SUMMARY:

• A U.S. Navy veteran with over 16 years of experience in the management and training of personnel in the areas of business operations and maintenance. Also has special interest in business development, personnel development and curriculum development as well as project management. Combining military training along with my education, I can provide the highest quality of service to any organization. Currently possesses an ACTIVE SECERET CLEARANCE as of 12/01/2017 (OPM DoD CAF) and Department of Homeland Security Suitability Clearance.

TECHNICAL SKILLS:

• System Configuration | Business Analysis | Upgrading Client Systems | Technical Writing| SWOT Analysis |SDLC |Networking | Training and Development | Microsoft Office Suite | Project Management | Process Improvement | Learning Management Systems| Personnel Development | C4ISR Systems | Software Installation | Network Configuration | Cryptography| Performance Management | Curriculum Development | Adobe Captivate | ADDIE | SQL |Cyber Security Instruction | WIN - T V | Joint Legacy Viewer Software

PROFESSIONAL EXPERIENCE:

Confidential

Information Systems Training Specialist

• Provides support for coordinating, developing, and delivering cyber security-related training to the user community in support of Department of Homeland Security (DHS) Continuous Diagnostics and Mitigation (CDM) program.
• Gives standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively.
• Services include the overseeing the development, delivery, and/or coordination of training courses and materials that address specific agency needs.
• Develops training for micro-learning sessions, instructor led as well as web-based training to be used by Department of Homeland Security online dashboards.
• Coordinates with Subject Matter experts and uses standard operating procedures for specific tech related training that could be needed.

Confidential, Vienna, VA

Subject Matter Expert/Trainer

• Subject Matter Expert/Trainer in support of Veterans Hospitals and clinical staff members who used Joint Legacy Viewer (JLV) software.
• Served as support team member of Defense Healthcare Management Systems (DHMS), Test & Evaluation Support Services (TESS)
• Monitored JLV software defects with IBM JAZZ
• Developed training curriculum to ensure proper functionality of JLV by using testing data, test cases and test procedures for current users and new personnel using SDLC methodologies.
• Followed the training program in accordance with operating procedure and quality management system.

Confidential, Palmetto, FL

Vocational Trades Instructor

• Designed curriculum, managed the delivery of instruction and provided instruction as well as other vocational trades at Confidential .
• Identified the essential education needs of each program participant.
• Selected new instructional aids and software programs to help improve individual learning.
• Monitored the progress and status of the vocational program, ensured that the state requirements for learning environments were in accordance with state and institutional standards.
• Ensured that the learning environment was properly equipped for instruction, state mandated testing, and personal development and growth within in the facility.
• Maintained that the vocational trades program stayed within the yearly and quarterly approved budget.
• Reported directly to the Superintendent on progress of newly implemented programs and each participant’s progress as well as the overall effectiveness of the program.
• Managed student’s academic records and progress reports based on program and state guidelines.

Confidential

Electronic Technician II (SME/Trainer)

• Designed along with implemented and supervised the documented personnel training of over 400+ civilian and military individuals on new operational procedures, maintenance, preventive maintenance, analyzing systems, testing, and installation of C4ISR and WIN-T and electronic equipment in mine resistant ambush protected vehicles (MRAPs).
• Conducted hands on training, lectures in classroom settings as well as in the field which included the use of Power Point slide show presentations, VTC products and Skype.
• Developed the training and curriculum for field installation, interconnection, and operation for C4ISR and WIN-T networks and information systems used to transmit data in military vehicles in support of OIF/OEF.
• Performed preventive maintenance on hardware and software systems, switching, radio, cryptographic and computer systems which were essential in the overall functions of communication.
• Managed the field communications training program for south west Afghanistan for U.S. military units and NATO personnel.
• Met with face to face with clients and potential clients who inquired about the communications equipment or needed their individual unit’s mobile communication systems upgraded or repaired.
• Collected data from technician’s maintenance sheets, clients request and trouble call log books, analyzed the data provided, documented repeated or similar problems and defective equipment, procedures, protocols and reported findings back to vendor and project managers.
• Recommended new changes to engineers, project managers, and clients based on data from defects, technician suggestions as well as own expertise as a subject matter expert.
• Ensured that each maintenance project was completed on time with little to no rework and there was little to no waste of project funds or supplies.

Confidential

Quartermaster/Construction Electrician

• Conducted voyage planning, special navigation detail supervision as well as management and training of 20+ departmental personnel.
• Conducted navigation briefs for commands senior officers and department heads on mission critical exercises and operational movements.
• Supervised, planned and performed tasks required to install, operate, service, and overhaul electric generating and distribution systems, wire communication systems, and associated equipment.
• Performed preventive maintenance and minor repairs on interior wiring systems, power distribution systems, and tactical field communication systems.
• Prepared distribution panels, public address equipment, electrical conduits, wiring systems.
• Served as departmental 3M manager (maintenance material management), duties which included responsibility of ensuring maintenance and repairs were conducted in accordance with NAVSEA operational procedures along with repair record management.