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Video Engineer Iii/linux Administrator Resume

Denver, CO

SUMMARY:

  • Upgrade & Migration using Explorer Controller, VMWare, ESXi, vSphere, DTACs, DTAs
  • Installation, Operation & Maintenance of Confidential DNCS (Digital Network Control Systems) and VOD for Verizon FiOS Set - Top Box Applications
  • Experience with Conditional Access Systems (TED, PCG, QAMs, QPSKs)
  • Hardware/Software Installation/Configuration/Upgrades (servers, desktops, laptops, routers, switches)
  • Languages/Scripting: csh, tcsh, sh, scripting for monitoring, backups, task automation
  • Database: Informix, SQL
  • System Admin (Solaris 8/10, Linux 5.x, Windows Server 2008); Workstation/Client Support (Solaris, Linux, Windows XP/Vista/7)
  • Networking: Confidential CCNA, CCDA Certifications

PROFESSIONAL EXPERIENCE:

Confidential, DENVER, CO

Video Engineer III/Linux Administrator

  • Tasked with the upgrade and migration of Confidential head-end Controllers (DNCS/EC/DTACs) using Confidential ’s UCS platform and VMWare
  • Staging UCS240 Servers with VMWare and Solaris to support the EC 7.X and DTACS 4.X
  • UCS240 Hardware, CIMC Configuration, UCS240 Host Configuration, Solaris x86 Installation
  • DNCS to EC Migration
  • Installation, Configuration & Testing
  • Pre-upgrade Procedures, Additional Packages Install, Post-upgrade Procedures
  • DTACs integration and testing, Post Maintenance Check, Rollback to the DNCS (if necessary)
  • Troubleshooting experience in deploying and supporting Linux, Oracle Solaris & VMWare virtualization
  • Experience on the DNCS running 4.2 x and later, CA related components
  • QPSK and QPSK DeMods
  • CQAM's, MQAM's and GQAM's
  • RF combining networks
  • Travel to various Confidential sites within the United States
  • Suggest improvement, implement and discuss redesign of all Time Warner video systems; mentoring of less experienced co-workers on UNIX and Linux operating systems

Confidential, ATLANTA, GA

Customer Support Engineer

  • Video engineer for Verizon 2nd CAS (Conditional Access Systems); Support of the DNCS/ISDS (IPTV Service Delivery Systems), including QAMs, QPSKs, DeMods, to resolve technical issues, configure, develop systems strategy to maximize system performance, reliability and security of broadband communication networks
  • Delivery of digital services to Verizon subscribers; Experience with billing systems, EAS; Configure & Maintain the Controller and Network Elements (Headend/Hub/Sites); Responsible for pre-engineering issues and post-engineering upgrades
  • Analyze error logs, run database queries and UNIX scripts; collaborate with PMs on system and client issues, write MOPs (Method of Procedure) and RCAs (Root Cause Analysis) as applicable
  • Participate in after-hours escalation rotation, remote customer support, and occasional travel to customer site
  • Responsible for technical review and oversight of system changes, escalated BU support for operations center and network support personnel, execute test cases, and complete test reports

Confidential, BOXBOROUGH, MA

Release & Build Engineer

  • Provided Alliance customer support ( Confidential internal request system) for build, release, and merge tools and processes for end-user and client solutions.
  • Provided several services for IOS and non-IOS programs. Automated build processes to support many build tasks including nightly, weekly, interim and renumber builds. Also supported multi-VOB and raw builds (IOS and, non-IOS); worked with PMs on release life-cycle and code branches
  • Build Automation: provided process automation, for example, automated the building, labeling, and archiving of images for various projects.
  • Supported ClearCase wrappers used in IOS development. Also supported the toolset for non-IOS VOBs, which had the CC Tools feature turned on.
  • Managed and developed the ClearCase environment, including Workspace, Database, MultiSite replicas and branching in UNIX and Windows
  • Monitored system utilization; enhanced, maintained & developed software tools architecture
  • ClearCase application upgrade, installation, evaluation and release
  • Worked with remote sites to provide MultiSite and sync operations
  • Performed source code merges as necessary
  • Facilitated and participated in user troubleshooting via the request system queue
  • Worked with system and network engineers to determine future server system requirements
  • Assisted in training of employees in ClearCase tools and triggers

Confidential, ST. LOUIS, MO

UNIX/Linux System & Network Engineer

  • Installation & Support of computer hardware, operating system, and application software
  • File system Administration, disk planning, formatting, partitioning
  • User Administration - setup and maintain user accounts, user support & technical support
  • Network Administration - install and configure network hardware, experience with NIS/YP
  • Miscellaneous Tasks - ran tape backups, shell scripting
  • ClearCase - managing ClearCase in UNIX environment, configure CC servers and clients

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