PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Senior iSeries Systems Engineer

• Administered, installed, supported, maintained, troubleshoot, set up, and monitored hardware and operating systems for all AS/400 (iSeries) computers.
• Maintained formal procedures for systems security and database integrity, performance monitoring, archive and backup, initial configuration and system changes, and any related job control.
• Supported IBM AS/400 iSeries Power 8’s at OS/400 level V7R1.
• Installed firmware, OS/400, & 3rd party software upgrades, and PTF updates for IBM & 3rd party software using image catalogs as well as CDs & DVDs.
• HMC and LPAR planning and implementation.
• Performed installation, maintenance, monitoring, & troubleshooting of production Processes and scheduled jobs.
• Distributed libraries and files using FTP and iSeries Navigator.
• Installed & configured BRMS, and worked with Advanced Job Scheduler for processing jobs.
• Familiarity with 3rd Party vendor utilities (e.g. - DBU, ALDON, GoAnywhere, MISTUDIO, etc.).

Confidential, Woodlands, TX

Senior iSeries Systems Engineer

• Managed 9 LPARS Systems, Hardware/OS Planning & Implementation, Performed firmware, OS/400 version upgrades and QA Testing
• Installed IBM Licensed Program Products and kept system PTF’s current, Performance Tuning & Analysis, Administered DASD through SAN Storage on V7000.
• LPAR Management & Configuration, MIMIX Data Mirroring/Replication Administration, Remedy Ticketing System
• Administered Authority Broker and NetIQ, Disaster Recovery Planning
• Supported IBM AS/400 iSeries models Power 7, Power 6, Power 5 (770, 740, 820, 890, i5-550, 570, & 595 with dual HMCs) at various OS/400 levels from V5R4 to V7R1
• Systems planning & technical problem resolution skills, Provide technical expertise & mentoring,
• Provided operations support to IT Help Desk & Data Center Operations, HMC Configuration and Management, BRMS Backup & Recovery
• Help implement new IBM SAN DS8800 to replace V7000.
• Provided after-hours and weekend support as needed.

Confidential, Houston, TX

iSeries Systems Engineer

• Worked in team environment as a System Administrator on the iSeries platform on a conversion project for FEDEX Corporation working with a team of 5 members servicing 75 LPARS.
• Used Power 7 hardware and IBM i5/OS version 7.1, as well as provided iSeries Technical support.
• Supported IBM operations staff in all iSeries technical matters such as BRMS, Work Management, Communications and System Internals.
• Duties included all iSeries hardware troubleshooting tasks including I/O enclosures, DASD through SAN Storage V7000, and failed peripheral replacement and configuration utilizing System Service Tools/concurrent maintenance.
• Contacted vendors to upgrade all 3rd party to stay in service agreements, utilized Remedy ticketing system for deploying any changes, attend PTF deployment meetings as well as Change management meetings.

Confidential, Houston, TX

iSeries Systems Engineer/Administrator

• Recommended plans and executes installation, operation, and configuration of iSeries/AS400 systems, servers, and related components in the Enterprise Ensure high levels of availability and security for business applications Lead the planning and implementation of policies and procedures to ensure iSeries/AS400 system provisioning and support is consistent with company goals, industry best practices, and regulatory requirements
• Performed installations, upgrades, configurations, deployments, and administration of iSeries/AS400 operating systems and hardware.
• Maintained 22 LPARS with ODS/OMS Replication for DR. Operating iSeries Models 770, 570, & 550 all on V7R1 OS. I7/OS (V7R1) VISION Solutions or other High Availability Disaster Recovery technology, iSeries/AS400 virtualization technologies (LPAR, VIOS, PowerVM), iSeries/AS400 connectivity, JDBC, ODBC, Direct Connect and Database concepts.
• Experience working with external Databases connecting to iSeries platforms, Supported DASD through SAN Storage V7000.
• Supported both planned and unplanned roll swaps for production pairs. Performance Navigator and iDoctor tools, and Printer configurations.
• Experienced with IBM Power 7 iSeries Backup Recovery and Media Services (BRMS), iSeries Integrated File System (IFS) and NetClient File System (QNTC), BMC Remedy Action Request System, AS/400 supporting QA, UAT, PTFs, CUME installs, and automation of vendor patches.
• Coordinated OS version upgrades, software fixes, and preventative maintenance to minimize risk and service disruptions.
• Resolved issues and implemented projects at an advanced technical level regarding iSeries/AS400 DB2 as it is connected to by other Databases.
• Worked to ensure user satisfaction by providing installation, configuration, preventative maintenance, troubleshooting and quickly resolving complex problems.
• Resolved availability, capacity, and performance issues.
• Ensured that system improvements are successfully implemented and monitored to increase efficiency.
• Acted as a liaison between internal and external user communities. Collaborated with application support staff and DBAs to ensure external databases can connect to the DB2 database.
• Team lead on projects.
• Provided after-hours and weekend support as needed.

Confidential, Houston, TX

iSeries Systems Engineer

• Work in team environment as a System Administrator on the iSeries platform on a conversion project for Broadridge Financial Solutions.
• Converted and configured 24 LPARS over an 10 month contract using Power 7 hardware and IBM i5/OS version 7.1, as well as providing iSeries Technical support for 5 other IBM customers such as Honeywell Aerospace, AGCS Insurance, CICA/ACE Insurance and Alliaz Financial group.
• Supported IBM operations staff in all iSeries technical matters such as BRMS, Work Management, Communications and System Internals.
• Duties included all iSeries hardware troubleshooting tasks including I/O enclosures, DASD, and failed peripheral replacement and configuration utilizing System Service Tools/concurrent maintenance.

Confidential, Houston, TX

iSeries Systems Engineer

• Worked in team environment at a multi-billion dollars sports and outdoors retailer serving as Senior iSeries Admin and Systems Engineer for the Academy infrastructure team.
• Responsible for the overall operation and maintenance of 24 LPARS running on 2 iSeries 9117 model 770 systems.
• Utilized Authority Broker and NetIQ for Security Purposes.
• Migrated from P5 0 implementing AIX VIO servers and virtualizing all LPARS.
• Duties included daily System Administration tasks, performed Mimix maintenance and configuration tasks as well as all MIMIX trouble shooting and problem resolution.
• Supported operations staff in all iSeries technical matters such as BRMS, Work Management, Communications and System Internals.
• Served as team leader in Disaster Recovery planning and implementation.
• Performed all PTF and OS upgrade projects, as well as provided and supported multiple test environments to support a large development and business analyst department.
• Analyzed and recommended all iSeries upgrades and expansions.
• Hardware duties included all iSeries hardware troubleshooting tasks including I/O enclosures, DASD, and failed peripheral replacement and configuration utilizing System Service Tools/concurrent maintenance.unications Support.