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Senior San Engineer Resume

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OBJECTIVE:

Administration, Design, and maintenance of NAS and SAN using Netapp products and EMC - Celera and VNX

SUMMARY:

  • 13 years plus Netapp SAN / EMC Celerra experience. (MCSE, CCNA, NASA). Snap Drive, iSCSI, san, nas, snapshots etc, cluster, snapmirror, snapvault, ONTAP GX 10, Cdot, snap manager for exchange, Netapp Snap Products, sanp maanger for SQL, DFM, Operation Manager, Netapp MPIO DSM - san multipathing, basic PowerShell scripting runs.
  • Cisco Nexus OS, Cisco MDS, Brocade
  • EMC VMAX40k iSCSI auto provision using Unisphere and assigning iSCSI lun to ESX host via vSphere client
  • EMC VNXe 3100 iSCSI provision using Unisphere and assigning iSCSI lun to ESX host via vSphere client
  • EMC VMAX iSCSI provision in Microsoft SCVMM - system center virtual machine manager - iSCSI lun provision; VMAX thin lun space reclaim using unisphere
  • EMC VMAX federated tiring provision using external storage, encapsulating the current lun and provision or extending the lun capacity in FAST pool using purely Unisphere. ; health check of vmax using unisphere
  • ViPR Storage Resources Management Software; ViPR commodities, ViPR virtural assets, ViPR virtual array, ViPR virtual data centers, ViPR catalog services, ViPR vmware integration management; ViPR monitoring and reporting solution pack
  • Cisco IDS 4235 IOS 4.0 - Intrusion Detection sensor
  • HP Lefthand management, management group, cluster, upgrade, node add, node remove 9.5 and 10.5
  • Panasas, vol creationa and access
  • E2700 and E5700 - install, configure, firmware upgrade, Santricity OS 11.20 management, Raid group creation, volume creation, iscsi connection from host ESM firmeare upgrade, NVSRAM, CONTROLLER FIRMWARE, disk pool, volume group creation, consistency group cration, member, asynchronous group, snapshot etc; in band and out of band storage management

AREA OF SPECIALIZATION:

Netapp ONTAP, CDOT, SAN; Vmware Virtualization, Microsoft Virtualization, Citrix Virtualization; Celerra, EMC, Clarrion, Symmetrix, HP Lefthand, Panasas, 3 PAR

EMPLOYMENT HISTORY:

Senior SAN engineer

Confidential

Responsibilities:

  • Netapp 8.2.4 support, maintenance and administration - 50 controllers in pair - legacy NMED ontap old controllers - 7 mode
  • Netapp Cdot 9.4 support, migration, upgrade etc, 60 clusters worldwide
  • Vendor Hardware management and support - netapp
  • Iscsi san protocol support and maintenance
  • Vmware ESXi environment support and maintance
  • Windows server support and maintenance
  • Change Control, remedy, support
  • Netapp snap product support - SMSQL, SMEXCH, VSC, snap drive etc
  • Powershell tool support
  • Netapp Hardware support
  • Netapp Cdot 9.4 support - 60 new AVHE new Cdot Netapp controllers
  • EMC unity support - 20 controllers
  • Have public trust clearance
  • Have security clearance

Senior Computer Scientist

Confidential, DC

Responsibilities:

  • Netapp 8.1, 8.2 and 8.3 cluster mode Support / administration - all SAN based- FC, DR test, Firmware Updgrade, Day to Day production tickets handling and various project works about 8 regional sites, two main sites; about 20 pBytes of data
  • Vmware administration, zoning, cluster move, host add, remove to cluster - new zone, SAN luns
  • EMC isilion administration, management, and day to day support
  • Cisco MDS zoning for Netapp SAN FC and Vmware ESX
  • Vmware SAN FC luns in Cdot 8.3 administration, zoning, management, add, remove, new, delete etc.
  • Netapp snap products, snap manager for SQL and snap drive
  • Have public trust clearance

Senior NAS Engineer

Confidential, Boston, MA

Responsibilities:

  • Netapp 7, 8.1, 8.2 Support / administration, DR test, Firmware Updgrade, Day to Day BAU ticket handling and various project works.
  • Celera/VNX migration to Netapp
  • SP, motherboard firmware, disk firmware, Bios Firmware and ONTAP operating system upgrade
  • On Call support / Weekend support ; handling and managing India Team.
  • Netapp Cdot pilot study 8.3 RC1, cifs setup, nfs setup, lun migration, powershell toolkit scripting, data protection, mirroring, vault, snap drive, OCUM 6.3 upgrade, system manager 3.1, WFA, OPM, vsc 6.0, 8.3RC1 cluster management and bring up the system from ground 0 and carve the design.

