SUMMARY:

• ITIL Certified and Cisco Certified Network Associate with over 13 years of cross - platform experience. I thrive in diverse fast paced environments and have accrued a multitude of skills from corporate network awareness on large scale data center management platforms to remote control access platforms - solid experience which adds performance-driven professional to the team - one who can begin being productive at once.
• Wireless 802.11, RIP, HSRP, EIGRP, OSPF, BGP, TCP/IP, Spanning-tree VLANs, and TELCO testing techniques.
• Microsoft Visio, Netviz, network design, project management & change management.
• SME ( I've performed IOS upgrades on various platforms: Cisco 837, 802, 861, 2800, 3700, 5500, 7200, (RSM), 7200, Catalyst 1900, 2924, 3700's. 3750E and 3750X, 4500 series switches.
• All Cisco Wireless Platforms, Cisco Prime, Design, Architecture Implementation and Support.
• Upgraded IOS images on cisco routers at 7-11 convenience stores between.
• Maintained Linux (Red Hat or Debian) server configuration for IOS upgrade/downgrade; worked with Confidential to insure most reliable IOS is compatible with each switch and router platform.
• Provide instruction for team member via 'white board' on troubleshooting failed upgrade procedures, change request, backout, how to restore previous IOS from corrupted downloads, checksum values. Instruct on how to install TFTP server software on corporate PC to upgrade routers/switches without network access. Instruct how to configure access to remote field support technicians using field supports computer to troubleshoot in case of site outage.
• Manage Cisco Prime 2.2 - 3.1 Infrastructure; maintenance, upgrade, software.
• Manage Cisco ISE

PROFESSIONAL EXPERIENCE:

Confidential

Wireless/Field Engineer

Responsibilities:

• Cisco, switch and access point hardware.
• Understanding of WLC and Access point models
• WLAN Controller configuration and tuning
• Wireless Site Survey experience using the AirMagnet toolset
• AirMagnet Survey Pro,AirMagnet Spectrum XT. AirMagnet WiFi Analyzer
• Wireless Survey experience using Ekahau Survey Pro
• Spectrum Analysis
• Cisco Switch and Cisco Access Point configurations
• WLC management and configuration
• Collected and analyzed daily survey data from filed visits to ensure that the RF survey requirements are being met
• Authored full site survey reports based on survey data using Visio and Microsoft
• Monitored ongoing progress and made recommendations for improvement in efficiency
• Interact with customers’ IT teams daily

Confidential

Technology and Development Wireless Development Engineer

Responsibilities:

• Test devices (IOS, PC, IOT) to insure the devices are compatible with wireless networks
• Perform Air magnet or Ekahau passive, predictive and active surveys
• Troubleshoot Controllers: 2504/5508/8500
• Cisco platforms
• Arris Platforms
• Meraki platforms
• Ericson Aps
• Ruckus platforms
• Primarily focused on consulting, design, implementation, wireless support.
• DOCSIS and CMTS aware

Confidential

Wireless Engineer

Responsibilities:

• Identify and troubleshoot hardware and software technical issues related to wireless.
• Understand client's infrastructures, their needs and provide expertise and consulting on Cisco solutions
• Troubleshoot, maintain, upgrade, and provide wireless solutions to solve hardware/software problems
• Provide knowledge transfer and detailed design/operational documentation to clients
• Experience working with wireless LAN heat maps - AirMagnet. Experience with Wireless LAN design using tools like AirMagnet Surveyor
• Perform WLAN and RF site surveys to Cisco’s enterprise accounts in addition to planning, design, implementation and optimization services for Wireless Mesh and 802.11 WLAN networks comprised of the following technologies: Cisco Wireless LAN Controllers, wireless APs, wireless NMS and IP networking and switching protocols. Devices include Cisco 1100, 1200, 3600, 3700, 3800, 1500 series access points. Cisco Controllers 5508 - 5520 Wireless Controllers. Cisco Prime instances 2 - 3.1.

Confidential, Texas

Wireless Consulting Engineer

Responsibilities:

• Primarily focused on consulting, design, implementation, wireless support.
• Confidential Wireless Design, Implementation and customer-facing consultant solutions involving Wireless and Network technologies.
• Cisco Models: 1100, 2700, 3700 series models.
• Cisco 2500, 5500 and WISM2 Controllers.
• Identify and assist in developing wireless networking solution offerings in environments mixed vendor environments
• Perform Wireless Network surveys at customer locations either active or passive.

