PROFESSIONAL SUMMARY:

• Systems design and Engineer/Analyst (H/W & S/W) with over 18 years’ experience and expertise in Network Management System Testing, (QA, Integration, Performance, functionality), Product/Project management, System Engineering and Management of Technology.
• Strengths are keeping a project on course and within deadline, managing internal and external project resources, testing qualitatively, Requirements Development, Test - Case Development, Network Management and adhering to standard protocols as well as using professional evaluation, in my system analysis and Product/Project Management.
• High-Lighted Accomplishment, performed Regression testing of the E911 (ECTP) Wireless, Telephony, and Data embedded systems, OSS, ONT, GPON equipments, TCP/IP and SONET Parameters.
• Support operations with OSS/BSS Application and used Network Management System on HP, SUN and PC per ITU.

TECHNICAL SKILLS:

Programming Languages: C/C++, Java, C-Shell (Working Knowledge/familiarity),VAX-VMS, VI-Editor.

Software/Databases/Tools: TL1, XRunner, WinRunner, Load Runner, Motif (GUI), ISQL, SQL Mercury Test Director

Operating Systems: X-Windows, SunOS, UNIX, HP-UNIX, Digital UNIX, Sun Solaris, VMSMicrosoft Windows/XP, Windows/NT, Excel

Networking: Hubs, TCP-IP, IPv4; IPv6; GPON, Scopes, Sage, Emulators, SmartBits Test Equipment, SS7, SIPEthernet, RSTP, VLAN, Token Ring, Mapstar, Spring PComm, PlantCML MaglCube, ATMANI, NDP, DOCSIS, Data Logic, Remedy NMS, IMCI-Open-I, NetCool, SNMP, CMMBroadband, CDPD, Frame Relay, TDMs, Telephony, DSL, VOIP, IVR/XML, CDMA-2000 (1XEV-D0, 3G), TDMA, Voice-Telephony, Agile Networks; Blade; UMTS, Wi-Fi Test Wiring Schemes, NICE Inform, GARP, GVRP, IGMP, BER Testers, Telecommunication Analyzer, Data

Channel for Error: Stimulation, BGP, Frame Stimulators (DS-3, E-3, T-1, E1, PDLC),SDLCVesta DMA-3.0, Vesta View; Frame Maker, Mosim .

Methodologies: Sablime, TROFF, TMS, Mercury Test Director, Harvest, TrackWise, Tivoli, Rational Clear DDTS, QMS, ESD, Program portfolio management (PPM), HTML, XML, Web Testing, Power- Point, Visio; Disaster Recovery Management (DRM), CABS2000 NMS; Confidential Internet

Banking System Technology: (Blue-Shift), SNMP, IVR, VXML,HP Open View, E-CommerceRoot-Cause Analysis, New Product Management, Project Management, TL-9000ISO-9000/9001; Test Strategies and Methodologies, Resource Management

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Principal Project Engineer

Responsibilities:

• Evaluated customer process strategies and recommended appropriate test solutions to support customer requests.
• Performed Quality Assurance Integration Unit Tests and wrote Test Cases in conjunction with the software Development team for customized software and hardware installations Confidential customer sites.
• Performed Quality Assurance Integration Unit Tests and Test Management duties as well as Site Test Supervision of junior Engineers and technicians Confidential customer site.
• Participated in meetings for new project acquisition and SOW review Confidential the Client Site with respect to the Product Life Cycle and Deployment as well as product Commissioning.
• Responsible for resource planning and allocation for various projects both Confidential customer site and in-house.
• Assisted the CEO of the company in budgetary matters and project resource acquisition as well as other tactical and strategic decision making duties as needed.
• Primarily took time off to develop my proposal manuscript in pursuit of my doctoral degree.

