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Unix Application Analyst And Server Production Support Resume

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SUMMARY

Around 6 years of Experience in Information Technology as Unix System administrator for CMC Ltd, OQA admin & analyst and Command center specialist for ANZ Projects, IBM Global services, a Company that occupies a significant position in world as the largest computer company. Currently working for Fannie Mae as Unix production support engineer and Monitoring specialist.

TECHNICAL EXPERTISE

Languages: C, C#.NET, ASP.net
Testing Tools : HP Quality Center (Test Director), Load Runner, QTP
Web Technology: VB Script, Shell
GUI Tools: Visual Basic
Databases & RDBMS: Oracle, MS Access, DB2, SQL Server 2005, VERITAS Net backup (4.5, 5& 6.5), Sybase
Operating Systems: UNIX –SUN Solaris certified 8,9,10, Hp-unix, Redhat Linux (4&5)
Hardware: SUN Enterprise- E25k, E10K/15K, TSeries, Vseries
Tools : Tivoli, Net view, Remedy, Hp Open view, Nagios 3.X, Humming Bird, ECS, Putty, Aventail, Tacas, BMC tools ,Lotus notes.
Unix Utilities: VI

PROFESSIONAL EXPERIENCE

Confidential,Herndon, VA June 2011- Present
UNIX application analyst and server production support (Contract)

  • Responsible for installing, configuration, and administration for UNIX/Sun Solaris Servers.
  • Supporting and maintaining CLM Application that runs on Sun Solaris Servers.
  • Responsible for Patches, Configuration and backup for Servers.
  • Applying UNIX skills to monitor user related logins and issues.
  • Applying system package installations and upgrades.
  • Responsible for Backup and restores operations for VERITAS Netback Up operations.
  • Installing third party software tools and packages, Management and Maintenance of servers for sun Solaris servers ranging from small end to high-end for operating environment 10.
  • Working knowledge on Zones creation and deletion and maintenance.
  • Responsible for prepare recommendations on operation system updates, configuration and reporting.
  • Configuring, Administrating and Management of Users and Groups.
  • Responsible for process management in Solaris operating environment.
  • Troubleshooting unintended results and error logs to investigate cause of unintended results.
  • Maintaining expert level of knowledge in primary application and all first level integration points.
  • IPMP configuration and trouble shooting.
  • Hands on experience on ZFS and virtualization.
  • Extensive experience with working on Sun Volume Manager.
  • Creating metadevices, soft partitions, mirroring the devices .
  • Coordinating with internal customers and responding timely related to the mortgage issues.
  • Actively coordinating with developer’s team to fix any issues related to application support running in weblogic.
  • Good understanding of SDLC process.
  • Applying UNIX skills to monitor user related logins and issues.
  • Maintaining expert level of knowledge in primary application and all first level integration points.
  • Providing on call support for technicians using administered software and hardware applications.
  • User administration to create user id and provide access to the servers handling requests in time.
  • Actively participating in team meeting to discuss and analyzes production issues.
  • Performing Production server and application maintenance.

Confidential, March 2011-May 2011
Administration and Monitoring for UNIX, Linux servers

  • Installing, Configuring & Upgrading of operating systems Solaris Linux.
  • Monitoring System performance and do kernel tuning to enhance the system Performance.
  • Configuration of NIS, NFS, sends mail on Solaris 10 and Linux.
  • Disk and File system management through VERITAS Volume Manager.
  • Responsible for day-to-day System Administration for SUN SOLARIS.
  • Storage setups, RAID, Logical Volume Manager, system backup design and disaster recovery Systems performance monitoring.
  • Solaris Operating Systems upgrade, package installations, patches and software fixes.
  • Responsible for troubleshooting, end user and application problems.
  • VERITAS File system and VERITAS Volume Manager are used to configure the RAID 1 and RAID 5 Storage Systems.
  • Creating User accounts, Mail account, groups, printer etc
  • Installing operating systems, patches, hardware, vendor software packages, system customization and documentation for Solaris and Redhat Linux servers.
  • Monitoring system resources, logs, disk usage, scheduling backups and restore.
  • Creation/configuration of Additional swap/tamp dynamically as and when required.
  • NFS Management - Take care of user accounts/groups, setting up of NFS Environment.
  • Manage user’s accounts for the team access for Redhat Linux Servers.
  • User Administration, management and archiving.

Confidential,January 2007 – February 2011
Telstra RFS
Solaris Admin and OQA analyst