Senior Storage Consultant

Confidential, Los Angeles CA

Responsibilities:

  • Netapp 7, 8.1 and Netapp C-Mode support, migration, NFS access, cifs access
  • HP Lefthand upgrade HP Lefthand 9.5, 10.5 - iSCSI management group creation, cluster creation, management, troubleshooting, upgrade, maintenance, migration, node addition, node removal, network- active/passive; performance monitor, hardware replacement.
  • DNS zones update using svn for host add, removal in cluster management
  • Panasas vol creation, troubleshooting, log collection, hardware replacement. Panasas 9 consisting of 3 Director Blades and 8 storage blades forming a cluster. Each director blade has static address and storage blade gets IP from internal DHCP. Each storage blade has 32 gb SSD and 2 TB SATA hard drive

Netapp Subject Matter Expert

Confidential, RTP, NC

Responsibilities:

  • Constantly monitoring the latency issues of SAP hosted boxes. The target is below 10ms.
  • USE dfm to get alert for vol full, aggregate overcomittement, latency and other hardware issues ; alert configration and setup
  • DR test execution and participation.
  • Netapp VSC 4.1 - vm backup / restore and alignment.
  • Vmware Vcenter Operation 5.0 -cloning, migration, move, create new vm, perfomrnace of vm, dr test; powercli - registering the deleted machine in vsphere, mapping an existing cluster in vsphere
  • 32 bit aggregatea and 64 bit aggregate.
  • SAS enclosure and drives
  • 64 bit conversion - inclusing root volume
  • VIOS LPAR creation; installing AIX from CD for above LPAR; DLPAR - change CPU, memory on the fly ; NIM server configuration

SAN / NAS Senior Administrator

Confidential, NJ

Responsibilities:

  • Participate as a NAS support member to implement ONTAP OS systems 7G, GX, VMware, Flex Volumes, and Data Replications based upon best practices and company standards. Provide the leadership and main contact role for Confidential project. Prod -> SM - DR -> Confidential -SV
  • Support Netapp ESC issues, ONTAP upgrade, day to day issues
  • Support EMC Clarrion / Celerra Support, Upgrade, Users issues, replication, etc Participate in design, research and development effort leading to improvements to the existing and future Netapp /Celerra environments
  • Participate in design, research and development effort leading to improvements to the existing and future NAS production backup environment.
  • Provide Day-To-Day support including, performing daily system health checkouts, hardware installs and upgrade, configuration of Vfiler/Qtree/snapmirror/snapshots, provisioning of storage allocations, capacity management, data migrations, performance analysis and management.
  • Provide night and weekend support on a rotational basis Monitor and process TCRS queue for NAS storage requests. 24x7 support participation. EMC and Netapp
  • Maintain and update NAS Volumes/Qtree business database Maintain NAS architecture documentation, policies & procedures.
  • Develop and maintain proper monitoring and reporting of failed backups. Configure Disk-To-Disk volumes utilizing SnapMirror and SnapVault tools
  • EMC Celerra / VNX scripting; Lun migration using EMC sancopy tool
  • Participate in yearly diaster recovery test, ONTAP/EMC OS code upgrade, migration, decomission process - both technical and management
  • Work as Escalation Engineer for level 1 support EMC and Netapp
  • F5 networks ARX support and management: creating / managing policies to migrate / move / copy data in cross platform tiers ( T1 - T3 )
  • Netapp / EMC Citrix Platform support, trouble shooting, tuning, and performance monitor of Citrix access..

Technical Support Engineer

Confidential, RTP, NC

Responsibilities:

  • Confidential Filer, Near Store, Near Cache support. FAS900 series. LUN creation, Management using Snap Drive and Snap Manager for exchange 3.1. Supporting Exchange 2003 for enterprise customer. Multiple LUN design, management and administration at back end for high end exchange databases. CIFS, NFS, SAN, iSCSI. Certified Confidential Storage Associate ( NACA ), SR # 1886810 - Feb 2005
  • Support and maintenance of FAS3000, FAS6000, FAS2000 series appliances, snap products, DFM, Operation Manager, ONTAP GX 10; Flex Volume, DATA Replication - SIS de-duplication
  • Netapp Product as Level III Global Support Engineer for last 3 plus yrs.
  • Snapmirror, wan optimization, snapvault, SIS, ndmp, ndmpcopy, ArcServe, Netbackup, Commvault, iSCSI, CIFS, NFS; performance tune up
  • Vmware virtualization, Windows V-Series Virtualization
  • Handled 3200 cases of worldwide customers
  • ESX, Vmware workstation, Vmware Server virtualization, Microsoft Hyper-V virtualization
  • Brocade switch configuration, management. Cisco MDS 6000 san switches, MCData Switches.
  • LTO, LTO1, LTO2, LTO3 san tape drives, configurations and throughput tuning. Dell 136T, StorageTek L180, HP MSL 2024 / 5250, Confidential 3494
  • Performance tuning of filer in relation to Database, millions of files, Perfstat analysis, Statspack analysis
  • OSSV 2.6 installation, management, recovery, tuning, wan troubleshooting, snapvault maintenance, ossvinfo, log checking, setup, DFM itegration
  • Vmware Virtualization, Microsoft Virtualization, Citrix Virtualization
  • ESX 2.5, ESX 3.5 integration with Netapp LUN and NFS