Confidential, Data Center, NY

Lead Quality Assurance Test Engineer / Project Manager

Responsibilities:

• Performed System Engineering duties - developed Quality Assurance Performance Test Requirements Guidance for Confidential Playbook Production Document for Interface Verification Test (IVT), Applications Verification Test (AVT), User Acceptance Verification Test (UAT), Content Delivery Network Test (CDN), Production Verification Test (PVT), and Disaster Verification Test (DVT) for the Old Generation Data Center (OGDC) and New Generation Data center ( Confidential ).
• Implemented auditing system to verify server builds.
• Lead technical resource and project manager for migration from Windows NT4\Novell to an Active Directory environment; involved transitioning the organization to DHCP and a new IP addressing schema.
• Performed QA auditing on the migration of Active Directory and its resources.
• Performed QA auditing on the Implementation of DHCP, DNS and WINS Applications.
• Performed QA auditing on the Migrated File and Print\Application servers from Windows NT\Novell to Windows 2000.
• Assisted in the migration from Exchange 5.5 to Exchange 2000 adhering to IPv4 and IPv6 standards.
• Managed, analyzed, and documented the recovery procedures and business processes for the loss recovery of information technology assets.
• Utilized industry standard methodologies and custom assessment tools (SharePoint, Wireshark).
• Created Disaster Recovery / Business Continuity plan.
• Attended Product readiness, deployment (“Go-Live”), and Operations/Performance Readiness meetings with Department Leads and Project Managers from the Client and Vendors.
• Provided Daily Test Status Reports for allotted Sites to senior managers and client group stakeholders.
• Performed Project Management exercises with site and infrastructure Project Managers as technical Lead Quality Assurance Test Engineer for allotted sites.
• Participated in Daily War-Room meetings during the kick-off and deployment stages of the project in Fort Worth Texas.
• Project Engineer/Manager from the Test Group responsible for the NY, NJ, and LACR Sites.

Technology: .Net, NetCool, Wireshark, Sharepoint, Citrix, Unix. Project Management

Confidential, Philadelphia, PA

Quality Assurance Performance Test Engineer / Manager

Responsibilities:

• Performed System Engineering duties - developing Performance Test Requirements from Capability Production Documents for the joint migration of the US Military personnel (Navy, Air Force, Marines, Army, and Coast Guard) to the Common Food Management System (CFMS).
• Attended Product readiness and Operations/Performance Readiness meetings with Department Leads from the Client and Vendors.
• Developed System Requirements for the CFMS failover (Redundancy) capability and wrote performance test cases for the System Disaster Recovery, Availability, Time Response Content Delivery (TRCD), and Operational Reliability upon scheduled/unscheduled maintenance.
• Involved in Resource Allocation, test Process realignment, and Project Source Control.
• Performed Test Case (Test Script) review and rewrite for functionality and data replication.
• Performed Test Case (Test Script) execution in the lab using NetCool-OneSource (Horizon) on a Windows Web-based Citrix environment.

Technologies: OneSource (NetCool), Citrix, Windows OS, Web testing, Performance testing.

Confidential, Brooklyn, NY

Lead Public Safety Integration Test/Project Engineer

Responsibilities:

