoft Office 365
  • Manage user permissions and accounts for Microsoft Office 365

Confidential - Sherman, TX

Network/System Administrator

  • Install computer systems and peripherals
  • Perform troubleshooting for systems, software and network issues
  • Responsible for installation, configuration, maintenance and backup for 200+ desktop and PC's.
  • Provide remote support via LogMeIn and Remote Desktop
  • Perform repairs on computer and peripheral devices
  • Use GPOs to manage desktop shortcuts
  • Manage user shared folders with GPOs
  • Enforce security policies with GPOs
  • Provide support for network, system, Exchange, AD User accounts, VOIP, various software
  • Manage DHCP, DNS, Active Directory, and Exchange servers and accounts
  • Install and manage Sonicpoint WAPs
  • Install, configure, and manage Sonicwall Security system
  • Administer network security measures
  • Extensive troubleshooting using dos commands to isolate and identify problem
  • Supervise computer user support specialists and computer network support specialists
  • Manage router/switch configurations via Telnet, TFTP, and GUI
  • Configure and Manage physical and virtual servers
  • Experience managing and updating virtual machines through VMware/VSphere
  • Perform/manage backups for Network devices, servers, and computer systems
  • Create and update detailed documentation for network, systems, and server layouts
  • Work with DOS commands and batch files
  • Experience installing, managing, and troubleshooting Medhost EMR
  • Manage and setup VPN connections and accounts
  • Install Microsoft Office 365
  • Manage user permissions and accounts for Microsoft Office 365
  • Provide technical support with tact and professionalism for VIP and standard customers

Confidential - Fort Bragg, NC

Communications Specialist

  • Install computer systems and peripherals
  • Use GPOs to manage desktop shortcuts
  • Perform troubleshooting for Windows 7 systems, software and network issues.
  • Perform repairs on computer and peripheral devices
  • Using Dos commands-line to save time on monitoring and troubleshooting
  • Provide support for network, system, Exchange, AD User accounts, VOIP, various software
  • Manage DHCP, DNS, Active Directory, and Exchange servers and accounts
  • Manage the installation and backup of around 200 desktop and PC’s.
  • Manage router/switch configurations via Telnet, TFTP, and GUI
  • Perform/manage backups for Network devices, servers, and computer systems
  • Create and update detailed documentation for network, systems, and server layouts
  • Work with DOS commands and batch files
  • Work with Remedy Ticketing system (upwards of 20/day)
  • Provide technical support with tact and professionalism for VIP and standard customers
  • Maintain discipline in high stress situations

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