SUMMARY:

• Data Center and Network Administration with over 14 years of IT related experience that is Confidential, Network+, and Security + certified. A team player who has worked in several large teams environments and enjoys hands on experiences on a daily basis.
• My background covers Data Center Operations, Network and Systems support, Systems Administration, Storage and Information Assurance.

TECHNICAL SKILLS:

Hardware: Installed and/or familiar with ATX, Confidential, IDE, iSCSI, Cisco Switches, ONT - 50, T-Bird 8000, Cisco 15454, Cyclades, Cyberguard, Niksun, Marconi, Sun, Dell and HP, E25k, 3PAR.

Software: Installed and/or familiar with Windows 2003/2008 R2 Server, Windows OS, MS Office, Visio, Citrix, Symantec, Remedy, NetIQ, VMware Infrastructure Client, VSphere, Vmotion, Fastback, Ultraback, Hercules, Retina, Norton, Nessus and McAfee Antivirus.

Network: Familiar with TCP/IP, IP, POP, Ethernet, UDP, ICMP, ARP, CSMA/CD, DHCP, Static, LAN, WAN, PING, EIGRP, BGP and Trace route.

PROFESSIONAL EXPERIENCE:

Confidential

Network Systems Administrator

Responsibilities:

• Provide Tier 3 support for Development groups/users, Active Directory
• Windows Server 2008R2/12R2, Windows 7/10, All essential systems updates/patching
• Dell KACE 1/2K, HBSS, McAfee, BackupExec

Confidential

Operations Technician II

Responsibilities:

• Configuration and trouble-shooting optical network equipment.
• Provision, migrate and activate SONET, MSTP, DWDM, ROADM and DS-3 circuits.
• Installation of power, rack equipment, backup battery and fiber infrastructure.
• Provide logistics and inventory support for Program materials and equipment.

Confidential

Infrastructure Technical Support Analyst

Responsibilities:

• Assist the Network and Storage engineering teams utilizing Cisco and NetApp systems and services.

Confidential

IT Specialist

Responsibilities:

• Field Service Technician providing customer support, by appointment or phone, with daily functions regarding all aspects of MS Office applications, Windows XP, 7 and network connectivity issues.
• Provide trending problem reports while using IT troubleshooting to resolve customer issues.

Confidential

Systems Administrator

Responsibilities:

• Part of an Integration team upgrading old systems with newer virtual platform.
• Configure Cisco 3560 and 2960 management switches.
• Utilizing VMware 4.1, Server 2003 & 2008, NetApp and Dell DL360 G7 for new configuration
• Fastback and Ultraback for backing up systems.

Confidential

Network Technician

Responsibilities:

• Part of a Data Center Network Management team my primary duty was maintaining connectivity of network devices.
• Rack and device installation with cabling and great focus on cable management.
• Hot and Cold aisle configuration for optimizing Data Center environment.
• Power management and monitoring.
• Used Service Manager ticketing system to manage service requests from customer.
• Experience with installing, replacing and monitoring HP / 3PAR disk drives.
• Troubleshoot network connectivity for both copper and fiber infrastructures Confidential multiple locations.

Confidential

Security/ (Jr.) IA Analyst / Systems / Network Administrator

Responsibilities:

• Establish a DOD compliant infrastructure utilizing DISA Gold disk to lockdown systems and ensure STIG compliance.
• Provide DOD approved vulnerability scanning and automated remediation (Retina and Hercules).
• Monitor IAVA ensuring appropriate actions are taken to mitigate vulnerabilities to systems.
• Updated and maintained functions such as reviewing audit logs, performing backups, track and monitor system performance, comparing system configuration baseline changes.
• Designed and created technical drawings and floor plan layouts for server and storage/receiving rooms with detailed option for future growth scalability.
• Installation, cabling and labeling of network devices and peripheral equipment.
• Create and implement Standard Operating Procedures (SOP), guidelines and checklist’s for Baseline-Change request form, Data Migration, Access Controls, Security policy, Labeling policy
• Build in excess of 40 “Mobile Training Suites” consisting of 7 Hardigg Pelican rack mountable cases deployed for Global Combat Support System-Marine Corps (GCSS-MC)
• Configure, fabricate, modify and install rail-mounting hardware and hardware components
• Captured and maintained all Data for GCSS systems with GLPI web-based management software.