• Quality Assurance System Integration, Test & Evaluation of the (E 911) Emergency Communications Transformation Program (ECTP) for the City of New York Department of Information Technology and Telecommunications (DoITT).
• As a QA test lead, performed Automation and Web based System Integration Test and Test management based on Vendor/Client artifacts review for the E911 Emergency Call Taker and Dispatch for the City of New York that encompasses the whole of the five boroughs of the City.
• Generated System/Component requirements traceability, Resource management of test teams and allocated assignments Confidential Client Site.
• Developed detailed test plans, procedures and scripts for testing the E-911 infrastructure, using the Vesta NMS embedded system & NICE Inform call recorder.
• Developed detailed (Call Taker, Call Taker Supervisor, Call Taker with ERS, DARP, Dispatch & Dispatch Supervisor Positions, PAR, Call Taker with 6-Wire, EMS Liaison and Platoon Commander Assistant) test plans, procedures and scripts for testing the E-911 infrastructure, using the Sprint PComm and Mapstar to determine the ANI/ALI (PSTN/WIRELESS/VOIP) of E-911 Caller on the NYPD ECTP, FDNY, and EMS platforms for seamless call transformation and Synergy.
• Defined customer/Vendor support and resource allocation requirements with team members and Vendor/Client.
• Developed detailed Quality Assurance test cases for Functional Capability Audit (FCA), Alarm Reporting, Dispatch Call Taker (ARD), ARD Call Taker Supervisor, Silent Hawk, Star Fire, Computer Aided Dispatch & Dispatch Supervisor Positions, ARD Relay Dispatcher.
• Managed test exercises Confidential the Client site (PSAC1 & 1Police Plaza) for the Call taker, Call taker Supervisor, Platoon Commander Assistant and trouble-shot any emergent issues before escalation to upper management for Functional (FCA) and “Thread” tests as the Lead Project/QA Engineer on site.
• Trained and mentored junior Engineers and NGC Technical staff on the E 911 Emergency Call System.
• Performed “Cross - Site” and “Cross - Platform” (End-to-End) FCA tests between NYPD and FDNY platforms from 1 Police Plaza (1PP) in NY, NY to PSAC1 (Metro-Tech) in Brooklyn.

Technologies: VOIP, Wireless, Mapstar, UNIX, Sprint PComm, Integration Testing, E-911, Vesta NMS, NICE Inform

Confidential, Brooklyn, NY

Sr. Quality Assurance Integration Test Engineer

Responsibilities:

• Developed, Designed and Wrote sections of the Acceptance Test Procedure (ATP) Document for the NYCWiN Project (Radio Node Construction; Radio Node Site Integration; Class Device Installation; Central Network Equipment Testing; System Interconnection with CityNet Testing; Class Acceptance and System Availability and Reliability testing).
• Wrote System Availability/Operational Reliability Requirements and test cases for the failover (Redundancy) capability and Content Level Delivery (CDL) of the NOC-A and NOC-B Network infrastructures during scheduled/unscheduled maintenance (Disaster Recovery) Confidential a specified percentage time limit over a given period.
• Wrote and verified Content Level Quality Assurance test cases (CDL) for data Network Reliability/Replication test cases during and after failover operation.
• Wrote the Quality Assurance Test Plan, reviewed and project-managed the test execution for the New York Housing Authority (NYCHA) Hand-Held Device software.
• Coordinated the Quality Assurance testing of the NYCWiN Access Management software utility on AGILE Network schema.
• Lead Senior Test Engineer for the R-99 migration to SOC-3 (E-R7) platform.
• Designed the stacking method for the SOC-3 Prototype Modem modules to be used in the Test Laboratory.
• Defined, developed and implemented Test Engineering strategies which contributed to strategic directions within the Project SOW (Statements of Work).
• Wrote and executed Quality Assurance test cases Using NetCool network management utility with SNMP protocols; used and interpreted Visio drawings, managed tests and supervised the execution of other Physical and Logical tests for the Security Protocols surrounding the NOC-A and NOC-B and their Operations Centers under the IPv4 and IPv6 protocol guidance.
• Evaluated customer test strategies and recommended appropriate test solutions to support customer requests.
• Performed Quality Assurance Integration Unit Tests and wrote Test Cases in conjunction with the Development team (in Sterling Virginia), for the Network Management Applications using Remedy NMS (Remedy Asset Management; Remedy Service Desk; Remedy Change Management; Remedy Service Level Management; BLADE Network Manager/Monitor; Windows Active Directory; DNS Server; VERITAS NetBackup Enterprise).
• Performed Integration Unit Tests and Test Management as well as Site Test Supervision for the NOC-A and NOC-B Management Processes, Radio User Provisioning, Network Authentication, Fault Management, Performance Monitoring, CISCO Access Registrar Provisioning and QoS using Remedy/HPOVU.
• Supervised the Test execution Phase of the NYCWiN Applications Acceptance Test for the Class Applications (Class 1: Wireless Broadband Public Safety; Class 2: Wireless Automatic Vehicle Location (AVL); Class 3: Wireless (VOIP) Call Boxes for Emergency (911) Services and Class 4: Wireless Traffic Signal Control) ATP section of the Project, in conjunction with the System Engineers and Developers, on the NOC platform.
• Took part in the (Deputy Program Managers) project meetings for the ATP review Confidential the Client Site (DoITT) with respect to the Product Life Cycle and Deployment as well as Commissioning of the product.
• Wrote and executed Test cases for Remote Monitoring of non-SNMP network elements and environmental conditions (such as temperature, humidity, security, and power) contact closure inputs, analog inputs, and serial ports (ASCII Serial Alarm Monitoring) using IMCI-Open-iNMS.
• Wrote and executed Quality Assurance test cases for Remote Management of network elements by using each element’s specific management application via an RS-232 serial connection, TCP/IP and Serial Pass-Through Mode (also known as Virtual Serial Bridge).