Confidential

Wireless Engineer

Responsibilities:

• Primarily focused on delivering project-based, customer engagements
• Act as a customer-facing technical consultant and design business-driven customer solutions involving Wireless and Network technologies to include: Cisco, Meraki, Erricson, indoor and outdoor AP’s.
• Cisco Models: 1100, 2700, 3600, 3700, 5500 series models.
• Identify and assist in developing wireless networking solution offerings in environments mixed vendor environments

Confidential

Wireless Engineer

Responsibilities:

• Install LAN/WAN & wireless infrastructure in Confidential nationwide.
• Merge existing infrastructure to newly installed infrastruce. Rip & remove obsolete network infrastructure.
• Troubleshoot and upgrade solutions in Hotel where a network exists.
• Create an Air magnet heat map of the wireless LAN
• Perform Air magnet or Ekahau passive, predictive and active surveys
• Troubleshoot Cisco 2960/3750 series switches, Controllers: 2504/5508 - Cisco AP’s
• Educate the onsite staff and be available for questions/troubleshooting regarding outages.
• Work with various telco vendors to insure circuit connectivity is available.
• Assist the hotel staff with configuring their PC hardware for the ‘new’ network.
• Manage Cisco ISE

Confidential

Wireless/LAN Network Engineer

Responsibilities:

• Perform client consultation: plan, design, implement, and maintain wireless LAN/WAN hardware and software using the latest technology, including networks, routers, servers, and Cisco Wireless Controller.
• Identify and troubleshoot hardware and software technical issues related to wireless.
• Understand client's infrastructures, their needs and provide expertise and consulting on Cisco solutions
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
• Provide knowledge transfer and detailed design/operational documentation to clients
• Experience working with wireless LAN heat maps - AirMagnet
• Experience with Wireless LAN design using tools like AirMagnet Surveyor
• Perform WLAN and RF site surveys to Cisco’s enterprise accounts in addition to planning, design, implementation and optimization services for Wireless Mesh and 802.11 WLAN networks comprised of the following technologies: Cisco Wireless LAN Controllers, wireless APs, wireless NMS and IP networking and switching protocols. Device included Cisco 2800/2900/3700

Confidential

Network Engineer

Responsibilities:

• Perform Change Management to upgrade IOS on switches, routers (or flash cards) for Confidential Stores.
• Design and implement test strategies to deploy different network design upgrades per store; Thus design and test LAN/WAN connectivity for future deployment in a lab environment.
• Work with Century link, Layer 3 Thinking phone and AT&T to connect circuits or troubleshoot circuit outages.
• Turn over TELCO circuits per ‘upgraded’ store, insure Layer 2, 3 and BGP configuration and operation is functioning.
• Manage data communications equipment and identify areas that need upgraded equipment.
• Solve network outages per stores via ‘mean time to repair’.
• Configure and troubleshoot VoIP via Cisco Call Manager/ Unified Communications
• Devices include Cisco 1900/ 2800/2900/3700 /3945/4500/6500/7200, Aruba, Alcatel switches, and wireless access points.

Confidential

LAN/WAN Network Engineer

Responsibilities:

• Resident Cisco Engineer (NCE) for Citi Bank, emphasis placed on the Cisco 4500 series routers.
• Create change records, perform IOS upgrades/downgrades, RSM (route switch module) maintenance, and bug scrubs. Investigate configuration changes.
• Receive escalations and investigate root cause of outages, report break/fix measures.
• Provide technical advice to NOC and junior engineers.
• Devices include Cisco 3700/4500/6500/7200 series

Confidential

Network Engineer

Responsibilities:

• Transition of existing customers from legacy network (EDS) to Confidential Network.
• Troubleshoot Distribution, Access Layer Router
• Create Change Management for Router IOS upgrades and downgrades
• Perform Change Management to install new routers and switches
• Create Trouble tickets and escalate circuit related issues to TELCO for testing
• Worked with field technicians to activate newly installed units.
• Arrive onsite to assist Confidential with wire closet installations of HP and Cisco L2 switches.
• Update Netviz or Visio network drawings.
• Configure management interfaces onsite to assist Vendor NOC.
• Devices include Cisco 2900/ 3700 and HP Pro curves