SUMMARY:

Seeking a Network support and administration position geared towards problem solving and delivering complete customer satisfaction in Health Care, Banking, Network Management and Telecom environment.

SKILL:

Inter Networks: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) in Routing and Switching; recertified May 2016

Protocols: FRAME RELAY, TCP/IP, OSPF, EIGRP BGP4, HSRP, QOS, IPSec, L2TP, PPTP.

Routers: Cisco 89x/18xx/19xx, 3800, 7200.

Switches: Cisco 1900, 2960,, 3600,45xx, 65xx and Nexus 7k 5k, 2k series, Fabric path, VXLan. Meraki MS series.

Wireless: Cisco Air - Cap 16021, Meraki MR33 MR74, Cisco Controller 2504, Meraki Dash Board, EnGeniusWireless-300N

Firewall: Cisco ASA, 6504 FWSM, Checkpoint, Sophos UTM

Load Balancer: Citrix NetScaler, F5 Load balancer.

ISDN: Cisco BRI, PRI

PBX: Northern Telcom Nortel Norstar and Meridian Phone System

Testing Equipment: Firebird, Navetel Data Test Set, V35/V24 Break BoxAudio Test Set, Power Analyzer, Fluke MultimeterMonitoring Tools Wireshark, HPNA (Cisco Opsware), Splunk, NGenius ONE(NetScout), Solar Winds, Spectrum, Service Desk & EHealth, App dynamic (CA Technologies App), Prognosis, Remedy, vSphere, VROPS by VMware. Checkpoint Smart Domain Manager R77, Tufin, Bluecoat IPAM (DNS and IP administration), Citrix Command Center for Monitoring NetScaler Load balancer alarm event

EXPERIENCE:

Confidential

Network Administrator

Responsibilities:

• Planning, Maintenance, & Operation of all Networking Equipment LAN, WAN and WLAN Wi-Fi system to ensure availability for the enterprise. Include Cisco 0 switches, Nexus 5548 and FEX 2K, Cisco WLC and AP, Meraki Switches &Wireless AP and SD-WAN using Sliver Peak.
• Configure and Mange Firewalls and other Network Security devices using Sophos UTM
• Configuration and troubleshooting Site-to-Site VPN, DMVPN and SD-WAN connectivity.
• Troubleshoot and resolve IT Service Desk Incident Ticket on SERVICE NOW related to network on WAN, LAN and Wi-Fi. Followed change request Guidelines for any addition, deletion or change function on Network Infrastructure.
• Manages the day-to-day operations of network by monitoring system performance, configuration, maintenance and repair using tools like NPS, DHCP console, Wireshark, SolarWinds, Meraki Dash Board, Sliver Peak Orchestrator, Sophos Dash Board.
• Works with vendors to assist with network support activities
• Build and implement network standards for WAN, LAN, and Wi-Fi systems.

Confidential

Network Engineer

Responsibilities:

• Worked as a Network Engineer for their Client Engineer/ Advance resolution team / Global Network Operation team performing duties of Implementation, Monitoring and Supporting Network Infrastructure Equipment.
• Troubleshooting, coordinate & manage issue caused due to either Change Management request, Network Device Malfunction, Network Connectivity, IOS incompatibility, Router Configuration, Server upgrade, Server patch and Slow response on Confidential Enterprise Network or Change implementation by Client network.
• Supporting network infrastructure device, Cisco Router, 800, 1900, 2900, 3800, 7200 and Cisco Switches 4500,6500 series Nexus 7k, 5k, 3k, 2k series, Juniper MX series, Citrix NetScaler and F5 Load balancer, Checkpoint & Cisco ASA firewall, Wireless Cisco controller & Meraki MR series.
• Troubleshooting connectivity issue for MPLS, DMVPN, Frame-relay, T1 connectivity. Also open ticket and coordinated with different Telcom provider to resolve circuit related issue for the client and FDC.
• Monitoring, and Diagnosing issues related to Confidential Enterprise Network utilizing different Network Tools Confidential our disposal like Splunk, HPNA (Cisco Works), IPAM (Bluecoat), Apps Dynamic, Net Scouts (NGenius One), Wireshark, DNS, DCHP, Prognosis (VOIP), Remedy, Spectrum, Ehealth, Service Desk (CA Technology Application), VROPS from VMware, Checkpoint Smart Domain Manager R77, Bluecoat IPAM (DNS and IP administration), Citrix Command Center for Monitoring NetScaler Load balancer alarm event

