SUMMARY:

• Senior Systems Engineer whose qualifications include a degree in business management designations; detailed knowledge of technologies and best practices. Several years of experience in the creation and deployment of solutions protecting networks, systems and information assets for organizations.
• Excellent, analytical, leadership, and organizational skills.
• Develop technical solutions to complex problems that require the regular use of ingenuity and creativity.
• Solution Delivery expertise with AWS and Azure Cloud services.
• Experience with migrations to the Cloud, from both Physical & Virtual environments.
• Strong attention to detail with ability to work in a team environment.
• Continuously maintain a high level of education both personally and professional in the security development regarding IT security, policies, growing trends within the industry.
• Provide timely and comprehensive communication of issues concerning server/network capabilities and performance.
• Strong experience in designing and building environments in web/cloud ecosystems with strong emphasize in on security features and cultivate reliable security practices.
• Expertise in designing centralized log and event aggregation through Splunk by developing/maintain dashboards.
• Strong technical experience in comprehensive patching, release and operations support using IBM BigFix.
• Strong experience in configuring, monitoring and supporting advanced network switches.
• Expertise in MDM architecture to deploy mobile device solutions and applications.
• Extensive knowledge of Cisco/Fortinet networking devices.
• Educated users on business interruption risk and received their buy in for system standardization and update.
• Skilled at coordinating work between the branch offices, associates and clients.
• Proficient experience in installing, configuring and administering Windows Servers 2000/2003, 2008 R2, 2012 R2, 2016, Active Directory, Group Policies, FTP, DNS, DHCP, TFTP under various LAN and WAN environments.
• Solid understanding of networking principles including TCP/IP Protocols, IPv4, IPv6 and subnetting.
• Strong understanding and working experience with Linux environments.
• Strong understanding of monitoring tools like network packet capture tools, and Wire - shark.
• Understanding of PKI and configuring CAC smart cards for system login and website access.
• Expertise in creating MDT Deployment workbenches for deployment on servers and workstations in large enterprises

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer

• Provide technical expertise on cloud computing techniques and technologies and expert advice to the program, and related cloud computing architectures.
• Deliver highly available, scalable enterprise solutions on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
• Drafted roadmap of actions and requirements to get to a mature enterprise hybrid cloud model.
• Assist customers with data integration and migration efforts, Research, evaluate, and deploy advanced cloud computing systems.
• Provide day-to-day support of the Server and Network infrastructure, this includes configure, maintain and monitor Servers and VM infrastructure, all switching and routing equipment.
• Implemented various technologies throughout organization including deployments of security software such as Bromium and EMET.
• Managed infrastructure for servers including virtualization of various technology including Windows servers, Linux Servers and SQL servers.
• Employs automated tools to conduct risk and vulnerability assessments of planned and installed IT systems.
• Provides technical assistance and security guidelines in the areas of Information Security (INFOSEC)
• Advise appropriate senior leadership or authorizing official of changes affecting the organization's information security posture.
• Supported the infrastructure implementation on Capacity Building projects.
• Supported the migration of the mail system from Exchange 2013 to Office 365 for entire organization.
• Perform advanced searching and reporting using Splunk to help client with the implementation of customized dashboards.
• Performed day-to-day activities required to distribute application and software packages using IBM BigFix.
• Managed overall patch/release management using IBM BigFix as well as ensure all packages are deployed efficiently and transparently.
• Install and maintain Ethernet switching and IP routing (Layer 2/3) networks mostly on Brocade products.
• Coordinate and support the day-to-day operation of networks, add users, monitor for network downtime, and provide technical support for user problems.
• Perform timely and accurate maintenance, monitoring and troubleshooting of LAN and WAN network and communications infrastructure.
• Maintain Airwatch MDM console to configure, deploy, manage, track and audit mobile devices. Manage, test, and provision mobile applications, profiles, and policies.
• Deploy new workstations (PCs and laptops) including installing and updating software using Microsoft Deployment Tools on Windows 7, Windows 8 and Windows 10.
• Perform post-issuance activities on PIV cards such as PIN resets, certificate and card updates, and other maintenance activities for users.
• Install updates and service pack on all machines and servers. Ensure all workstations and servers are properly updated with patches on a regular basis.

Confidential

Systems Administrator

• Maintain, analyze and troubleshoot network and desktop systems.
• Troubleshoots network performance issues and reports findings to Director of IT Solutions for action.
• Deploy new workstations (PCs and laptops) including installing and updating all ASPPA software.
• Provide support to email technical issues using Exchange Management Console.
• Install updates and service pack on all machines and servers. Ensure all workstations and servers are properly updated with patches on a regular basis.
• Plan purchase and deploy laptops, servers and other office equipment in accordance to asspa replacement policies.
• Monitor and maintain the backup system using Backup Exec 2012.
• Assist in building and deploying new servers. Assist in improving ASPPA’s virtual infrastructure based on VMWare ESXi technology, including resource monitoring and allocation, host monitoring, and storage monitoring.
• Assist in reconstructing and maintaining ASPPA’s local area network, connection to the internet, and remote access servers including switches, cables, routers, firewalls, etc.

Confidential

Technical Analyst

• Responsible for all aspects of infrastructure services, including research, design, test, and deployment technologies implemented by the desktop organization at Raha Group Ltd.
• Provided desktop support for users, via Remote Control access to troubleshoot issues, also provided desk side support for MAC users via RDP tools.
• Assessed threats, risks, and vulnerabilities from emerging security issues.
• Conducted technical risk evaluation of hardware, software, and installed systems and networks.
• Resolved various computer/printer problems, LAN/wan/mobile connectivity, and software/hardware.
• Assisted with Helpdesk Call and Active Directory Change request (i.e. Password changes, Account Unlocks, Access permission, Account Creation/Deactivation).
• Managed and provided full support to servers via Virtual Machines and server side support.
• Packaged programs for use with SCCM. Imaged PC’s Using SCCM also installed various software via SCCM. Covered and supported various Audio Visual Events.