Professional Systems Engineer/Administrator Resume Hartford, CT - Hire IT People

SUMMARY:

Over 20 years of successful and rewarding experience in distributed computing, networking, communications, and infrastructure implementations.
Extensive pre/post - sales technical support, IT project management, customer-facing experience in many aspects of structured designs and solutions.
Level I and II Security Clearance (United Technologies Corporation).
United Technologies Corp. Certified in all aspects of safety requirements and policies specific to each of the UTC Business Units.
Well versed in documentation control, procedural documentation, and help desk tracking applications. Including familiarity with technology used to identify opportunities for performance improvement and risk mitigation.
Strong engineering principles and leadership as technical liaison; mature interpersonal skills; effective communication and teamwork skills. Help desk management; remote management/administration and systems engineering.

TECHNICAL EXPERIENCE:

Desktop Operating Systems from DOS to Windows XP, Windows Vista, Windows 7, 8, 8.1, 10, and many versions of MAC operating systems.
Network-based systems integration with Microsoft Office Suites, Office 365 (Extensive work with Outlook and iPhone, Android, iPad devices), Web-based email, WordPerfect Office Suite, MS Visio, MS Project, Lotus Notes.
Symantec Backup Suites, Endpoint Security, EMC VMX and Isilon NAS Deployments, Datto Disaster Recovery and Backup Server, Anti-Virus Corp., Suite, and many other AV Utilities.
Networking, Routing, Switching, VLANS: VPN Managed Platforms with Cisco, Dell, Intel, Fiber, High Speed Networking and Wireless Implementations.
Video Security Surveillance Solutions Design and Implementation; AV, Wi-Fi, IP Camera and VOIP systems. Both on Campus and Web-based monitoring applications.

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Professional Systems Engineer/Administrator

Remotely installed, investigated and resolved routine and complex matters of significance with computer software and hardware equipment, primarily Microsoft Cloud-based VMWare Servers in several distributed ESXi Host farms.
On-site support provided at d Confidential centers as required.
Analyzed, logged, tracked and resolved complex software/hardware matters of significance pertaining to networking connectivity issues, large-scale project implementation, printers, servers, and applications to meet UTC business needs. (SQL Clusters, IIS Web Servers, Application and Print Servers, Backup Solutions, NAS/SAN Expansion).
Supported over 14,000 AD Integrated physical/virtual servers remotely worldwide in a project engineering and implementation role; focused on new product enhancements, upgrades, changes and improvements; minimal break/fix work.
Oversaw the installation of client department-specific applications and systems. Ensured installations were in accordance with appropriate operating procedures; determined revisions or updates to installation as needed.

Confidential, Winsted, CT

Lead Help Desk Systems Engineer

Confidential, Enfield, CT

Principal - Senior Systems Engineer and Project Manager

Complete management of the entire organization as well as all IT projects for the entire customer base.
Primarily responsible for maintaining the highest level of direct business benefit and productivity gains of emerging technologies for the entire client base; Maintenance Contracts; Technical Consulting; Computer Systems Repair and Maintenance (all platforms).
Provide SBM and Enterprise Managed Services/Solutions support of various business/application environments.