SUMMARY:

• Around 6+ Years of IT experience as a System Admin worked on VMware, SCCM and Windows operating systems .
• Experienced as System Admin with extensive experience in Data Center Environment using ESXi (5.0, 5.5, 6.0, 6.5) and vCenter (5.5,6.0,6.5).
• Experience in Installing, configuring, maintaining and upgrading vRealize Automation in VMware environment to provision Multiple Servers in single point in any Endpoint
• Hands on Experience with Migrating of Windows servers such as 2007, 2008,2010, 2008R2, 2012, 2012R2,2016.
• Responsible for Virtual Environment maintain and well - organizing Administering Windows 2008/2012 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the requirement of the project.
• Strong understanding knowledge on Network Concepts: TCP/IP, Routing Protocols- OSPF, BGP Switching- VLAN, Spanning Tree protocol, Firewalls, DHCP, LAN, WAN, routers, switches, Cisco wireless controller.
• Strong knowledge on DevOps tools like Jenkins and Git.
• Expertise in ESX and ESXi servers - configuration, Installation, management and maintenance with DRS, High Availability, VMotion, Storage VMotion and Fault Tolerance.
• Strong understanding of iSCSI target, Network File System, FC, Storage Area Network, Network attached storage,
• Administration and troubleshooting skills in issues related to View Connection servers, View Manager, View Security servers, View Composer, View desktops, VDI Virtual Center, Snapshot Creation and Templates for XP and Win 7 OS.
• Experience in Implementation and configured Fault Tolerance (FT) solutions for business’ critical servers
• Managing all aspects of VMware vSphere environments including V-switches, Distributed Virtual Switches, VMotion, Storage VMware Fault Tolerance, VMFS Data store, Host profiles, Storage profiles, Resource Management and Performance Monitoring.
• Migrated VM’s to different datacenter and converting server’s Physical to Virtual using VMware Standalone Converter tool.
• Experience in troubleshooting issues Windows Servers, File System, Networking and Server Performance.
• Responsible to maintain VMware Horizon View 6.1/7.0/7.0.2 environment to maintain Windows desktops.
• Extensive experience in migrating Virtual machines between different vCenter, Data Center, ESXi cluster and Hyper converged infrastructure.
• Performed in upgrades with VMware tools in all VM's, VMware patch management using VMware Update Manager and updating all server Certificates.
• Experience working on Microsoft System Center Configuration Manager (SCCM) platform, SCOM, MDT, MDM.
• Experience working on Ticketing tools such as Service Now, BMC Remedy, Jira, Help Ticketing System.
• Provided help desk support for about 1000+ employees in the 5 years duration.
• Involved in setting up Azure Active Directory, involved in Quest Migration Manager Domain services.
• Strong knowledge on hands-on experience with Z-Install Migration software.
• Performed imaging and patching for Apple Assets with Jamf pro tool.
• Better understanding knowledge on scripting languages such as Power-shell, Perl, Python .
• Maintained Quality and SLA on Tickets.
• Excellent Oral and Written Communication Skills.

PROFESSIONAL EXPERIENCE:

