Communications Engineer Resume

PROFESSIONAL GOAL:

To work for a state - of-the-art corporation who promotes advancement through personal achievements and professional growth.

SYSTEM COMPETENCIES:

Microsoft Teams Implementations
Polycom Phone Management
Azure AD and Azure Server migration and management
Exchange Server All Versions including O365
Office 365 Migrations
MS ADFS and Directory Sync all Versions
Lync 2010 thru SFB 2015
Skype for Business Online with Hybrid Federations
Azure Server virtualization and migration
SCCM and SCOM 2012
Windows Server 2003 through 2016
VMWARE 5.5
SQL Server 2005 through 2017
Windows Active Directory
Citrix including ZEN Mobile
Windows Desktop all versions
MS Outlook all versions
MS DNS
ZIX Mail Encryption
Entrust Mail Encryption
SAN design and administration
Lotus Notes all versions
Coexistence Manager for Notes
Numerous Quest (Dell Professional) migration tools
Firewall configuration and management
Numerous email security solutions including Cisco and MailGate
Share point many versions including SharePoint online
Cisco Call Manager administration
Unity Sync all versions
Virus/Malware Enterprise solutions including, MacAfee, Trend Micro, and Bit Defender
MS Hypervisor all versions
Enterprise Vault version 9.0 to 11.0
Backup Exec all versions
Disaster Recovery Planning and implementation
Blackberry Enterprise Server all versions
AWS Server virtualization and migration

Employment Experience

Confidential

Communications Engineer

Responsibilities:

Manage tier 2 and 3 service requests mainly troubleshooting Lync 2013, Skype for Business (SFB) 2015, and Polycom phones.
Assisted in upgrading the Lync 2013 infrastructure to a two site, multiple pool Skype for Business 2015 design.
Microsoft Teams sole administrator for the NIH.
Configure and maintain the 0365 Confidential Voice Mail messaging services.
Configure user accounts in both the Cisco Confidential Call Manager and the Skype for Business 2015 either in stand-alone mode or Hybrid mode (Cisco phone/SFB Client).
Implemented numerous version 1 Microsoft Surface Hubs using custom scripts I authored.
Migrated over 30000 users to the new SFB 2015 infrastructure.
Manage the Polycom Provisioning server.
Authored numerous standard operating procedure documents and high-level documents.
Implemented an Azure Pilot and migrated twelve servers.

Confidential

Senior Messaging Engineer

Responsibilities:

Managed tier 3 requests regarding O365 issues.
Managed and maintained ADFS, Directory Sync, Active Directory, MDM, internal and External DNS.
I installed and maintained numerous Multi-Site Federations
Upgraded and maintained the AXWAY Mailgate security appliances and GAL Unity Sync Infrastructure.
Sole Lync 2010/2013 systems administrator.
Lead engineer in charge of the design and implementation of an SFB 2015 Hybrid solution.
Participate on numerous committees and user groups discussing new IT technologies.
Performed numerous system assessments to maintain high availability.
Recently engineered and implemented a highly available BlackBerry UEM MDM solution.
Migrated 120K users to this new MDM platform.

Confidential

Senior Systems Engineer

Responsibilities:

Lead Exchange 2013 support engineer supporting 4500 mailboxes.
Engineered a solution to migrate all email to Office 365 via a Hybrid configuration.
Engineered ADFS and Directory sync to lay the framework for the mail migrations.
Support Citrix to support the hospitals EPIC medical system.
Supported the MS internal and external DNS, numerous versions of SQL, and the Server 2012 Active Directory environment.
Performed a MS licensing true up.
Member of the IT planning committee which was centered on discussing future solutions to problems via IT technology.

Confidential

Senior Consultant

Responsibilities:

Engineered and implemented sever Exchange Online Migrations which encompassed over 500000 mailboxes successfully migrated.
Managing entire migration/collaboration solutions such multitenant O365 solutions.
Active Directory consolidation clean up and upgrades.
SharePoint consolidations
ADFS consolidations
GAL publishing and consolidations.
Implemented a collaboration of Lotus Notes and Microsoft Exchange for Carnival Cruise lines.

Confidential

Senior Messaging Engineer

Responsibilities:

My responsibilities included maintaining the messaging system in the Confidential which hosted over 6000 users.
Migrated Enterprise Vault version 10 to version 11 where I was the primary project manager and engineer.
Managed an Exchange 2010 two site infrastructure.

Confidential

Senior Microsoft Consultant

Responsibilities:

Engineered and implemented 14 Active Directory Migrations/consolidations from 2003 to 2008 R2.
Engineered and implemented 25 Exchange 2010/2013 infrastructures.
Once completed, migrations from either Exchange 2003 or Exchange 2007 to these new infrastructures were performed encompassing well over 100000 mailboxes.