SUMMARY:

• I am an honorably discharged US Army veteran with over 30 years of System and Network Administration on diverse platforms in heterogeneous environments. I have outstanding communication skills with proven ability to rapidly acquire and apply expertise with new systems and applications.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Systems Administrator

Responsibilities:

• Serves as a System Administration including Windows Server 2003, 2008 R2, 2012, 2016, Active Directory, DNS, Remote Desktop Services, IIS, Certificate Authority, some SQL Server Management.
• Created new processes for identifying, mitigating and managing Windows Server 2008 R2/2012/2016 Service disruptions.
• Performs hardware and software server installations and performs a variety of troubleshooting techniques and maintenance on multiple Windows/Linux Servers and workstations.
• Applies Microsoft server updates and security patches as needed.
• Installs and configures VMWare (v. 5.5, 6.0) in a cluster environment within a large enterprise.
• Utilizing specialized tools like vMotion, VMware HA, VMware Consolidated Backup and VMware DRS to transfer virtual machines, monitor load capacity, backup virtual machines.
• Deploys virtual machines within the VMWARE VCenter Server and verify user rights and server access with Active Directory.
• Installs, configures SolarWinds server monitoring software and research warnings or error messages, and applies appropriate correction and resolution methods.
• Configures and performs daily, weekly and monthly backups.
• Utilizing NetBackup to perform server - to-SAN and server-to-tape operations and deploys a VMware VLAN backup.
• Updates server logon scripts to assign server drive mappings, server share access and network printers. Installs and configures server room temperature monitoring hardware and software with email notification.
• Upgrading and Maintaining Windows Server 2008 R2 with SQL Server 2008 R2 or Internet Information Services for live production and test environments.
• Upgrading Windows 32-bit operating systems to 64 bit operating systems.
• Modified existing processes with the previous Active Directory Account Creation script to create processes that the help desk uses to automate the creation of new Office 365 mailbox user.
• Install and configure workstations/laptop operations systems. Maintains network printers and network scanners on a daily basis and created technical user instructional documentation for network scanners.
• Develops detailed server room Visio diagrams.
• Provides daily help desk support by responding to service calls, resolving server, workstation and network access problems.
• Utilizes third party software to record, track and resolve service calls.

Confidential, Irving, TX.

System Administrator

Responsibilities:

• Served as an contractor with EDS at United Negro College Fund.
• Planned and implemented a Window NT 4.0 to Window 2003 server conversion.
• Planned and implemented a Microsoft Exchange 5.5 to 2003 cluster conversion. Applied Microsoft converting tools to transfer Microsoft Window NT email and user accounts into the Active Directory database.
• Maintain and support 25 local and remote IBM and Dell servers and 200 workstations including applying updates, security patches.
• Deployed a companywide Computer Associates eTrust virus protection system for servers and workstations. Streamlined the daily, weekly and monthly server backups.
• Utilizing BrightStor for local and remote backup operations and verify successful completion of scheduled backup jobs. Install and configured a tape library system. Design and plain a SAN solution.
• Troubleshot, maintained, network print servers, printers and queues.
• Provide support for local and remote Help Desk calls. Modify update and test the UNCF Disaster Recovery Plan and Instructions.

Confidential, Rapid City, SD

Information Technology Associate

Responsibilities:

• Trained and assisted the Confidential Information Technology and Customer Service Departments.
• Consisting of day-to-day management of Active Directory and Microsoft Exchange server monitoring and maintenance.
• Microsoft Windows 2000 Servers Administration, Windows XP Workstation installations and configurations.
• Designed and deployed the daily, weekly and monthly server backups utilizing ArcServe.
• Created documentation of Windows 2000 Servers, XP Workstation installations and printer configurations.
• Created a MS Access inventory database for servers, workstations, network printers, software licenses and vendor maintenance contracts.
• Provided second level support for Help Desk calls.

Confidential . Schaumburg, IL

Network Administrator

Responsibilities:

• Responsible for the development, installation, support and documentation of a nationwide Check Point Firewall/VPN security system.
• Planned and implemented a nationwide Novell to Window NT 4.0 server conversion.
• Planned and implemented a nationwide Token Ring to Ethernet conversion.
• Planned and implemented a nationwide Window NT 4.0 to Window 2000 Server and Workstation conversion.
• Daily, weekly and monthly server backups utilizing ArcServe 6.6 for Windows NT and Novell 4, Maintenance and support on a frame relay LAN/WAN consisting of CISCO and Nortel Routers, Remote Flow Point DSL Routers.
• Created Excel output for all users within Active Directory to work with Human Resources to identify discrepancies with user titles, phone numbers, locations and managers and created a process for updating all inconsistencies
• Daily monitoring and maintenance of Exchange 5.5 Windows 200, Novell 4, Citrix, MS Terminal servers.
• Installed network printers, and print servers. Installed and configured MS Proxy server for Internet access.
• Configured APC backup power system with PowerChute software to monitor reserve power levels and schedule graceful server shutdowns.
• Forth level technical support responsible for overseeing and assisting level 1-3 Tech Support personal with high level workstation troubleshooting and problem resolution.

Confidential, Chicago, IL

Senior LAN Analyst

Responsibilities:

• Performed installations, administration, troubleshooting and maintenance on 200 Novell 4x, 5x, Windows NT 4.0 servers in a 5000 users’ environment.
• Deployed Compaq Insight Manager for local and remote server hardware and software monitoring. Installation and configuration of daily, weekly and monthly server backups utilizing Backup Exec 7.3, Arcserve 6.6 for Netware.
• Conducted on-site server hardware comparison for a Lotus cc:Mail to MS Exchange conversion.
• Configured APC backup power system with PowerChute software to monitor reserve power levels and schedule graceful server shutdowns.

Network Analyst

Responsibilities:

• Used Lotus cc:Mail administration tools to install, troubleshoot, and document multiple mail post offices on Novell 4.11 fileservers.
• Used Lansight remote access software to analyze, configure, and troubleshoot multiple cc:Mail Routers. Upgraded cc:Mail and cc:Mobile R/2.2 to R/6. Provided second level technical support analyzing, configuring, and troubleshooting, cc:Mail R/6 & cc:Mobile R/6.
• Planned and implemented a nationwide Lotus Notes to MS Exchange 5.5 conversion. Used MS Exchange 5.5 administration tools and MS Migration tools to convert and move cc:Mail users and Post Offices.
• Used MS Exchange 5.5 administration tools to install, troubleshoot, and document multiple mail databases on Windows NT 4.0 servers.
• Used Lansight remote access software to analyze, configure, MS Outlook. Documentation of all Mail related installations, upgrades and maintenance procedures.

Confidential, Des Plaines, IL

Network Administrator

Responsibilities:

• Repairing, configuring
• And upgrading of Compaq, IBM, HP and Dell workstations.
• Using NetWare to perform networking task on six Novell servers.
• Responsible for troubleshooting network software and hardware.
• Scheduled and maintained network tape back-up systems.
• Troubleshot, maintained, and repaired all network print servers, printers and queues. Installed, configuration
• Dell laptop computers to W~J sales force. Installed and configured an Intel Storage Express tape back-up system. Installed and configured Smart UPS APC Power Chute software.