Video Engineer III/Linux Administrator Resume DENVER, CO - Hire IT People

SUMMARY:

Upgrade & Migration using Explorer Controller, VMWare, ESXi, vSphere, DTACs, DTAs
Installation, Operation & Maintenance of Confidential DNCS (Digital Network Control Systems) and VOD for Verizon FiOS Set - Top Box Applications
Experience with Conditional Access Systems (TED, PCG, QAMs, QPSKs)
Hardware/Software Installation/Configuration/Upgrades (servers, desktops, laptops, routers, switches)
Languages/Scripting: csh, tcsh, sh, scripting for monitoring, backups, task automation
Database: Informix, SQL
System Admin (Solaris 8/10, Linux 5.x, Windows Server 2008); Workstation/Client Support (Solaris, Linux, Windows XP/Vista/7)
Networking: Confidential CCNA, CCDA Certifications

PROFESSIONAL EXPERIENCE:

Confidential, DENVER, CO

Video Engineer III/Linux Administrator

Tasked with the upgrade and migration of Confidential head-end Controllers (DNCS/EC/DTACs) using Confidential ’s UCS platform and VMWare
Staging UCS240 Servers with VMWare and Solaris to support the EC 7.X and DTACS 4.X
UCS240 Hardware, CIMC Configuration, UCS240 Host Configuration, Solaris x86 Installation
DNCS to EC Migration
Installation, Configuration & Testing
Pre-upgrade Procedures, Additional Packages Install, Post-upgrade Procedures
DTACs integration and testing, Post Maintenance Check, Rollback to the DNCS (if necessary)
Troubleshooting experience in deploying and supporting Linux, Oracle Solaris & VMWare virtualization
Experience on the DNCS running 4.2 x and later, CA related components
QPSK and QPSK DeMods
CQAM's, MQAM's and GQAM's
RF combining networks
Travel to various Confidential sites within the United States
Suggest improvement, implement and discuss redesign of all Time Warner video systems; mentoring of less experienced co-workers on UNIX and Linux operating systems

Confidential, ATLANTA, GA

Customer Support Engineer

Video engineer for Verizon 2nd CAS (Conditional Access Systems); Support of the DNCS/ISDS (IPTV Service Delivery Systems), including QAMs, QPSKs, DeMods, to resolve technical issues, configure, develop systems strategy to maximize system performance, reliability and security of broadband communication networks
Delivery of digital services to Verizon subscribers; Experience with billing systems, EAS; Configure & Maintain the Controller and Network Elements (Headend/Hub/Sites); Responsible for pre-engineering issues and post-engineering upgrades
Analyze error logs, run database queries and UNIX scripts; collaborate with PMs on system and client issues, write MOPs (Method of Procedure) and RCAs (Root Cause Analysis) as applicable
Participate in after-hours escalation rotation, remote customer support, and occasional travel to customer site
Responsible for technical review and oversight of system changes, escalated BU support for operations center and network support personnel, execute test cases, and complete test reports

Confidential, BOXBOROUGH, MA

Release & Build Engineer

Provided Alliance customer support ( Confidential internal request system) for build, release, and merge tools and processes for end-user and client solutions.
Provided several services for IOS and non-IOS programs. Automated build processes to support many build tasks including nightly, weekly, interim and renumber builds. Also supported multi-VOB and raw builds (IOS and, non-IOS); worked with PMs on release life-cycle and code branches
Build Automation: provided process automation, for example, automated the building, labeling, and archiving of images for various projects.
Supported ClearCase wrappers used in IOS development. Also supported the toolset for non-IOS VOBs, which had the CC Tools feature turned on.
Managed and developed the ClearCase environment, including Workspace, Database, MultiSite replicas and branching in UNIX and Windows
Monitored system utilization; enhanced, maintained & developed software tools architecture
ClearCase application upgrade, installation, evaluation and release
Worked with remote sites to provide MultiSite and sync operations
Performed source code merges as necessary
Facilitated and participated in user troubleshooting via the request system queue
Worked with system and network engineers to determine future server system requirements
Assisted in training of employees in ClearCase tools and triggers

Confidential, ST. LOUIS, MO

UNIX/Linux System & Network Engineer

Installation & Support of computer hardware, operating system, and application software
File system Administration, disk planning, formatting, partitioning
User Administration - setup and maintain user accounts, user support & technical support
Network Administration - install and configure network hardware, experience with NIS/YP
Miscellaneous Tasks - ran tape backups, shell scripting
ClearCase - managing ClearCase in UNIX environment, configure CC servers and clients