SUMMARY:

Results - driven and technically savvy IT senior management professional, equipped with expertise in design, development, and delivery of cost-effective, high-performance technology solutions. Successfully proven effectiveness in IT consulting and in all facets of project life cycle development, from initial feasibility analysis and conceptual design through documentation, implementation, user, quality review, and enhancement. Exemplifies in-depth knowledge in a wide spectrum of industries, coupled with expertise in building motivated and productive technical teams. Demonstrates finely honed attention to detail with proven effectiveness to multitask in a fast-paced environment.

CORE STRENGTHS:

• Leadership and Team Building
• Agile & Waterfall Project Management
• Continuous Process and Performance Improvement
• Time Management and Prioritization
• Superior Negotiation and Presentation Skills
• , Coaching, and Mentoring
• Cross-Functional Collaboration
• Customer Relationship Management
• Technical Support and Troubleshooting
• Problem Resolution and Decision-Making
• Unix/Linux System Administration
• Network/Systems Infrastructure Design and Implementation
• Virtualization and Cloud-Based Technologies

TECHNICAL PROFICIENCY:

Operating Systems: Android, CentOS, COTS/GOTS, Solaris (2.5, 2.5.1, 2.6, 7, 8, 9, 10, 11), DII/COE, GCCS, Microsoft Windows (3.0, 3.1, 3.11, 95, 98, NT, ME, XP, Server 2003, Vista, 7, 8, 10), MSBL, Palm OS, Red Hat Linux (CentOS, Fedora), Trusted Solaris, Ubuntu, and WebOS

Hardware : 10/100 Hubs/Switches, Anchor Switches, Cat 5/6, Cisco Routers, Giga-Ethernet, Gitamon, Fibre Optics, Hardware Raid, JBOD, Juniper Routers, PacketSentry Devices (Manager, Collector, and Probes), removable media, Sun Enterprise Servers (E15000, E10000, E3x00, E4x00, E5x00, E6x00, E450, E280R, E420R), SunFire, SunFire v880, SunFire v100, SunFire v1280, Netra T1, S1, Sun Storage Arrays (T3/T3+, T33x0, A5x00, A3x00 (FC), A1000, D1000, D240), Sun Workstations (Ultra 1, Ultra 2, Ultra 5, Ultra 10, Ultra 60, Sunblade 100/150/1000 ), SuperMicro, Themis VME based workstations, Thin-net Ethernet, Thick-net Ethernet, WatchGuard Core x750e, and WatchGuard Edge x10e

Technical Software: Active Directory, Animation Master, Amazon Web Services (AWS, ALB, CodeCommit, DynamoDB, EBS, EC2, Elastic Beanstalk, ELB, EMR, IAM, Lambda, Login with Amazon, RDS, S3), Ansible, Ansible Tower, Ansible Open Tower, Apache Directory Studio, Apache Kafka, Apache Storm, Apache Tomcat, Apache Web Server, Borland C/C++, Bugzilla, Chef, Cloudera Hadoop, CSS, DataDog, DNS/Named, Docker, Docker-Compose, Docker-Swarm, DNS, Eclipse, Explorer, GCC/G++, Git, GitLab, GlassFish App Server, Google App Engine (GAE), Google Analytics, HAProxy, HTML, iPlanet/SunONE Application Server, Confidential Corp Vault, iPlanet/SunONE Portal Server, iPlanet/SunONE Web Server, IPMP, Java, JavaScript, Jumpstart, Kubernetes, LDAP, MailChimp/Mandrill, Major Domo, mdb/adb, MySQL, MS Office Suite (Word, Excel, Access, PowerPoint, Visio), MS Visual C/C++, Netbeans, Netscape Application Server, NewRelic, Nginx, NIS, NFS, OpenDS, OpenLDAP, OpenSSH, OpenVPN, Oracle RDB, Patches, PERL, PL/SQL, Postfix, Puppet, Raid Manager, Redis, redx, Sendmail, Sentinel, Shell Scripting (SH/BSH/KSH), Solstice Disksuite, SMS, SSP, StarOffice, StarBasic, STORtools, Subversion (SVN), Sun Java Studio Enterprise, SunMC, SunVTS, Trusted Solaris, Vagrant, Veritas Volume Manager, VirtualBox, Confidential Products (eSXI, Lab Manager, vShield, vSphere, Workstation/Fusion), Various Cloud Storage and Raid Levels, VirtualBox, Vyos