Technologies: Acceptance Test Procedure, UNIX, SOC3, Change Management, Test case writing, Remedy NMS, Product Development Life Cycle, TCP/IP

Confidential, Pearl River, NY

Sr. / Lead Test Engineer

Responsibilities:

• Performed QA testing of the Fujitsu FLASHWAVE 6100 (FW6100) on a Unix Sun Solaris test bed in a lab environment.
• Used TL1 commands to perform test provisioning, pre-provisioning, Facility and Equipment State Modeling, Alarms and Performance Monitoring.
• Used TL1 commands for support of the MCU module (Equipment management)
• Used the TL1 commands for OC3, Fiber Optic Switch (FSW), GPONSU, OLTIF, ONT, DOCSIS support (Facilities management)) testing.
• Extracted test data from the NMIS (Network Management Information System) and the PDR (Product Design Requirements) documents.
• Interfaced with System Engineers and Software Developers over issues and problems encountered during the Product Development Life Cycle.
• Tested the FW6100 for Fault Management, Content Level Delivery, and Standing Conditions and House-Keeping Alarms within the network.
• Used Rational Clear DDTS to log problems encountered during testing and to report, track, record, and update test cases and test status.
• Wrote/Executed Quality Assurance Test Cases based on the Product Requirement Specs & NMIS Documents.
• Used Frame Maker to write and develop test cases and scenarios for the Flash Wave 6100.
• ESD certified and trained in QMS methodology.
• Performed Regression testing of the OSS, ONT, GPON equipments, TCP/IP and SONET Parameters.
• Assisted group (SVT and SE) demonstration and presentation of product performance and design to prospective Client (QWEST).
• Technologies: TCP/IP, SONET, Product Development Life Cycle, TL1, FSW, Flashwave 6100, UNIX/LINUX, Sun Solaris, Testing, Perl, Evaluation, NMIS, QTP; QMS; OPTICAL NETWORKING, DOCSIS, PDR

Confidential, New Brunswick, NJ

Sr. Lead Test Engineer

Responsibilities:

• Software Systems Performance and Evaluation.
• Recognizing, isolating, and documenting problems found during testing.
• Generated test plans, evaluating such test plans against system or customer requirements.
• Tested various software packages from different vendors for the re-engineering team (NETLABS).
• Conducting Laboratory demonstrations of new software products for integration into existing customer systems
• Handled training presentations to junior engineers and management.

