SUMMARY:

Identity & Access Management (IAM) & Role - based access control (RBAC) subject matter expert (SME).

SKILLS PROFILE:

Business-Process Leadership & Management: Business process modeling (BPM), Analysis, Requirements gathering, Documentation, Change management (CM), Natural Organizer, Planning, Project Management, Coordinator, Implementer, Team Builder, Coach, Goal-setter, Coach, Goal-oriented, Problem solver, Visionary, Decisive;

Architect Analytical Creative: Analytical, Logical abstract modeling, Functional-role design, Researcher, ability-to-Categorize, Classify, Evaluate, ability-to-Manage Data and Records, Budget, Compute, Estimate, Forecast, Brainstorm, Demonstrate Foresight, Use Intuition, Conceptualize, Design, Synthesize/Integrate, Visualize, Author/Composer, Graphic artist;

Inter-personal Relational Communication: Collaborative, Socially & culturally sensitive, Conflict resolution, Servant, advocate, & liaison, Caring & supportive, Counselor, facilitator, Trainer/instructor, Good listener, Speaker, interactive, Great writer, Persuasive, Promoter, Group speaker, Consultative, able-to-Negotiate;

Technical Tools & Delivery: Microsoft Active Directory (AD), LDAP, Microsoft SQL Server, Server 2003/2008/2012 , Unix/Linux, Windows 7/10, Application/UI Validation Testing, Batch script, DevOps, Diagramming, Functional code refinement, SDLC, SQL queries, Microsoft Office Suite: Word, Excel, Access, Project, Visio; JIRA; Clarizen, Data Analysis, Desktop hardware, Enterprise architecture frameworks, Implementation, IP networking, IP-telephony, IVR, New technologies, Privileged Access Management (PAM), Problem Solving, Role-based access control (RBAC), Root cause analysis, Software configuration, Technical Support, Troubleshooting, Unified communications, Virtualization: VMware, vSphere, ESXi, vCenter, VoIP;

PROFESSIONAL EXPERIENCE:

Confidential, Glendale, AZ

IAM Engineer

Responsibilities:

• Providing Role-based access control (RBAC) analysis, design and implementation expertise w/in the company's SailPoint IIQ access management system installation; collaborating w/lean purposed IAM software development team to improve + expand the adoption of a logical and functional RBAC framework;
• Fielded job family code schema changes from the Business; analyzed impact to existing downstream RBAC policy configurations in SailPoint and developed and implemented new RBAC solutions into Production to meet and align w/Business need requirements;
• Provided consulting and analysis services to Confidential ’s IAM Program Director, a) to help energize the socialization of RBAC to Business and IT stakeholders, b) for the role-mining and analysis of entitlement data held by users by exception, and c) for the development of RBAC models to assist in the definition of new functional roles for IT pilot groups;

Confidential

Identity & Access Management (IAM) Engineer

Responsibilities:

• Provided technical facilitation support for the Oceaneering Intls.

Confidential

Identity & Access Management (IAM) Solution Architect

Responsibilities:

• Provided Business Analyst support, producing business functional and technical requirements documentation for Confidential for their Confidential IAM program provided operational support, incl. user account correlations, SOD policy configurations, + email communication workflow design, for user access attestation campaigns w/GovernanceMinder;
• Provided Business Analyst support for the City & County of San Francisco ( Confidential ) client and their Oracle IAM development project, including business functional + technical requirements gathering + documentation, functional design diagrams, feeding into the technical design architecture of an Oracle 11g R2 stack solution;
• Provided Business Analyst support for Confidential Role-based access control (RBAC) w/in their Confidential One Identity Manager v6.1 (Quest Software) implementation, including business requirements gathering, documentation, + role mining;

IT/Special Projects Coordinator

Confidential, San Antonio, TX

Responsibilities:

• Analyzed and documented existing business systems, producing work-flow and system architecture diagrams w/MS Visio;
• Functional lead evaluating then implementation of Cloud-based Project Management application solutions (evaluated JIRA + Clarizen);

Microsoft Frontline Tech-Support Rep

Confidential, Austin, TX

Responsibilities:

• Gather mailbox statistics w/PowerShell; Recover lost mailbox accounts w/MFCMAPI
• Troubleshoot and resolve mailbox connectivity + non-delivery issues
• Creation of mailbox accounts w/Exchange Management Console (EMC)

Desktop Migration Technician

Confidential, Austin, TX

Responsibilities:

• Performed deskside tasks, including execution of PowerShell | User State Migration Tool (USMT) script, + MS Windows Easy Transfer (MigWiz) routines to migrate legacy data to new systems; analyzed logs + mitigated issues;
• Direct customer-faced w/management + end-users, implemented communication plan keeping key stakeholders informed, while performing migration tasks, including the mitigation of post-migration issues;

Confidential

Security Analyst, Austin, TX

Responsibilities:

• Designed the project-phase approach in collaboration w/the CISO, gathered + documented business requirements; performing gap analysis against statement of work (SOW) analysis to produce work breakdown structure (WBS) diagrams for each in-scope feature (translating into sequenced work packages);
• Personally coordinated + performed all major work activities, including virtualized application server provisioning (VMware vSphere ESXi), installations + configurations of critical software, targeting + integration of infrastructure systems (PeopleSoft HCM, Active Directory (AD), etc.), business system integrations w/OOTB connectors, including integrative customizations w/batch + Python scripting;
• Through iterative + progressive elaborations of weekly collaborative work sessions (F2F + virtual desktop screen sharing), I spearhead the build of an Hitachi ID prototype solution (comprised of Password Manager + Identity Manager modules) in the client's DevOp environment;

Environment: VMWare ESXi 4.1/5.0, vSphere / vCenter, Microsoft Active Directory (AD), Windows Server 2003/2008 R2, Microsoft SQL Server 2008 R2

RBAC Engineer

Confidential, Taylor, TX

Responsibilities:

• Built out the client’s organizational structure into the Sun Identity Role Manager tool;
• Gathered and seed loaded identity + access data into the Sun Identity Role Manager;
• Role mined, defined, certified and deployed more than 325 unique roles into Production for approximately 1000 employees across 75 internal organizational business units over a period of 2 years; (Total system namespaces: 24+ -Total access endpoints: Thousands; -Total access entitlements: tens of thousands.);

Environment: Microsoft Active Directory (AD), VMWare ESXi 4.x, vSphere / vCenter, Windows Server 2003/2008 R2, UNIX, Linux, AIX, Sun Identity Manager (Oracle Waveset), Sun Role Manager;