SUMMARY:

Operating Systems: Windows XP, Windows 7, Windows Vista Windows 8, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016, Apple OS X, Mac OS X Server, Apple IOS, Red Hat Linux, Ubuntu

Networking: Cisco, Juniper, Nortel, FDDI, LAN, WAN, VLAN, SAN and WLAN

Software: Microsoft System Center Configuration Manager (SCCM) 2012, Microsoft System Center Configuration Manager (SCCM) 2016, IBM BigFix, JAMF Casper Suite, Steel Cloud, vSphere, VMware, Hyper - V, Microsoft Deployment Toolkit (MDT), Microsoft SQL Server 2014

PROFESSIONAL EXPERIENCE:

Confidential, Germantown, MD

DevOps Technical Engineer II

• Technical Lead for the Defense Commissary Agency’s (DeCA) Enterprise Business Solution
• Solutions engineer and application integration in support of the Defense Commissary Agency
• Author of Store Solution Team deployment and troubleshooting documentation (regular updates).
• Co-Author of the Defense Commissary Agency Store Disaster Recovery Plan and Procedures
• Coordinate with SMEs and Team Leads to ensure success for all billable milestones
• Fully automated deployment process for test lab and production systems through BigFix and SCCM
• Technical Lead for WIC and SWIC Certification of Retail and DeCA specific payment platform
• Network and Infrastructure configuration, documentation and optimization
• Security Technical Implementation Guide (STIG) - Compliance and Remediation

Confidential, Fairfax, VA

Windows Desktop and Server Management Specialist

• Administrator of academic and research laboratory equipment and systems, networking devices, SAN and VOIP for the Bioengineering (BENG), Computer Forensics (CFRS), Electrical & Computer Engineering (ECE), and Telecommunications (TCOM) departments
• Administrator of Active Directory and Group Policy for 8500+ faculty, staff, and students
• Multi-platform (Windows, Macintosh, and Linux) systems administration and integration
• Network and Infrastructure configuration, documentation and optimization
• Author of the Bioengineering (BENG), Computer Forensics (CFRS), Electrical & Computer Engineering (ECE), and Telecommunications (TCOM) policies and procedures
• Intrusion detection and prevention; identify outlier trends in the managed environment
• International Traffic in Arms Regulations (ITAR) - Compliance and Remediation
• Export Administration Regulations (EAR) - Compliance and Remediation
• Maintain and Deploy GOLD image each semester to 300+ lab PCs in 20 locations
• Manage and schedule all after-hours maintenance minimizing downtime