Confidential

Network Technician/ Systems/Operations Administrator

Responsibilities:

• Responsible for monitoring and maintaining a large Data Center network utilizing a proprietary Information System tool and Remedy.
• Used VMware Infrastructure Client and NetIQ for customer driven network related issues.
• Cabling, Labeling and Installation of network devices such as NetApp, APC and numerous others.
• Initiating and restoring backups.
• Performed Inventory and Rack Audits of all network equipment.

Confidential

Customer Service Representative

Responsibilities:

• Temporary 3 month contract assisting with Customers of Confidential Base under contract of NMCI ( Confidential Internet).
• Performed the upgrade of over 2000 Blackberry Smart Card readers attached to customers throughout the entire base utilizing CAC card sled additions.
• Utilized Remedy ticketing system and Radia software.

Confidential

Operations Technician

Responsibilities:

• Involved in large Data center installations dealing with all aspects of MSTP, DWDM networks.
• Configuration and trouble-shooting optical network equipment.
• Provision, migrate and activate SONET and DS-3 circuits.
• Integrate IP and optical networks operating with OC-3, OC-12, OC-48 and OC-192.
• Installation of power, rack equipment and fiber infrastructure.
• Utilized ONT-50, T-Bird 8000, Cisco 15454, CIENA, Emerson and Lorain power systems.
• Provided O&M maintenance (PMI’s) on all equipment over a broad spectrum of small and large customer facilities, network closets and Data Centers.

Confidential

Systems Administrator / Inventory Manager

Responsibilities:

• Provided customer support, by phone and walk-ins, with daily functions regarding all aspects of Microsoft Office applications.
• Used Active Directory to manage daily issues with end user accounts.
• Used Remedy trouble ticketing system when contacting the Pentagon for help regarding their exchange server’s and Blackberry support.
• Provided set-up, imaging and all other aspects of software required for providing the customer with the proper tools and settings.
• Provide and assist with all technical functions for Family Update briefings used to inform POW/MIA families.
• Managed asset tracking and inventory of all equipment utilizing MS Visio in conjunction with tracking inventory equipment, user location, phone placement, associated numbers and PC naming convention in association with end-user.
• Printer/Copier/Scanner management, repair when possible and vendor contact for additional repairs.

Network Technician / Systems Administrator

Responsibilities:

• Installed and rack-mounted networking hardware, fiber and twisted-pair infrastructure for essential customer Confidential three separate locations in West Virginia, Virginia and D.C...
• Provided support to distributed PC/networking environment including software installation, diagnostics, repair, patch management and troubleshooting for stand-alone PCs, PCs linked to networks, printers, fiber and cable termination and other computer peripherals.
• Created SOP’s and provided documentation for help-desk applications as well as documentation on processes for PC imaging and required software.
• Maintained PC equipment and repair when necessary, while contacting vendors to requisition parts and additional equipment.

Computer Network Support Sr.

Responsibilities:

• Managed the relocation of over 30 users, 20 network racks and associated PC’s for an essential customer while meeting deadlines and specific details in a timely manner.
• Troubleshoot technical problems and issues and determine technical solutions in accordance with product and customer specifications.
• Beginning to end installation of several network Data Centers connecting CAN, LAN and WAN.
• Provided 24/7 On-call support based on rotational schedule.
• Install, configure and maintain Cisco routers and switches on CWE, SIPrnt, and JWICS networks.
• Provided documentation and database management for several large fiber optic networks.

Confidential

Quartermaster

Responsibilities:

• As a Navigator, responsible for safe navigation of all ship's movement, equipment and systems.