Senior Level IV Windows

Confidential

Responsibilities:

  • SQL server 2000 administration, support, maintenance, backup, restore, replication, real time backup, cluster setup. 8 SQL servers total. Have taken the ownership of database. Database Access Time design both network-wise and hardware of servers involved. SQL 2000 cluster design, implementation and control
  • Windows 2000 / 2003 Active Directory Server administration and support of 40 Domain Controller and 200 server worldwide. Server Build, Server patching, Server Releasing for Production
  • Exchange 2000 administration and support. 10 Exchange Servers worldwide. Front End as Send Mail and Back End as Exchange
  • Citrix Metaframe XP server administration and support - 6 server in farm and 12 applications. Citrix Presentation Server 3.0 design and engineering. Configuration of CSG, STA, SSL, Certificate Server.
  • SMS 2003 design, implementation and support SMS - WMI study and management, WBEM, WBEMTEST.exe, wbemdump.exe, MOF manager, SMS def.mof file, smbios, smbios2.exe, WMI Control Properties and its relations to SMS securities features study Collection Objects, Client Installations, SMS database, SQL server database and log files back up, new queries developments, Configurations of Task in SMS, Sites concept in SMS, Sites backups, Logon Points study, Subnetting study, Report study and designing the new report thru Seagate Crystal Info and connecting to ODBC - WBEM source. Dataldr.box folder study and and finding the bad MIF file and corresponding client name. Installer 32 - compilation of new exe file and distribution of software to clients (Code Red Patch). Detail study of Site Status and Component Status, rebuilding new queries and studying their relationships to SQL tables, investigating the object types. SMS 2003 is totally implemented in Win2K environment. Can dispatch the software
  • Blue Arc support and management
  • McAfee Virus Scan Enterprise 7.0 and ePolicy Orchastrator 3.0 for servers
  • Northern Quota Server 5.3
  • ESX 2.5 server builds, administration and management.

IT Manager

Confidential, Burlingame, CA

Responsibilities:

  • SQL 2000 support and DBA roles. Database modification, Database access permission set, New Database Server design.
  • Managing windows 2000 networks, Exchange 5.5 / Exchange 2000 and Nortel phone system (Meridian Option 11C - LD 11, LD 95, LD 20, LD 43, LD 32, LD 2, LD 23 etc, etc commands), Cisco routers/switch/hub, DSL and T1 connectivity, Anti Virus software 8.0, Arc Serve 2000, Image Cast, Check Point Firewall etc….fail over of either T1 or DSL settings….
  • TrendMicro ScanMail for Exchange 6.2 and ScanMail E-Manager 5.2
  • Windows 2003 active directory implementation, DNS for RTC beta1, RC1. SMS 2003 implementation in Windows 2003 Active Directory Resources using Site/Services and Subnets. Load Balancing of ISA server utilizing windows 2003 server.
  • Implemented Second domain controller at remote location, remote locations are connected by vpn.
  • Design of child domain at Qwest for web site hosting…
  • Network Monitor tools – netmon ; remote administration of servers
  • E Voice 2000 (Tel Voice Management System) management, setup and configuration
  • Managing Dell Power Edge 6450 Servers and Power Vault 210S with Dell Open Manage 7.4
  • Support of Lucent Super Pipe 155 router; design of VPN using Ravlin 3300 and 31000 host and node.
  • ISA server installation, configuration, management and support. Three interfaces – internet, intranet, DMZ with split brain DNS setup. Site to Site VPN using ISA Layer 5 firewall. Implementation of IIS 6.0 (windows 2003) web server behind ISA 2000. Exchange 5.5 web access behind ISA implementation
  • Support and implement of Share Point Portal Server and Share Point Team Services. Project 2002 Server setup with ISA as firewall for internet, intranet, and DMZ
  • Symantec’s Norton Antivirus Corporate Edition 8.0 design, implementation, management, roll out
  • IIS log files analysis and report presentation to the management
  • Project management and implementation. Complete setup / support of Project 2002 Server implementation using windows 2000 server, SQL Server 2000, Share Point Team Services.
  • Change Control management and documentation
  • Disaster Recovery and contingency planning for Exchange 2000, Windows 2000 and ISA 2000. Arc Serve 2000 management, DLT tape management
  • Dell laptop ( Lattitude, Insperion ) parts replacement ( motherboard, hard drive, memory, keyboard, palmrest etc….etc)
  • Inventory / Management ( warranty, support ) and maintenance of various parts – computers, hardware, telephone systems, laptops with vendors(co-ordination) and procurement of hardware / software and history tracking of procurement and support
  • Wise Package Studio 4.0
  • Black Berry Enterprise Server 3.6 implementation.