System Administrator

Confidential - Irving, TX

• Worked on Healthcare Project for Ascension Information Services in 2008 Remediation Project.
• Performed on Windows Migration project for the AIS servers from, 2008R2 to 2012R2, 2008R2 to 2016, 2012R2 to 201 servers.
• Responsible for Virtual Environment maintain and well-organizing Administering Windows 2008/2012 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the requirement of the project.
• Managed and assisted the with Z-install Migration backup End users Data with Z-install and migrated, Tracked and reported on the status of migration to project lead.
• Utilize Big Fix Systems Management software product to manage large group of computers running windows.
• Performed on installing, Configuring, administration Troubleshooting of ESXi 5.5/6.0 and VCenter 6.0/6.5.
• Responsible to maintain VMware Horizon View 6.1/7.0/7.0.2 environment to maintain Windows desktops.
• Documented all Service Incidents in SNow Ticketing System.
• Participated Migrations on FTP server to SFTP servers.
• Experience in configuring vROPS in linked vCenter to monitor health of vCenter and creating reports to view resource information of VM’s, ESXI host.
• Experience in creating customized dashboard in vROPS to manage compute resource reservation for reclaiming resources.
• Experience with installation, problem detection, resolution and maintenance on the following hardware: Dell Servers, HP Servers, Cisco UCS Servers
• Manage Cisco UCS servers using Cisco UCS manager to ensure all the alerts were addressed.
• Replace Memory, CPU, Mother Boards, Blades, Chassis and Fabric Interconnects in Cisco UCS domain and HP blade servers to resolve issues related to hardware failure.
• Assessment, design and Implementation on the VSphere Upgrade from 5.1 to 5.5, 500 ESX hosts upgraded from VMware ESX 5.0 to ESXi 5.5.
• Experience in Installing, configuring, maintaining and upgrading vRealize Automation in VMware environment to provision Multiple Servers in single point in any Endpoint.
• Deployed Microsoft windows OS Patches released by Microsoft on Servers, Desktops using System Center Configuration Manager (SCCM ) .
• Created and deployed packages, applications through SCCM on servers and desktops as per the requirement.
• Provided technical troubleshooting and problem resolution thorough documentation with fix or work around and report to the application packaging team.
• Deploying applications to Android, & Windows 10 devices through MS Intune and Enrolling users into Intune.
• Worked on SCCM 2012 for endpoint provisioning to recover and preserve data files and reconfiguration of software.
• Upgrade from SQL Server R2 and 2012 by using side-by-side, in place as well as the documentations.
• Experience in Installing, Configuring, Managing, Monitoring SQL Server 2005, 2008R2, 2012, and 2014
• Performed Migration Using Quest Migration Manager Tool for Active Directory and design and support (GPOs, AD Schema, OUs, LDAP, Sites, Replication, etc.) .
• Upgrades VMware tools in all VM's, VMware patch management using VMware Update Manager and updating all server Certificates.

SCCM/Command Center Analyst

Confidential - Richardson, TX

• Worked for TJ Maxx client servers to make sure the servers are working through the all locations like US, Mexico by using VNC desktop tool.
• Provided support for troubleshooting the servers and solved the tickets in a timely response to advanced service requests first level problem analysis and problem resolution for advanced issues.
• Responsible to Build and maintain all aspects of the VMware vSphere environment, vCenter 5.5/6.0/6.5, ESXi 5.5/6.0 and Virtual Server (Windows/Linux).
• Responsible to maintain VMware Horizon View 6.1/7.0/7.0.2 environment to maintain Windows desktops.
• Experience with installation, problem detection, resolution and maintenance on the following hardware: Dell Servers, HP Servers, Cisco UCS Servers
• Installed and configured Horizon UEM 9.0(User Environment Manager) and create user and admin file shares to save their personalized settings.
• Responsible to maintain, troubleshoot and upgrade software in Hyper converged infrastructure.
• Deploying Software Updates and Endpoint updates through SCCM , Managed Software Deployments by Using Application and Packages .
• Experience in Migration from SCCM 2007 to SCCM 2012 , developed and used Custom reports and built in reports in SCCM.
• Manage Run/Maintain Reporting, patching Scripters, Developers & BA’s.
• Install and Deploy Windows 10 Image with Windows Deployment Services (WDS).
• Support and maintain user accounts information using Active Directory and administer and manage Active Directory, Group Policies, shared drives and file permissions.
• Configuring and administrating DNS, DHCP, web servers and other Active Directory Services.
• Copied, logged and scanned supporting documentation, performed initial client assessment and analysis to begin research process, researched and updated all required materials needed for firm and partners.

System Administrator

Confidential - Dallas, TX

• Performed Troubleshooting and Installations for windows operating systems for end users in Baylor Scott & White Hospital. Remote Desktop connections through Centralized Server.
• Responsible for monitoring and maintaining Windows and Citrix Servers which includes 100 user bases and more than 100 plus applications.
• Installing, Configuring and administration of Citrix XenApp 6.0/6.5 and Citrix Xendesktop7.7/7.9 environment.
• Maintained Hospital based Products and applications including billing websites, software products and confidentiality & discretion when working with password or sensitive materials.
• Administrator in SQL Server Database Administration, Performance Analysis, Database Design and support of SQL Server.
• Performed Installation, Configuration and Administration of VMware ESXi (5.5/6.0), vCenter (5.5/6.0).
• Involved in upgrading vSphere from 5.1 to 5.5 and from ESX 5.0 to ESXi 5.5.
• Experience with installation, problem detection, resolution and maintenance on the Cisco UCS Servers.
• Building new VM's and Installing different guest OS like Windows server 2003/2008,2012, Linux and Sun Solaris.
• Configured and Implemented VMware Horizon View6. linked clone technology using View Composer
• Worked on vSphere Data Protection for virtual machine backups and disaster recovery.
• Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 50+ users.
• Support and maintain user accounts information using Active Directory and administer and manage Active Directory, Group Policies, shared drives and file permissions
• Worked on various end user computing technologies like System Center Configuration manager (SCCM) Windows Imaging Support, OS Deployment, Application Packaging Issues Support .
• Migrated to Windows 2003 Server/Exchange 2003 Server with Windows Server Updates Services (WSUS), and Microsoft Operations Manager.

