SUMMARY:

• A “solutions” driven IT professional with over 9 years of experience and a passion for emerging technologies in IAAS, SAAS and PAAS.
• I have had a broad range of exposure throughout my career; none more so than in my current position, as an Infrastructure Specialist.
• Through my passion for Virtualization, I have become the Lead Admin for Confidential ’s Private Cloud (VMware).
• Naturally that excitement has led me to Cloud Computing; where, through self - study, I have gained an AWS SA-A .
• I am now an evangelist for Cloud Technologies; by assertively proposing various solutions, I was able to complete successful proof of concept projects and architect Confidential ’s initial Cloud Platform (AWS).
• As such I am the Lead Architect for Confidential ’s Cloud Environment, albeit a very small part of the infrastructure.
• My passion is bustling for more experience.
• I have strengthened my core Cloud competency by learning Python, Bash and I am currently studying Puppet and preparing to sit the exam for my AWS Confidential .
• Although I plan to continue learning technologies in Cloud Computing; I welcome gaining knowledge and experience in other areas, as well.
• Designed and deployed a fault tolerant and cost effective external monitoring solution in AWS using; EC2, Cloud Watch, Security Groups, IAM and Billing Alerts.
• Built and deployed a highly available, fault tolerant, and cost effective Word Press site in AWS using; EC2, S3, Cloud Front, Route 53, VPC, ELB, ASG, RDS, IAM, Roles and Security Groups
• Increased scalability and improved functionality of VMware environment; by, updating VMware tools and hardware on all servers, to VMware ESXi 6.0
• Reduced application latency over WAN by implementing a Remote Desktop Host Farm (that uses a separate WAN to another Data-Center) to support traffic to multiple client/server based applications
• Greatly improved Infrastructure’s ability to support the business, be more organized, prioritize workflow and provide metrics to analyze IT workloads. By, implementing Service and Change Request workflows using RemedyForce and improving existing Incident Request workflows, as part of a team of 3 Administrators
• Live Migration cut over of Branch Office to new location; sourced and contracted ISP service. Re-integrated networking, firewall, security, time clock and other systems
• Slashed storage costs by creating a process to archive inactive user data to less expensive storage; using PowerShell scripts that identify users to be archived in Active Directory and set variables for archived users/service accounts. Then uses a Robocopy script that transfers data, log output and other functions
• Creation and ongoing administration of multiple AWS environments

CAREER EXPERIENCE:

Confidential, Deerfield Beach, Fl

IT Infrastructure Specialist

Responsibilities:

• Administer all areas of the cloud environment (AWS) Platform, Infrastructure and Application
• Secure cloud environment using IAM roles, network access controls, bucket controls, security groups
• Evangelist for cloud computing technologies, continuously proposing various solutions and keeping abreast of emerging technologies
• Perform cost analysis for various proposed solutions
• Architect and implement new solutions
• Configure and monitor billing and application alerts

Confidential

Responsibilities:

• Utilize VMware VSphere, to perform Virtual Machine Change Requests, for various scenarios; deploy or decommission servers, expand disk drives, add/remove virtual resources, templates and snapshots
• Analyze server workloads and provide recommendations for “Right Sizing ”, as necessary to ensure the correct amount of resources are allocated to each host

Confidential

Responsibilities:

• Administer multiple monitoring servers and underlying application platforms such as: (Nagios, Nimsoft, SolarWinds VM, SolarWinds AM), configuring and monitoring alarms for various scenarios to alert on
• Perform Operating System patches during scheduled maintenance windows.
• Administer the following server Operating Systems; W2K3, W2K8, W2K8 R2, W2K12, W2K12 R2, Debian, Ubuntu and PFSense

Confidential, Tamarac, Fl

Managing Member

Responsibilities:

• Incorporated an LLC to acquire business to business contracts, in order to provide 3rd party remote support for 1st party client base.
• Diagnosed and resolved issues with software, printers, email, networking and malware and using remote connections
• Diagnosed and resolved issues with software, printers, email, networking and malware and using remote connections, on a Confidential contract through a 3rd party
• Assisted TurboTax client base with technical assistance for web and PC based tax filing systems, on a 3rd party contract

Confidential, Tamarac, Fl

Technical Support Engineer

Responsibilities:

• Promoted to highest tier support team on the account, due to performance and technical knowledge.
• Resolved user issues regarding internet and email, for an Internet Service Provider, with very high Customer Satisfaction.
• Network troubleshooting of WAN, LAN, WLAN, DHCP, DNS and IP addressing schemes.
• Wireless network setup and diagnostics for router configurations.
• Resolved email issues, using correct POP3, IMAP, SMTP and Exchange server settings.