Project Management Software: Agilefant, Basecamp, Collabtive, JIRA, MS Project, ProjectLibre, Project.net, RallyDev, Redmine, SalesForce.com, Teambox, TeamLab, and Trello

PROFESSIONAL EXPERIENCE:

Director of Operations (DevOps)

Confidential, Redwood City, CA

Responsibilities:

• Manage performance to budget, drive build-vs-buy decisions
• Deploy robust monitoring and advance warning systems so everyone sleeps well
• Dockerize for repeat-ability, elasticity, lowest TCO
• Evolve a complex, business-critical MySQL environment
• Ensure delivery of business-critical partner reporting
• Design, validate, and test backup and disaster recovery strategies
• Achieve quality and schedule goals with outsourced teams and resources
• Achieve high performance amongst cross-functional teams
• Configuration management, continuous integration, distributed build

Sr. DevOps Engineer/Cloud Architect

Confidential, San Carlos, CA

Responsibilities:

• Advisor and seat member of the Cloud Architecture Review Board which reviews proposed designs and change requests with regards to our cloud environment (AWS, Azure, Confidential, etc.)
• Architect, provision, implement, monitor and maintain AWS systems and applications
• Consolidate and redesign pre-existing legacy applications so they can be integrated with newer systems (i.e., RESTful APIs, MicroServices, Serverless Technologies, Data Pipelines, etc.)
• Organizer and Lead Instructor of "New Things Day", which includes companywide, coaching, mentoring, and hackathons. Topics vary in level of expertise.

Lead Agile Instructor

Confidential, Mountain View, CA

Responsibilities:

• Lead instructor for Agile Expert (AEC) and SCRUM Product Owner (SPOC) courses
• Create, review, deliver, and maintain course materials and labs
• Collaborate and validate product documentation and materials with other Subject Matter Experts (SMEs) to leverage opportunities for reuse of materials
• Must maintain VMEdu agile s (AEC, SMC, SPOC, etc.)

Consultant

Confidential, Los Gatos, CA

Responsibilities:

• Design, implement, administrate, monitor, maintain, troubleshoot and repair various IT systems, networking infrastructures, and cloud-based architectures (SaaS, Paas, IaaS).
• System(s) migration to a virtual and/or cloud-based environment (or vice-versa)
• Database installation, configuration and management (RDBS, NoSQL, MySQL, Oracle, Cassandra, etc.)
• Software development for custom software features.
• Java Applications and Services (Servlets, RESTful Services, Stand Alone Clients)
• Web Development (HTML, JavaScript, CSS, etc.)
• Script-Based Applications (BASH/SH, JavaScript, Perl, Python, Ruby, etc.)
• Provided in-depth knowledge of latest virtualization and cloud technologies:
• Amazon Web Services (AWS) - Amazon Login, EC2, Elastic Beanstalk, ELB, IAM, RDS, S3, VPC, etc.
• Google App Engine (GAE/J) and other Google Cloud Services
• VirtualBox
• Confidential vSphere and eSXi
• Provided top-notched technical support:
• Including remote sites and different time zones (USA, China, Germany, Ireland, India, etc.).
• Data collection, data analysis, and fault isolation.
• Post-Mortems and Root Cause Analysis (RCA) completed for all severe issues
• Instructor, community manager, and public speaker for various topics:
• DevOps - Chef, CloudFoundry, Docker, Puppet, Vagrant, etc.
• Entrepreneurship - Boot Strapping, Lean Methodologies, Minimum Viable Product, Startups, etc.
• Project Management - Agile and Waterfall methodologies (6 Sigma, AEC, CSM/SMC, CSPO/SPOC, CAPM/PMP, etc.), Risk Management, Expected Monetary Value, and Earned Value Management

Lead Senior Technical Support Engineer

Confidential, Palo Alto, CA

Responsibilities:

• Earned recognition as the main designer and architect for all customer support tools. Including the development of an automated testing applications, and verification of PacketSentry system health.
• Rendered high level of assistance in writing scripts, Java applications, procedures, and technical documentation, which are used by current and future support engineers.
• Played a key role in and mentoring all support engineers. Wrote policies, procedures, technical documentation, labs, use cases, and materials which are used by current and future engineers.
• Owner and maintainer of various engineering and support knowledge management tools (Wikis, SalesForce.com, Jira, etc.)

Lead System Support Engineer

Confidential, Santa Clara, CA

Responsibilities:

• For two years, successfully extended multi-million supports contract.
• Took charge of providing 24/7 support, managing regular maintenance, and facilitating the weekly technical meetings and management review meetings.