Mcad Systems Support Engineer Resume
Poway, CA
SUMMARY:
A knowledgeable, detail oriented Applications Engineer with over 15 years experience Principle strengths include administration, data management, design and mentoring engineers to achieve goals within strict time constraints. Dynamic, customer oriented individual who learns quickly and encourages ingenuity among peers.
TECHNICAL SKILLS:
- Creo Parametric 5.0
- Creo View 5
- Windchill PDMLink 11
- ProjectLink
- PTC Tools, PLM
- Windows OS
- CAD/CAM
- HTML
- MS Office Applications
- NX 11
- SolidWorks
- Skype
- SharePoint
- Teamcenter
- CATIA
- Enovia
- DFM
PROFESSIONAL EXPERIENCE:
Confidential, Poway, CA
MCAD Systems Support Engineer
Responsibilities:
- Lead User Mentoring and Training for all Confidential users.
- Provide daily system checks of CAD serversserves and licenses, user support with Mechanical CAD tools - , i.e Creo Parametric, Windchill. Manage daily utilization of Cad Licenses and broker with IT Services for Annual Subscriptions.
- Lead a Model Based Definition (MBD) project;, establishing ground rules, road maps, cross functional advantages and applications for future implementation.
- Liaison between CAD users and IT Services.
Confidential, Milford, CT
Sr. CAD Systems Administrator/Supervisor
Responsibilities:
- Daily maintenance of CAD servers, backup operations and data management.
- Daily user support and mentoring of designers and engineers.
- Plan & organize monthly CAD user meetingsmeeting with PTC guests.
- Implemented Creo Parametric 2.0. Implemented workflows and lifecycles in Windchill PDMLink 9.1
Confidential
CAD Administrator
Responsibilities:
- Administration of CAD server and daily data management. Support and mentoring of designers and engineers.
Confidential
Windchill PDMLink Consultant
Responsibilities:
- Participated in Global PDMLink 9.1 implementation and Data Migration in a cluster environment. Performed testing, debugging, and data verification.
- During the migration process I provided CAD Admin and user support duties Confidential needed.
Confidential, Franklin, MA
Windchill PDMLink Administrator
Responsibilities:
- Plan, implement, and manage the deployment of Windchill, PDMLink 9.1 for use in design and manufacturing data management.
- Mentor, train users. Develop process & procedures related to implementation.
Confidential, Redondo Beach, CA
IT - Application Engineer
Responsibilities:
- Test, debug and Implement Wildfire 4 and Windchill Intralink 9.0. Perform Data migration (Intralink 3.4 - WT9). Provide training and user support.
Confidential
Design Engineer
Responsibilities:
- I was involved in the design of the onboard electronic manual for the 787.
- Utilizing Catia, Enovia to gather all the components from all the different online suppliers.
Confidential
CA Staff Design Engineer
Responsibilities:
- E/M Packaging, sheet-metal design, plastics and components for state of the art tape library system. 2U, 4U & 8U DLT and LTO systems. Interference fit calculations, tolerance analysis, ASME Y14.5M
- Linear tracking and mechanism design; pick & place and robotics interfacing.
- Rack mounted chassis and components design.
- Coordinated RoHS implementation project. Converted all non compliant
- Hardware and components to EU directive standard.
Confidential
CA Mechanical Design Engineer
Responsibilities:
- Design of High-End consumer electronic components such Confidential, Infinity and Revel audio systems. Working from an Industrial Design concept to manufacturing of baffle and packaging. Cabinet design and packaging. 3D Modeling, surfaces, plastic design.
- Intralink 3.4 deployment and setup of Data Server, File Server and client install. Orientation and training of users.
Confidential
Applications Engineer
Responsibilities:
- Server building and troubleshooting
- Provided consulting services to clients involving systems and network analysis, and data conversion/migration. Pro/PDM to Pro/Intralink 3.4
- Provided technical support for all Pro/E applications.
- Desktop support of personal computer, printers.
- Specify and recommend Information Technology solutions based upon client goals.
Confidential
Systems Administrator
Responsibilities:
- Successfully designed, implemented and rolled out brand new Intralink database for engineering group.
- Maintained daily operation of Data server (metadata) & File server
- Implemented new Windows 2000 replicated server at remote location for redundancy and speed.
- Configured CAD server/client environment using TCP/IP protocol.
- Performed routine database dump file for preventive maintenance, disaster recovery and security.
- Supported, trained and mentored users in all the tools implemented in the engineering group
- Implemented additional Web based tool for remote viewing, retrieval and mark up of files.
- Developed Network-central custom scripts that established user and environment variables.
Confidential
IT Systems Engineer
Responsibilities:
- Maintained technical operations of file servers, applications, databases, and desktops in a Windows 2000 Active Directory environment. Developed scripts and tools for systems administration, including performance and capacity monitoring, preventive maintenance, disaster recovery and security. Formulated system operation metrics, and quality metrics adhering to company standard operation procedures.
- Participated in weekly Technical Advisory Board (TAB) to test and evaluate New CAD application compiling a comprehensive database of release notes, bugs/fixes, patches and compatibility issues.
- Successfully implemented and rolled out Intralink 2.0 and Pro/E 2000i2 - CAD Tools. Resources and corporate licenses were accessed through a global corporate effort in a remote location using a WAN
- Conducted numerous performance and productivity Benchmarks resulting in a greater ability to forecast data transfer issues and bandwidth reliability across a WAN and thru the local Windows 2000 server.
