SUMMARY:

• Workload Automation Engineer technology enhancements
• Customer Focused
• Application Support Analyst
• OpenStack Server Management skilled in troubleshooting server, network and security issues advisor roll for all product enhancements, job scheduling, and disaster recovery
• IT Production Support
• Process Improvement
• IT Manager
• Information Management
• Active in Release and Change management
• Disaster Recovery Engineering
• Recruitment
• Scheduling Automation Production Specialist
• Application Conversion
• Ability to confront ambiguity and hands - on troubleshooting under pressure
• Delivered on projects with Agile focus effectively within a team
• Use of OpenStack VM to build servers
• Delivered all API integration efforts for the Automic platform and WEB interface
• Documented and delivered upgrade procedure for the Automic application cluster
• Lead in evaluating, planning, installing, configuring and supporting application scheduling systems
• Eliminated legacy manual efforts by improved automation and scheduling Hadoop, Informatica ETL, Linux and Windows data flows
• Introduced DR recovery effort for an ACTIVE/ACTIVE application environment
• Improved installations of regulatory program changes

TECHNICAL SKILLS:

Hardware: IBM Mainframe - 3083, 4341, 4381, 3090, z9 IBM Mainframe, VM/VSE, ES9000; HP/Tandem NSK S Series, DASD 3380, WINDOWS Database/WEB/App servers, Cisco, Citrix, EMC, Data Domain, MS server R3 2000+

Operating Systems and Database: HP G06.21, DOS / VSE, VM / CMS, VMS, Microsoft Windows 98 / ME / NT / XP, LINUX Redhat, Ubuntu, SQL 2000 / 2005, Oracle, MS SQL

Software: ESX, VMware, SRM, Active Directory, Exchange, Splunk, Automic (UC4), SPOOLCOM, REMEDY, Service-Now, PGP, GNUPG, POWER, MSSQL, EMC, IIS, SQLPlus, SVN, Github, JIRA, OpenStack

Security/Audit: HIPAA/HITRUST, PCI, Deloitte, SOX

Languages: SCF, Edit, JCL, RJE, TACL, PLF, HTML 5, XML, SPRII, Perl, DITTO, UC4, Python 3.6

Networking: TCP/IP, FTP, SFTP, NDM, VPN, IP Networking, LAN/WAN, Netcool Network Management

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

System Analyst, IT- Systems

Responsibilities:

• Configure software and publish to field devices in Chicago, Vancouver and San Francisco
• Manage front end application configuration for Transportation Authorities (TA)
• Manage backend automation and scheduling of software placement for polling applications
• Handle device configurations for TA
• Teamed with engineering in CI/CD procedures for multi-site code integrations
• Scheduling and support of worldwide application vending machine deployments

Confidential, Scottsdale, AZ

Workload Automation Engineer, Automic Software

Responsibilities:

• Modify application utilities for Automic software upgrades and patches on LINUX Red Hat OS
• Changed sql binaries using Perl shell scripts to modify schema tables on multiple platforms and modifying/executing SQL Queries
• Support developers with complex scripting in Automic and developed multiple scripts for KPI reporting
• Built out a virtual environment consisting of multiple servers for upgrade testing in LINUX, ORACLE DB with multiple schemas in OpenStack VM
• Created and Documented upgrade procedure for the Automic cluster
• Managed the entire process to upgrade all automation system’s primary and secondary multi server environment
• Successfully handled multiple API integration efforts for the application platforms and performed application upgrades
• Tier 3 support for 4 active/active platforms supporting multiple applications

Confidential, San Diego, CA

Manager, Enterprise Operations Center

Responsibilities:

• Minimized operational errors through automated Incident Management
• Decreased budget expenditures by $20,000 per month through rigorous automation of legacy processing and SOP
• Ensured SLA’s and OLA’s were met in a critical batch environment that supports 3 converging platforms (SAP, MF, WINDOW’s) and multiple applications on Citrix desktop thin clients and thick clients
• Develop technical standards, make recommendations for resources needed to improve SLA objectives through change management (CM) process
• Gathered teams/vendors together for troubleshooting production issues and escalation
• Responsible for root cause analysis (RCA) in Windows server OS and communication to business and IT partners with a 24x7 support team
• Managed data flow/acquisition scheduling through FTP, SFTP, SCP, PSCP and web interfaces
• Optimized production schedule by mitigating conflicts and ensured production processes maintained integrity by working closely with product owners
• Researched company breakdowns, ROI, justified, procured, and implemented the UC4 job scheduling software saving $15,000,000 over a 3-year span

Confidential, Wheat Ridge, CO

Operations Analyst

Responsibilities:

• Planning, testing, and implementation of 1000’s of batch scheduling jobs in an HP Tandem NSK S-Series environment.
• Use of a single JCL, used by over 25 client entities, and controlled by unique variables per entity, including installation of regulatory program changes, and related file creations.
• Set up and test new Brokerage firms in batch environment by analyzing and working with conversions department and other service vendors
• Daily projects involved analyzing cost effective ways by evaluating system design and over 40,000 concurrent jobs that run nightly in batch.