  • Built the Solaris 9/ 10 servers through jumpstart.
  • Installed and configured the VERITAS Net backup (4.5 & 5) Master Server and Clients.
  • Process management in Solaris operating environment.
  • Sybase administration, Install, configure & manage Sybase servers.
  • Installed, Configured and Maintained Standalone servers.
  • Installed applicable patches and third party software on Sun Systems.
  • Disk Replacement’s and OBP upgrade for Standalone Servers (T200 $T5200)
  • Configured, Administrated and Managed Users and Groups.
  • Reboots tests on Zones, Standalone systems (T200 $T5200), High End Servers (E25k) and Clusters. Resolving tickets assigned to create and uninstalling a zone.
  • OQA for UMI / Nonumi Servers, Testing includes from build phase to production including Hardware, software, user admin, software packages fixes, interaction with Sun team etc. Very good understanding of SDLC process.
  • Worked on dockets on different priorities and severities , fixing issues such as creating soft partitions, file system creations, crontab entries modification and running jobs, eeprom, file systems creation, working on mail aliases , network path, Hardware replacements, kernel patches, server patching, hardware checking and faulty analysis.
  • Checked EMC storage disks activities, logging calls with EMC for any issues and interacting with SUN team on analyzing faulty disks.
  • Developed and maintained server documentation and infrastructure diagrams.
  • Installed, Configured and Supported of the following SUN Solaris operating systems: Sun Fire V100, v-120, v-210, v-240, v-440, v-880, v-890.
  • Created automation of scripts using shell scripting.
  • Familiar with hardware install and troubleshooting and interacting with DBA’s and Sun team for faulty analysis and support.
  • Proficient with most aspects of Unix Systems Administration such as adding/deleting users, backups, Unix Security, processes, printing, and a good understanding of the Unix File Systems and its configurations files. Backup Storage Task.
  • Software and Hardware Installation, Backups, Cabling, Network.
  • Scheduling of down system time, testing systems after rebooting for different levels and systems from T200, T5200 and E25k.
  • Wrote technical documentation, operational procedures, systems documentation and Incident and problem communications and reporting.
  • Identify, control, maintain and verify OS baseline configurations and manage server resources and predict the need for additional capacity in advance.
  • Troubleshoot, Unix Commands, Unix Editor, Shell Script printing reports, and checks.
  • Hands on experience with IBM Tape Libraries and related storage hardware.
  • Configuration of Library which includes drives and paths.
  • Configuring of TCP/IP and DNS for Solaris 10 servers and troubleshooting.
  • Complete policy Management of servers registered on TSM Backup Server.
  • Knowledge of ITIL and ITSM Service Management best practices.
  • Handling Command center responsibilities.
  • Used Tivoli, Netview, Remedy, HummingBird, Ecs, Putty, Aventail, Exceed, Tacas, Remedy, Lotus Notes, BMC, Nagios 3.X

Confidential,
Remote Server Administration and Backup operations for Open VMS and Hp-Unix servers

  • Performed Batch job submitting, device checkup, Back up Operations and Disk space maintenance for Diageo.
  • Hands on experience in Batch job submitting, Device checkup, Back up Operations O/s – (VMS, HP UX)
  • Monitor alerts, accordingly action alerts.
  • Media Management which includes - Maintenance of scratches - Check-in , check-out, Ejecting and Recalling tapes - Media management - Working on Bad Tapes [ Audit volume , Restore volume ] - VTL Media management - creating and deleting cartridges using console - Billing volume reports on Monthly basis - Ordering new tapes for individual sites - Library management [ Audit library, recycling Library when it is necessary ]
  • Preformed measures Steps to ensure while Halting TSM Server and Decommission of backup server and Client server.
  • Handled daily Offsite DRM Tape Recalls & Ejects.
  • Checked the process for Job queue, Interactive job, Backup log file, Supporting 24/7 and 365 days.

Confidential,
Remote Server Administration and Monitoring for UNIX, Linux & Windows Servers

  • Remote Infrastructure Management field while participating in planning, analysis, and implementation of solutions in support of business objectives for Diageo.
  • The projects involvement and specific responsibilities comprised the following:
  • Provided high end remote technical support, administration, monitoring & management for windows servers to IBM customers.
  • Monitored system performance & problem determination for remote servers using remote logging tools Tivoli TEC Enterprise console, Tivoli Net view web console.
  • Worked on weekly reboot of servers after checking weekend backups.
  • Logged into Severs and Updating Log files. Maintaining back up Reports, Running daily, Weekly, Monthly back up reports.
  • Daily task includes Space reclamations, Migration of data from Disk to Tape, Ensuring TSM DB backups Completion.
  • Performed change activities on servers.
  • Batch job (Cntrl –M) monitoring and running,
  • Coordinated with different teams to resolve the problems.
  • Report the application related issues to the respective support teams.
  • HP OVO/OMU Monitoring.
  • Ability to interact with Sybase admin, Install, configure & manage Sybase servers.
  • Using Open Netview and Nagios to monitor your entire IT infrastructure for spotting the problem before they occur and support immediately.
  • Analysis of software and hardware related problems for production & Development servers and reverting accordingly.
  • Responsible for SLA delivery, client interface and resolving complex technical problems.
  • Ensure that project deliverables are met and project time is maintained and Supporting 24/7 & 365 days.

Confidential,May 2006-December 2006
Confidential,UNIX admin

  • Redhat Server 4 & 5 for and patching Linux Servers.
  • Manage user’s accounts for the team access for Redhat Linux Servers.
  • User Administration, management and archiving.
  • Installing operating systems, patches, hardware, vendor software packages, system customization and documentation.
  • Monitoring system resources, logs, disk usage, scheduling backups and restore.
  • Creation/configuration of Additional swap dynamically as and when required.
  • NFS Management - Take care of user accounts/groups, setting up of NFS Environment.
  • Testing of build servers as per the build procedures and verify and pass servers including software, Hardware, performance, third party software, reboot tests.

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EDUCATION

  • Electrical and Electronics Engineering
  • Training on Websphere Application Server
  • Trained and certified for course –Software Engineering
  • Sun certified Solaris 10 Admin

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