Consultant (Contract) Resume

SUMMARY:

Confidential Practitioner specializing in Training and Development. Extensive experience deploying adult learning strategies through the development and implementation of multi - channel training solutions ranging from self-paced individual learning to facilitated instructor-led workshops to augment and leverage business performance resulting in higher levels of customer satisfaction.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Consultant (Contract)

Developed strategies to improve and maintain the revenue cycle training program for Texas Oncology and Ohio Hematology Care
Development and implementation of training for GE Centricity Business
Developed leadership training program for Texas Oncology and Ohio Hematology Care portfolio as part of organizational change strategy and continuous quality improvement
Training lead for new system implementations
Identified opportunities for improvement and develop specific plans to maximize product utilization and operations to meet strategic and financial goals
Managed training documentation and tools to enable individual and team effectiveness
Provided training and overall development of train-the-trainer program

Confidential

Epic Training Specialist

Facilitated instructor-led training for Epic Grand Central and Cadence applications
Development of training curriculum and job aids
Designed and applied assessment tools to measure training effectiveness
Partnered with Organizational Change Management team to provide support for assigned Epic applications

Confidential

Training Project Manager

Developed project management plans from initiation through closeout
Provide leadership to project team through the management of the project knowledge areas
Consistently monitored project management processes in accordance with Project Management Book of Knowledge (PMBOK) methodology
Conducted project status meetings and report on project deliverables
Consulted with Organizational Development and Learning to ensure successful project management and deployment of learning system products
Consulted with technology teams to develop and implement training initiatives
Developed procedural guidelines for service team members, Virtual Learning Center team, and training administrators to track instructor-led training for compliance purpose
Conducted workflow analysis, needs assessments and gap analysis
Established apparatuses to improve training instructional design, coordination, delivery and material productions

Confidential, Houston, TX

Training and Clinical Systems Analyst

Streamlined business processes to deliver organizational efficiencies to align with strategic objectives
Consulted with Revenue Cycle Subject Matter Experts (SME) to capture training requirements
Analyzed training programs and improvement processes to identify gaps, implement solutions and monitor progress
Proactively researched emerging trends in training and development methodologies
Identified on - going Confidential needs and created module-based training to meet business needs