SUMMARY:

Experienced Systems Integrator / Project Manager with over 25 years of experience completing projects successfully in LAN/WAN & VoIP environments. Experience with data networks and IPT/PBX systems. Strong customer interface skills and hands on technical skills with a variety of hardware including Confidential routers, switches, IP Phones, Nortel and Lucent. Project Management skills range from project design, gathering requirements from end users / clients, blueprinting, tracking deliverables, implementing solutions, tracking project budget, milestones, staffing, and service/product delivery.

TECHNICAL SKILLS:

HARDWARE: Confidential Routers (26xx, 28xx, 38xx, 29xx) Switches (65xx, 2960, 35xx, 3750,4500) IP Phones (6941, 7942,60,37G, 7914side car ), FXS/FXO, Nortel PBX Systems, Nortel DV - 1 (Integrated Data Voice System). Confidential & Confidential System 25/75/85. T1, T3, E1, E3, Optical. Aruba 7200 wireless controllers, Aruba 225 WAPs, AXIS-BPX-MG Switches, Ascend/ Confidential Frame Relay Switches/DACS, BSTDX9000, CBX500, AX-11, Tadiran Confidential -DAX, Lasrcom 4000 IMUX, Datum/Austron Clocking, Hendry Power Distribution Panels, ADC Patch Panels, Modems, Cabletron Hubs, FDDI, Network General Sniffers, Confidential & Confidential Starlan, Confidential Printers, HP DL360 Servers.

SOFTWARE: Confidential Unified Communications (Call Mgr 8.0, 8.6, 9.1, 10.0, CM Express, Unity Connect, Jabber, Webex, Meeting Place, Confidential IOS, UNIX, VMware, Solar Winds, Nortel Meridian VMail-CDR, ACD, Secure ID Authentication, Word, Excel, Visio, Power Point.

PROTOCOLS/TOOLS: SCCP, RTP, SIP, Dial Peers, DN s. IP, TCP, UDP,OSPF, EIGRP, BGP, IPv4, RTMT, VLAN, ACL s, Network Monitoring Dashboard, Flow Viewer network diagnostics, Infoblox, Air Check Scanner HP-ILO.

PROFESSIONAL EXPERIENCE:

Confidential

Voice Engineer

Responsibilities:

• Call mgr/Unity Connection, Jabber, Webex, Meeting Place, Jabber Softphones, One Number Reach, Translation Patterns, Session Mgr., RTMT, MACS, Greeter Recordings, Asentinel, Service Now, Service9, Request IT
• Troubleshooting for all above
• East/Central Cluster Clean up - Identify and delete unused phones/softphns/vmail boxes to save on license fees.
• Identify and delete unused 800 numbers for license cost savings
• 5000 phone migration project from First Niagra Bank into Confidential East cluster
• First Niagra Cluster standardization
• Site builds: Assign DID’s, Device Pools, phone and softkey templates, and Calling Search Spaces. Configure translation patterns

Confidential

Network Engineer

Responsibilities:

• Global Infrastructure Services
• Network Infrastructure Engineering and deployment
• Switch Configs
• Network documentation
• Confidential /Aruba wireless network planning/configuration/deployment

Confidential

Deployment/Test Engineer

Responsibilities:

• Confidential health network inpatient integration(9000 devices)
• Run Test scripts to validate new hardware and software
• Document completion data and non compliancies

Confidential

Deployment Engineer

Responsibilities:

• Install desk tops, patient monitors, peripheral equipment
• Day 1,2 user support
• Hardware/software troubleshooting

Confidential

Network Engineer

Responsibilities:

• Upgrade existing network hardware
• Rack new Confidential 4500’s
• Remove/repurpose existing switches(3750,2960)
• Inventory existing switches and configs
• Re-cable racks and devices

Confidential

Confidential Voip Engineer

Responsibilities:

• 1200+ phone PBX to Confidential UC conversion.
• Assembled phones and loaded firmware. (6941,8941,8961)
• Performed troubleshooting.
• Set up employee training room for new phones.
• Acceptance testing
• PBX Expansions, site surveys,
• Hardware/software upgrades, equipment/connectivity troubleshooting,
• Cabling/jack installs,
• Network router/switch upgrades

Confidential

NOC Engineering Consultant

Responsibilities:

• Oversaw day to day operations, monitored network performance, and addressed all network issues.
• Responded to network and server outages, performed router/switch/server hardware and software upgrades.
• Provided technical support (pwd resets, Blackberry logins, and RSA issues).
• Unity voice mail changes and voice router configs.

