Signal Support Systems Specialist Resume

SUMMARY:

4 years in US Army National Guard (Signal Support) (Service Desk)
Experience in troubleshooting, providing solution to complex software and hardware issues
Immense ability to analyze, interpret technical documents and government regulations
User Accounts Manager for 1900+ users in 5 countries

PROFESSIONAL EXPERIENCE:

Signal Support Systems Specialist

Confidential

Install Signal Support Systems and terminal devices, to include radio, wire, and battlefield automated systems
Subnets IP addresses for computers on the local network, routers, and switches. Plans topology, cabling schemes, and configures routers
Switching, Cisco Routing, LAN/WAN, VoIP, Active Directory, Windows server 2003, IPv4 addressing

Voice/Data Technician

Confidential, Middleburg, FL

Install CAT5E cable for voice and data networks
Install and configure MS Windows workstations for workgroup/domain computer networks
PuTTY, Antivirus software, Wire Shark

Service Desk Technician

Confidential

Provides technical troubleshooting assistance to customers with computer hardware, software, mobile devices and other tech tools and products
Experience using Windows 2000/2003/XP /Vista/7/8/8.1/10, Windows server 2008, AGM baseline, Remedy, Active Directory
Optical discs, magnetic discs, ROM, RAM, Video Monitors (CRT),LCD monitors, Inkjet Printers, Laser Printers, Optical scanners, CD - R/ RW, DVD-R/ +RW, Storage Peripherals and other internal/external hardware