SKILLS:

• Big IP F5 - LTM
• Cisco Routing and Switching
• Cisco Wifi Technologies
• Cisco ISE
• Juniper Routing and Switching
• Checkpoint Firewalls
• DNS/DHCP
• Project Management
• Strong Network Troubleshooting skills
• Strong Communication and Written skills

WORK EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

• Worked as a member of the Network Operations Team, in the role of network analyst.
• Responsibilities include maintaining the daily functionality of the network and all devices related to the network.
• This including but not limited to Routers, Switches, Load balancers, Firewalls, Wifi, and many others.
• I also functioned in a full engineering role in project style capacity to layout and apply network changes to accomplish project goals.
• In my local team I functioned as an expert in load balancing and provided technical expertise to team members.
• Worked as network resources in major incidents, including troubleshooting during major outage issues with higher management present and executing live changes to resolve issues.
• Lately have been working in firewall rule implementation and project design for Firewall implementation.
• Providing any additional support to internal team, and performing new hire training.

Confidential

Network Engineer

Responsibilities:

• Worked as a networking resource on engineering projects.
• Create solutions in an existing datacenter environment to meet client needs.
• Working on all facets of networking equipment including Nexus Switches, Ace/Brocade/F5 Load balancers, and ASR Routers.
• Troubleshoot working solutions to problems while working in a team of engineers.
• Provide working solutions to problems and providing documentation to support those solutions.

Confidential

NOC Technician

Responsibilities:

• Provide support for Data Links to customer sites.
• Working with Confidential, Metro Ethernet Circuits, and Point to Point Tunnels over a variety of router manufacturers including Cisco, Juniper, and Adtran.
• Troubleshoot Routing issues across Confidential circuits and direct connect circuits to the internet.

Confidential

Network Engineer / Field Technician

Responsibilities:

• Responsible for responding to incoming tickets in a prompt and timely manner.
• Providing quality support by remoting into servers and providing account maintenance, backup troubleshooting, and custom software.

Confidential

Field Technician / Senior Field Technician

Responsibilities:

• Deployment Technician, responsible for the deployment of new seat replacing legacy seat meeting quality standards to the customer’s needs.
• Provided end user support for support calls and trouble tickets.
• Provided 2nd tier support to fellow technicians on issues they had during trouble tickets.

Confidential

Field Technician

Responsibilities:

• Responsible for transition existing seats to new seats, using migration tools.
• Created a profiler using existing commands in an exe format to extract basic and complex information from the old seats for future use.
• Created a beta transition tool for migrating data from legacy seats to new seats using Microsoft transition commands.

Confidential, Powell’s Point, NC

Road Technician

Responsibilities:

• Created and configured accounts in Exchange 2003 / 2007 and set clients in Outlook 2003 / 2007.
• Perform routine corrective maintenance in desktop and server environments.
• Maintained network communications in businesses local.
• Provided customer service in a professional and courtesy manner.