SUMMARY:

• More than 15 years of experience in the planning, design, and implementation of secure and high - performing WANs and LANs on behalf of diversified business environments.
• Expertise troubleshooting and resolving complex network performance issues utilizing a variety of cutting edge technical solutions.
• Comprehensive background setting up B2B IPSec VPN tunnels with highly customized secure access requirements.
• Strength in the design and support of VoIP platforms and applications with experience analyzing, reviewing, and remedying security vulnerabilities in the VoIP network.
• Track record of identifying and recommending opportunities to enhance communication and network services on behalf of internal employees, and external customers.

TECHNICAL SKILLS:

Operating Systems: Windows, Cisco CatOS, Cisco IOS, NX-OS, JunOS, NetScreen

Routers: Cisco ASR, 7200, 3900, 2800, Juniper M series, J series, SRX

Switches: Cisco 6500, 4500, 3700, 2900, Cisco Nexus 7k, 5k, 2k, Foundry, Juniper

Firewalls: Junipers SSG & ISG, SRX1400, Cisco PIX, ASA, 3000 concentrators, Palo Alto, Fortigate

Protocols: OSPF, EIGRP, BGP, STP, HSRP, DHCP, DNS

Testing Tools: Ping, Traceroute, tcping, telnet, Packet Capture, Wireshark

Data Center Management: Power management 208v, 110v, Overhead Fiber Tray, 10Gig Multistrand Fiber, Single Mode, Multimode

Other: MS Exchange, MS Visio, Solarwinds Orion, Riverbed, Nectar, HPOpenView

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

Sr. VPN Engineer

• Voice recognition software, Healthcare transcription outsourcing
• Brought in on to assist in supporting over 6,000 VPN tunnels on multiple different equipment vendors and platforms. Build billing systems in the SQL servers and add server to DNS for end user access. Manipulate FW rules for clients requesting non standard ports

Confidential - Horsham, PA

Sr. VPN Engineer

• Documented all client contact information on VPN routers, and on .xls spreadsheet on share drive for team viewing
• Tracked internal and external NAT in Solarwinds IPAM
• PM for North American WEST cutover to new Data Center

Confidential, Marlton, NJ

Senior Network Engineer

• International construction consulting firm with 190 offices and approximately 3000 employees.
• Delivered 24/7 WAN/LAN support on a 3-month contract. Set up, maintained, and continuously optimized VoIP Cisco Call Manager Express, Cisco Unity Express, and DMVPN mesh network at 140 remote offices and 2 hubs using local ISP providers for Internet access. Added and removed employees and configured displays. Set up ephone-dn and ephone for Cisco 7900 series, AA announcements, and PSTN for local/long distance calling. Completed basic setup, groups, and schedules for the ShoreTel phone system.
• Cleaned up 30 outstanding technical support issues across national and international sites.

Confidential- Cherry Hill, NJ

Network Engineer

• Applied previous networking expertise and best practices to analyze existing infrastructure and spearhead improvements such as remedying multiple security flaws on the network and spanning-tree configuration issues.

Confidential - Horsham, PA

Network Engineer

• Spearheaded technology improvements, which led to the successful achievement of PCI certification of EOL hardware and software. Areas of improvement included an IOS upgrade on 2 major components of the network, building a new VPN environment for client connections with Cisco 7206VXR routers and Juniper SSG550m firewalls, and installing 40 5k and 90 2k Nexus switches and cabling with 10Gig MM fiber in the data center.
• Transitioned call centers from point to point circuit to a new MPLS network with failover between the 2 MPLS providers, ATT and Global Crossing.
• Replaced 6100 lbs. of equipment with new UPS’s to meet Sprint’s contractual requirements.

Confidential - Blue Bell, PA

Network Operations Center Engineer

• American global information technology company providing IT security, end user outsourcing and support services, data center outsourcing, and application modernization and outsourcing.
• Directed a team of 12 providing 24x7x365 network management on behalf of Morgan Stanley Inc. ’s North American Trading sites. Primary liaison with Morgan Stanley NOC and technology leadership on the status of moves, adds, and changes as well as the translation of reports on network performance and reliability. Initially hired as Tier I support technician supporting 20+ client’s network operations globally, including Starwood Hotels, Suburban Propane, Eli Lilly, and Miami Dade County.
• Managed a team of 2 in the upgrade of 300 Morgan Stanley routers for a new IOS image with improved features and capacity.

Confidential, Horsham, PA

Help Desk Analyst | Network Engineer

• US based weight loss company providing services through weight loss centers, one-on-one counseling or through an at-home program.
• Installed networking solutions, including PIX-515s for Internet access and accessibility to servers and set up of the frame relay network throughout sales offices. Initially hired as a Help Desk Analyst to provide technical support to multiple weight loss centers utilizing the company’s Oracle based proprietary software.