Network Engineer Resume

SKILLS:

WORK EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

Worked as a member of the Network Operations Team, in the role of network analyst.
Responsibilities include maintaining the daily functionality of the network and all devices related to the network.
This including but not limited to Routers, Switches, Load balancers, Firewalls, Wifi, and many others.
I also functioned in a full engineering role in project style capacity to layout and apply network changes to accomplish project goals.
In my local team I functioned as an expert in load balancing and provided technical expertise to team members.
Worked as network resources in major incidents, including troubleshooting during major outage issues with higher management present and executing live changes to resolve issues.
Lately have been working in firewall rule implementation and project design for Firewall implementation.
Providing any additional support to internal team, and performing new hire training.

Confidential

Network Engineer

Responsibilities:

Worked as a networking resource on engineering projects.
Create solutions in an existing datacenter environment to meet client needs.
Working on all facets of networking equipment including Nexus Switches, Ace/Brocade/F5 Load balancers, and ASR Routers.
Troubleshoot working solutions to problems while working in a team of engineers.
Provide working solutions to problems and providing documentation to support those solutions.

Confidential

NOC Technician

Responsibilities:

Provide support for Data Links to customer sites.
Working with Confidential, Metro Ethernet Circuits, and Point to Point Tunnels over a variety of router manufacturers including Cisco, Juniper, and Adtran.
Troubleshoot Routing issues across Confidential circuits and direct connect circuits to the internet.

Confidential

Network Engineer / Field Technician

Responsibilities:

Responsible for responding to incoming tickets in a prompt and timely manner.
Providing quality support by remoting into servers and providing account maintenance, backup troubleshooting, and custom software.

Confidential

Field Technician / Senior Field Technician

Responsibilities:

Deployment Technician, responsible for the deployment of new seat replacing legacy seat meeting quality standards to the customer’s needs.
Provided end user support for support calls and trouble tickets.
Provided 2nd tier support to fellow technicians on issues they had during trouble tickets.

Confidential

Field Technician

Responsibilities:

Responsible for transition existing seats to new seats, using migration tools.
Created a profiler using existing commands in an exe format to extract basic and complex information from the old seats for future use.
Created a beta transition tool for migrating data from legacy seats to new seats using Microsoft transition commands.

Confidential, Powell’s Point, NC

Road Technician

Responsibilities:

Created and configured accounts in Exchange 2003 / 2007 and set clients in Outlook 2003 / 2007.
Perform routine corrective maintenance in desktop and server environments.
Maintained network communications in businesses local.
Provided customer service in a professional and courtesy manner.