Senior Windows 2000/Exchange 2000 Architect

Confidential, San Jose, CA

Responsibilities:

  • SQL server cluster setup for Database
  • Desiign of Confidential Active Directory. Implementation of windows 2000 Active Directory, Exchange 2000 server with ISA server as front End Firewall after Cisco PIX. Reconfiguration of Cisco PIX; DNS and MX records change over at ISP. Active directory implementation for remote offices. ISA server integration for Exchange 2000, OWA and internal web server.
  • Implementation of Confidential ’s Gateway Filter, Symantec’s Enterprise Anti-Virus, Trend Micro Anti Spamming Filter for exchange,
  • Veritas Backup Exec 8.5.
  • Migration of Novell Netware 4.11 to Windows 2000 active directory. Migration of iMail 7.5 to Exchange 2000. Redesign of users account in active directory.
  • Intel hardware, Xeon Processor, RAID, Cluster etc
  • Exchange Setup In Cluster.

Architect/Redesign and disaster recovery Engineer

Confidential, San Jose, CA

Responsibilities:

  • Migration of Win2k and Exchange 2k. As a disaster recovery plan – second E2k server is added to enterprise. Exchange is brought up from scratch with Active Directory. Free/Busy scheduled are set up in Public Folders to request/update meetings in Conf room. Cluster setup and management
  • External DNS and Internal DNS – name space setup and configure. Split Brain DNS design.
  • ISA Firewall design, setup and configuration for Internet/Intranet/DMZ. Exchange 2000, OWA, Active Directory, DNS, IIS web sites all are behind ISA server.
  • ISP change and relocation configuration change at servers. Relocation 100 percent successful.
  • Exchange 2000 with front end and back end server - behind the firewall. Web Administrator for web server .Web server is hosted in separate win2K box IIS server is hosting three web sites – Confidential, myhappiness.com, asquarehsd.com - all with separate domain/dns/ip addresses. Front page 2002 is used to develop/change sites. Remote Publishing feature of Front Page 2002 is implemented. IIS log files compilation and report generation using internet
  • Configuration and implementation of DHCP (for LAN as well as RRAS)
  • SQL server support and maintenance
  • Windows VPN RRAS implementation. WINS setup. Users can get access to file servers remotely. Gold Mine is executed remotely.
  • Veritas Bacup Exec 8.6 is used as backup tool.
  • Publishing to public folders
  • Import export of Gold Mine Data (MS SQL)
  • SMS management and support. Installation and scripting of the packages. Using Wise Package Studio 4.0
  • Exchange 2K disaster recovery plan. (smtp host server, mailbox server, log files maintenance, /disasterrecovery switch, information store restore. Etc)
  • Remote administration of servers, networks

System Administrator

Confidential, Palo Alto, CA

Responsibilities:

  • Support and management of Cisco Concentrator VPN 3000 (Altiga Networks), Cisco PIX 515 Firewall, Cisco 6000 Switch, Cisco 2500 Series router, Cisco 2600 Series router, Cisco Aironet Wireless Networks, Dell Power Edge Servers with Open Manage 7.2.2., Avaya Definity Telephone PBX and Intuity Audix voicemail systems, windows 2000 servers, windows 2000 SQL Server, Sun Solaris 8.0, Windows NT/ 2000 domain controllers, FSMO roles, Replication of exchange servers/SQL servers, Windows Terminal Services, Exchange 5.5, Exchange 2000, Veritas Backup Exec 8.6, Ghost 7.5, Norton AntiVirus 7.6, Norton AntiVirus 2.14 for Exchange.
  • Heavy use of Network Monitor tool to diagnose the problem.
  • SMS and Wise Package Studio 4.0 for system change management and application installation
  • ISA server design and implementation for web server.