Confidential, Morristown, NJ

Sub-Lead Automated/Web System Test Engineer

Responsibilities:

• Consumer Markets CCIO Local Ordering System (eLOS) Application Services written in Java
• The ACS LCIO organization is an Confidential &T Consumer Markets (CCIO) Local Ordering System (LOS) Applications Services provider. Wrote test plans (test cases/conditions) from System Requirements Document and executed them on the eLOS (a Java, WEB/GUI based Order Entry System).
• Performed OA&M (Operations, Applications & Management) tests on the eLOS for New Account Creation, Service availability, Billing information, order entry and Address Validation.
• Tested (S/W) the eLOS handling of customer provisioning on different ILEC markets such as Verizon, Qwest, Ameritech, BellSouth, GTE, McLeod and South Bell companies.
• Used Harvest (a UNIX based version control system) to report and log (LMR) problems.
• Use of Excel spread sheet to log and track the test cycle for management.
• Interfaced with Developers, System analysts and non-technical staff over Java software system design issues during test cycles.
• Use of MOSIM (an SQL based simulator) to execute the query commands for test results acquisition.
• Scheduled and hosted “Walk-Through” meetings for test Case base lining and approval (before test execution) with Developers, system Analysts, Managers and other Project leads.
• Test support for application code changes required to address production trouble tickets and reporting test results with the automated Mercury Test Director software.
• Supported disaster recovery testing and business recovery procedures using the WinRunner.

Technologies: WEB, GUI, Test automation, Java, eLOS, Test Planning, Test Execution, UNIX, Excel, TCP/IP, SQL, MOSIM, Test Casing

Confidential, Whippany, NJ

Lead Systems Engineer

Responsibilities:

• Designed, developed, and executed manual Test Scripts, Test Cases and Test Plans for OA&M architecture of the entire network which include Initialization of the HCS, HOC systems, Parameter Updates of CBRs, CRCs, FLMs, RLMs, ULAMS, TFUs, LNAs and the MODCELL in real-time.
• Designed, developed, and executed Test Cases for Forward Link Throughput Performance (End-End Testing) and System Analysis, while adhering to ISO 9000 & 9001 as well as TL-9000 test methodologies.
• Wrote and executed test cases for the redundancy tests of send/receive radio modules send/receive modem modules on the MODCELL for continuous operation during a failure occurrence(DRM) and a smooth and seamless communication or hand-off process and data replication.
• Performed High-Level “Critical reviews” geared towards base lining of System Engineering Requirements Documents, System Architecture Documents for large networks.
• Took part in high level meetings involving the Feasibility, product Strategy and Cost Benefit Proposition of the Product/project implementation (1XEV-DO Rel.1 & II, 1XEV-DV Rel.I) and UMTS/Wi-Fi capabilities.
• Supported the FOA group (*Group Lead Test Engineer) with testing, software installs, configuration and trouble-shooting the Modular Cell before alpha and Beta deployment in the Trial/pre-migration phase of the product.
• System Tested and provided End-User Product Requirements/Definition and comments on all End-User Procedural Documentation to FOA and Technical Writers.
• Responsible for Fault Management using Sablime Test Reporting and Tracking Tool
• Performed mobile drive-by call processing on laptops to test system call capability and signal strength.
• Interfaced with Development, System Engineers, and Project Management and Marketing teams for SDLC.

Technologies: Interaction with Developers, Engineers, Project Managers & Marketing team, CDMA2000, 3-G (1XEV-DO Rel.1 & II, 1XEV-DV) Wireless Network Technology, UNIX, C++, C, TL-9000, Test Casing, Systems Analysis, ISO 9000, System Architecture, Test Coordination and Planning Support, Documentation.