Confidential

Network Engineer

Responsibilities:

• Configuration of Cisco Routers, Switches and FWSM.
• Managed firewall rule activity to control related IP address / subnet for host to host connectivity.
• Created Change Control for implementing configuration on core and customer routers.
• Performed Cisco router debugging, Confidential and IP accounting matches, and firewall log monitoring while performing Test & Turn up procedures.
• Troubleshoot Circuit turn up connectivity issues by capturing data through Wire Shark.
• Documented Add, Changed or Deletion of MPLS, VPN, FR circuit order and hardware assets through the REMEDY
• Involved in UDAP project to make customer of Funds Express complaint for Regulation DD .
• Involved in implementation, Installation and configuration and support of New VPN connectivity for internet banking and Star Network Also processed BAU request for add & changes on existing customer connectivity of FundsXpress Internet Banking customer & Star Network router for new ATM addition (division of Confidential ).

Confidential

Provision Technical Engineer

Responsibilities:

• Managed installation of dedicated wide area connections Confidential various speeds (T1, multiple T1, T3, and FT1) for Internet, MPLS, and MLPPP from the Confidential & Confidential backbone to various customer locations using Cisco routers.
• Network design, Routing, DNS, IP Subneting, TCP/IP protocol, (BGP, OSFP, RIP, and EIGRP) and COS.
• Responsible for implementing Internet and MPLS services to meet technical and logistical customer requirements.
• Performed overall project management including order assessment, technical evaluation, troubleshooting and final test of MPLS and Internet service to customers using Cisco routers.

Confidential

Network Engineer

Responsibilities:

• Implementation Installation, administration, configuration, maintenance and troubleshooting of WAN, LAN, Wireless access point, Cisco Routers, Switches, Firewall and VPN.
• Administration of Windows 2000 Exchange Server, Veritas Backup Exec, Trend Micro Server suite and Visifax software related MISYS EMR.
• Implementation and Administration of Misys Electronic Medical Records System based on a heterogeneous hardware and software environment consisting of IBM AIX, Terminal Server, Windows 2000 server, Exchange, Laptop and Desktop, Tablet, Wyse 3125 Win terminal and Document management system and Printers.
• Coordinated with Clinician, Doctors and Nurse of Cardiology, Pulmonary, Neurology and Gastroenterology to tweak the predefine specialty-specific template for recording clinical data in chart notes according to their current work flow environment.
• Administration of PRI line and Nortel Norstar MICS 148 ports digital phone system.
• Trouble shooting customer connection issues, configuring jacks, installing/repairing phones

Confidential

Network Consultant

Responsibilities:

• Installation, administration and trouble shooting of W/LAN based Windows networks.
• IPNET project (Access VPN with Remote Confidential using L2TP tunneling protocol) team member tasked with configuration and installation of AS5300 Access servers, Cisco 4000 series routers, and hybrid asynchronous serial and ISDN PRI lines on different locations.

Confidential

Technical Team Leader

Responsibilities:

• Facilitated the of overall Middle East and North Africa region by coordinating with the Country Manager on all technical functions in their jurisdiction...
• Worked as a project team leader planning and integrating network equipment, structure cabling and network infrastructure.
• Managed daily technical functions of the center, site and environment facilities, including the control and performance of all technical projects.
• Ensured application of all project implementation policies and procedures.
• Administration of Northern Telcom Meridian PBX
• Worked as core team member in the upgrading of WAN and telecom setup, including planning, installation and commission of network equipment Confidential existing and upcoming sites.
• Worked and assisted the Project Manager in monitoring daily progress Confidential new sites and acted as contractor liaison to manage timely project completion.

Customer Service Engineer

Confidential

Responsibilities:

• Planning, Implementation and installation of internal network device Confidential SITA datacenter and Confidential customer location.
• Troubleshooting, monitoring and resolving network related issue.
• Trouble shooting customer Leased, dial, DSL/ADSL and, Frame-relay, connection and circuit issues, terminating of RJ11 & RJ45 on path panel and wall jacks, installing/repairing internal and external Data Lines.