Application Packaging Administrator

Confidential - CA

• Used Admin Studio & Install shield for repackaging and application deployment customization, develop and Implement Organization wide software packaging & deployment standards and quality check process.
• Maintaining and Performing SCCM client health related issues and remediation activities.
• Troubleshooting the software package, client and software updates deployment related to client and server components.
• Documenting configurations and procedures fully and clearly and providing the Root Cause Analysis for any issues related to SCCM.
• Worked with SCCM and MDT to create Packages, Advertisements, Collections, and deploy the application on Windows 7 Environment.
• Maintaining, Migrating and troubleshooting SQL Server 2008R2, 2016, Migrated databases from 2008R2 to 2016R2 .
• Created various custom reports for Migration reporting and other deployment reports.
• Delivering the packaged applications for Desktops and Servers through SCCM 2012.
• Deployed applications using SCCM 2012 and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.
• Installed VMware ESXi servers 5.0/5.5 and created virtual machines on ESXi Servers and designed standard templates and deployed virtual machines from these templates.
• Installation and configuration of Microsoft Windows 2008 R2, 2012 R2 Servers on Virtual Machines and Citrix virtual desktop support.
• Engineered windows 10 deployment solution for corporate workstations utilizing MDT.
• Package/Repackage applications into MSI for deployment via SCCM 2012 to physical PC's.
• Monitored SCCM platform and mitigated issues as needed, used Microsoft SCCM 2012 to publish application packages for deployments and to monitor deployment status.
• Install and configure MDT (Microsoft Deployment Toolkit) infrastructure.
• Support and maintain user accounts information using Active Directory and administer and manage Active Directory, Group Policies, shared drives and file permissions
• Worked on Active Directory environment such as Provisioning of Domain User Accounts Using Active directory.
• Configured Automatic Updates via GPO in Windows Server 2012 R2.
• Customer support & ticket resolution with ITIL process management and reviewed and recommended ITIL process improvements.

Desktop Engineer

Confidential

• Resolving day-to-day issues of users through remedy tickets and ensuring that the ticket count should be zero by EOD.
• Configured packages and created software update groups through SCCM, deployment of standard laptop images via System Center Configuration Manager (SCCM).
• Responsible for troubleshooting software updates and maintaining overall client and server health for entire SCCM infrastructure.
• Expert in Installation, Upgrades, Patches, Configuration and Administration for SQL Server.
• Installed OS, patches and security policies through SCCM 2012 Admin Tools.
• Created Automatic Deployment Rules for Software update management using SCCM 2012 R2.
• Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS), System Center Configuration Manager for OS deployment, patch management, software distribution and to maintain application inventory.
• Offboarding - disabling AD accounts, disabling Exchange accounts, deactivating Skype accounts, disabling phone extension and voicemail .
• Install, configure and support Windows Servers Created Ghost images extracted on desktops and laptops.
• Responsible to Build and Maintain VMware vCenter, ESX, ESXi hosts, Windows and Linux Servers.
• Involved in troubleshooting the issues related to Servers, Local Services, Data Center and Server Configuration for Microsoft Windows Systems.
• Building and Maintaining Windows Operating Systems 2000/2003/2008.
• Responsible in Migration Projects moving the servers from legacy environments to newly commissioned clusters in new virtual centers.
• Created and Managed Data-Stores on ESXi servers, p erformed P2V, V2V migration using VMware Converter.
• Support and maintain user accounts information using Active Directory and administer and manage Active Directory, Group Policies, shared drives and file permissions .
• Creating Security Groups in Active Directory and map network drive with windows server.
• Configuring Remote desktop Services profile in Active Directory for Roaming Users and mapping UNC path with home folder.
• Power-shell scripting for Querying Active Directory Data, Bulk Active Directory changes, Build Active Directory reports, Custom LDAP query reports, Custom attributes.
• Performed deployment of packages on SQL Server Database on windows platform.
• Created .MSI installer packages on Visual Studio 2013.