Confidential

Test / Systems Engineer

Responsibilities:

• Enterprise Networks Business Systems Project (Voice over IP “VOIP”) product suite, written exclusively in JAVA (IP Internet Exchange Systems on a WinRunner automated Test bed)
• Member of Technical Staff MTS (B-Band), Lead Systems Test/Systems Engineer.
• Designed, developed, and executed Test Cases for SNMP for the Whole IPES Network on the Web.
• Verified and configured the network nodes for trap generation and network status checking.
• Tested internationalization of the IP Exchange embedded product offer, to ensure feature compatibility with inherent overseas communications products and components, on a Web based WinRunner GUI platform.
• Developed test plans and tested voice over IP (VoIP) “IPES”. Process involved developing a test strategy, identifying tools and test cases to ensure the proper function of the IP PBX, proper telephony operation both in the USA and international environments and VoIP Quality of Service of these IP Telephony systems.
• Configured, tested and verified call setup, tear down and Quality of Service (QOS) and Content Level delivery (CDL) of domestic and International calls on POTS and Avaya phones using SS7 and SIP standards for routing, signaling and bridges using the WinRunner automated software.
• Found Time-Delay and Call-Drop problems with the International product that led to product release suspension and savings to the company.
• Verified product on platforms and test environments, servers and embedded systems (e.g., VxWorks, embedded NT), IP networks, PSTN interfaces and web/browser administrative interfaces.
• Developed System requirements for DIAL PLAN and High Availability for IP PBX.
• Designed and configured local area networks (LAN) and wide area networks (WAN) using Cisco and Ascend Routers. This includes OSPF and BGP Protocols. This ensured that the voice and data were routed to the designed destination within a customer’s network.
• Discussed alternative options, Analyzed and presented customer business requirement for the French and European market with Upper Management during Product/Project meetings.
• Tested Network System QOS based on HP Open View platform with extensive use of the SNMP.
• Wrote System Engineering Requirements for Voice Mail Adders (Group Mailbox, Send All Calls to Voice Mail, Zero out to Voice Mail), IVR/VXML.
• Took part in high level meetings involving the Feasibility, product Deployment Strategy, and Cost Benefit Proposition of the project implementation Confidential the locality of such European Markets.
• Supported operations with OSS/BSS Application and used Network Management System on HP, SUN and PC as part of testing engineering requirements and ITU standards.
• Supervised Functionality test issues and Product Requirements Development on the IP H.323 SoftPhone with Developers from Bell Labs Australia and System Engineers in-house.
• Trained Value Added Resellers (VARs) on Advanced IP Exchange System, Customers, Sales and field support personnel based on SNMP Network Management Protocols.
• Tested communication peripheral links on the CommServer, TPA, and TC/8 for long distance calls, international calls, and local calls, using the IP Exchange protocols.

Technologies: Network Management, IVR, VXML, Interaction with Upper Management, PBX, LAN, VxWorks, SS7, SIP, Avaya, VOIP, CDN, QoS, UNIX/LINUX, H.323 SoftPhone, DOCSIS (working knowledge), CommServer, WinRunner GUI, Java, Perl, Client Training

Confidential, Long Island City, NY

UNIX System Test Consultant Manager / Project Manager

Responsibilities:

• Migration from a Mainframe network to a Client Server Network Architecture for a Seamless cut-over.
• Interfaced with Software Developers and System Analysts from the software vendor (Sanchez), over the Network Design and System Architecture.
• Developed and executed test cases and test scenarios for the Disaster Recovery Management (Redundancy failover) of the two Banking System Databases in Suffern and Weehawken during scheduled/unscheduled maintenance and Operational Reliability of retrieved data (data replication) after disaster recovery.
• Restructured and redesigned the System Test Architecture and Strategy of the organization.
• Designed and Developed a template for Test Case and Test Plan Development
• Wrote Test Cases and User Documentation for the whole project.
• Performed IST (Integration System Testing) UAT, Content Level Delivery (CDLN), and Live Load Tests.
• Conducted Product and Project plan meetings and Product/Project Management.
• Assigned responsibilities to the Test Group under my management.
• Offered an Employee Position as a Project Manager/Product Manager with status of Assistant Vice President, due to my performance and contributions to the success of the Project.

Technologies: Integration System Testing, Test Casing, Test Plan Development, UNIX, Network Design, Project Management/Product Management, Live Load Tests, Vendor management, Migration Management.