Windows 2000 Support Engineer

Confidential, San Antonio, CA

Responsibilities:

  • Windows 2000 / Exchange 2000 / VPN architect, design, support and administrator. Setup, manage and configuration of Black Berry Enterprise Server V2.1 SP3 for exchange 2000. Cluster implementation and management for exchange. ISA implementation
  • Setting up and supporting Windows 2000 ADS structure for testing their software Dcdiag, Netdiag, Robocopy are used extensively.
  • Setting up IIS / Intranet Sites and developing Intranet Sites for lab environment using Front Page 2002 and Flash 4.0. IIS log files analysis and report generation using internet tools
  • Support and setup of Red Hat Linux, Solaris 8.0 (samba from Companion and software Supplement CDs), Mandrake for test lab specifically.
  • Sun Solaris Upgrade 2.6. Solaris 8 admin/management using SMC.
  • Implemented Confidential Edition of Ghost 7.5 – server and client: image management.
  • Using Install Shield Professional – Windows Installer Edition 2.0 to produce final version when build is complete. Using Wise for Windows Installer 5.0 to produce final package.
  • SFU 2.0/3.0 being used to talk with different Unix flavors. Samba is configured in Solaris 8.0. Solaris administration, setting up NFS, NIS, DNS etc. Admin Suite 3.0; Easy Access Server, Net aking Sun Sparc as Primary Domain Controller for NT boxes.
  • Used Dell Open Manage Array manager, windows 2000 logical disk manager, veritas volume manager.
  • Setting up Dell Power Edge 2550 with RAID controller: Container Management from hardware level and Configuration from Veritas Volume Management Software installed with Windows 2000 Advance Server while building file server.
  • Cisco VPN 3000 Concentrator (VPN Router Side as well as Client Side) / Sonic Wall Firewall / Arkivio Domain / Arkivio Exchange Server management and administration
  • Web Administrator/Web Master for www. Confidential
  • Phone System Norstar
  • Remote administration of servers
  • Network Monitor tool
  • SMS and Wise Package Studio 4.0 for testing of new application in various machines

Systems and Network Administrator

Confidential, San Jose, CA

Responsibilities:

  • Design/support (setup, config) and redesign of Windows 2000 environment with 1 domain and 2 child domain spanned across 3 network subnets connected by T1 lines. Active Directory is fully implemented. DHCP is used to authorize the IPs to clients. WINS is implemented. Cluster setup for exchange.
  • Design/setup/config of redundant domain controller for each domain connected by T1 lines
  • Roles transfer process and implementation while designing.
  • Netdom, dcdiag, netdiag, ntdsutil, Ldifde (schema management and schema extension), adsi tools EXTENSIVELY used.
  • Design for implementation of Exchange 2000 environment across T1 lines
  • Did some collapsing of child domain and merge to main domain. Domain controller set-up design for Exchange 2000 (400 Users) across T1 line and transfer of schema master roles
  • Replication strategies built as per Site Design Procedures investigating Global Catalog and Schema replication. While bringing child domain – time issues (set time) were checked for replication to happen. FRS is checked for domain controller availability after replication. Netlogon and Sysvol also checked for the replication. Network Topology checked being used for exact replication.
  • Tight securities are implemented by Group Policy.
  • Administration of Citrix Meta Frame 1.80 with Terminal Services of Windows 2000 and Windows 2000 server.
  • SMS - WMI study and management, WBEM, WBEMTEST.exe, wbemdump.exe, MOF manager, SMS def.mof file, smbios, smbios2.exe, WMI Control Properties and its relations to SMS securities features study Collection Objects, Client Installations, SMS database, SQL server database and log files back up, new queries developments, Configurations of Task in SMS, Sites concept in SMS, Sites backups, Logon Points study, Subnetting study, Report study and designing the new report thru Seagate Crystal Info and connecting to ODBC – WBEM source. Dataldr.box folder study and and finding the bad MIF file and corresponding client name. Installer 32 – compilation of new exe file and distribution of software to clients (Code Red Patch). Detail study of Site Status and Component Status, rebuilding new queries and studying their relationships to SQL tables, investigating the object types. SMS 2.0 is totally implemented in Win2K environment. Can dispatch the software in all domains and subnets. Red – Code patch is implemented. IE/IIS patches implemented. SMS installer is used to create the exe files and front end VB looking design. Manipulation of scripting and rewriting of scripting to make target execution of the package.
  • IIS 5.0 build for Siebel

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