Confidential

VoIP Engineer Consultant

Responsibilities:

• Conversion from Avaya PBX to a 1250 phone Confidential UC environment.
• Responsible for both the installation and troubleshooting for the new Confidential 79xx series phones.
• Performed device/acceptance testing and provided post installation user training/support.
• Call Manager 8.0 MACS and minor router configurations.

Confidential

Network Engineering Analyst

Responsibilities:

• Project revolved around the Confidential /Wyeth network consolidation.
• Responsible for site equipment inventories and configuration verification.
• Decommissioned EOL switches including multiple cat 6500s and the deployment of 3750’s following strict FDA guidelines.
• Upgraded the software/hardware for transition site switches.
• Create RFC’s and CMDB equipment updates.

Confidential

Systems Engineering Consultant

Responsibilities:

• Supported the security of banking industry.
• Provided technical assistance for the development of new (authentication/verification) cell phone technology used in eliminating PoS credit card fraud.
• Performed integration testing for proprietary software and hardware.

Confidential

Project Manager / Engineer

Responsibilities:

• Provided capacity planning and project oversight from conception to project delivery for a fiber optic manufacturing facility in Dubai.
• Liaised with vendors to design and supply the equipment and configurations to achieve desired 20,000km yearly production of loose tube/ribbon fiber.

Confidential

Data Network Engineer

Responsibilities:

• Troubleshot network hardware, software and line failures in a large AXIS-BPX-MG switched environment.
• Performed training, and site calls with field techs correcting outages and performance issues; this included testing switch components, cabling, communication lines, and installation/replacement of failed devices.

Confidential

Owner

Responsibilities:

• Supplied custom fuels to the racing market. I developed custom fuels and innovative fuel delivery systems.
• When my contract with Confidential ended I focused on the business full time. In 2007 I sold out to a larger competitor.

Confidential

Project Manager / Project Engineer

Responsibilities:

• Provided customers global voice/data networks based on Confidential Frame Relay/Hyperstream Networks.
• Interfaced with customers to review voice/data requirements; determined bandwidth, equipment, and most cost-effective PoP site connections .
• Responsible for capacity planning.
• Designed and implemented the Confidential Global Frame Relay Network for 25 international locations.
• Determined topology for T1/E1 requirements to meet Confidential guidelines.
• Created high-low level engineering/installation documents, drawings, and circuit mappings.
• Worked with vendors for frame relay equipment selection process.
• Responsible for $3 million yearly budget and all equipment purchases.

Confidential

Project Manager / Engineer

Responsibilities:

• Migration of all Confidential printers from dedicated line-channel attached environment to a centralized TCP/IP network.
• Designed network architecture that allowed bulk print to be generated by both Legacy mainframe and SAP servers to communicate over TCP/IP network to PCL/PostScript printers and LCDS channel type printers.
• Performed traffic studies for size provisioning of communication lines.
• Analyzed hardware and software to integrate the environments. Provided hardware/software costs.

Confidential

Business Analyst / Engineer

Responsibilities:

• Gathered hardware and software requirements for each Confidential release.
• Produced Hardware/Software ordering Guide, containing vendor names, detailed configuration drawings, equipment lists, part numbers, version numbers, licensing agreements and site information.
• Confidential ASOS Project: Procured and assembled equipment to conduct customer environment performance tests.(Pac Confidential, SNET, Comcast).
• Implemented Confidential & Confidential / Pac Confidential ISDN connections for ASOS software.
• Maintained billing records for ISDN and long distance lines.
• Ordered, installed network equipment for Pac Confidential performance lab.
• Designed/installed network fiber and Ethernet connections. Confidential Routers, Cabletron Hubs, Ascend ISDN Boxes, Newbridge ATM, FDDI, Ethernet