We provide IT Staff Augmentation Services!

Communications Engineer Resume

PROFESSIONAL GOAL:

To work for a state - of-the-art corporation who promotes advancement through personal achievements and professional growth.

SYSTEM COMPETENCIES:

  • Microsoft Teams Implementations
  • Polycom Phone Management
  • Azure AD and Azure Server migration and management
  • Exchange Server All Versions including O365
  • Office 365 Migrations
  • MS ADFS and Directory Sync all Versions
  • Lync 2010 thru SFB 2015
  • Skype for Business Online with Hybrid Federations
  • Azure Server virtualization and migration
  • SCCM and SCOM 2012
  • Windows Server 2003 through 2016
  • VMWARE 5.5
  • SQL Server 2005 through 2017
  • Windows Active Directory
  • Citrix including ZEN Mobile
  • Windows Desktop all versions
  • MS Outlook all versions
  • MS DNS
  • ZIX Mail Encryption
  • Entrust Mail Encryption
  • SAN design and administration
  • Lotus Notes all versions
  • Coexistence Manager for Notes
  • Numerous Quest (Dell Professional) migration tools
  • Firewall configuration and management
  • Numerous email security solutions including Cisco and MailGate
  • Share point many versions including SharePoint online
  • Cisco Call Manager administration
  • Unity Sync all versions
  • Virus/Malware Enterprise solutions including, MacAfee, Trend Micro, and Bit Defender
  • MS Hypervisor all versions
  • Enterprise Vault version 9.0 to 11.0
  • Backup Exec all versions
  • Disaster Recovery Planning and implementation
  • Blackberry Enterprise Server all versions
  • AWS Server virtualization and migration

Employment Experience

Confidential

Communications Engineer

Responsibilities:

  • Manage tier 2 and 3 service requests mainly troubleshooting Lync 2013, Skype for Business (SFB) 2015, and Polycom phones.
  • Assisted in upgrading the Lync 2013 infrastructure to a two site, multiple pool Skype for Business 2015 design.
  • Microsoft Teams sole administrator for the NIH.
  • Configure and maintain the 0365 Confidential Voice Mail messaging services.
  • Configure user accounts in both the Cisco Confidential Call Manager and the Skype for Business 2015 either in stand-alone mode or Hybrid mode (Cisco phone/SFB Client).
  • Implemented numerous version 1 Microsoft Surface Hubs using custom scripts I authored.
  • Migrated over 30000 users to the new SFB 2015 infrastructure.
  • Manage the Polycom Provisioning server.
  • Authored numerous standard operating procedure documents and high-level documents.
  • Implemented an Azure Pilot and migrated twelve servers.

Confidential

Senior Messaging Engineer

Responsibilities:

  • Managed tier 3 requests regarding O365 issues.
  • Managed and maintained ADFS, Directory Sync, Active Directory, MDM, internal and External DNS.
  • I installed and maintained numerous Multi-Site Federations
  • Upgraded and maintained the AXWAY Mailgate security appliances and GAL Unity Sync Infrastructure.
  • Sole Lync 2010/2013 systems administrator.
  • Lead engineer in charge of the design and implementation of an SFB 2015 Hybrid solution.
  • Participate on numerous committees and user groups discussing new IT technologies.
  • Performed numerous system assessments to maintain high availability.
  • Recently engineered and implemented a highly available BlackBerry UEM MDM solution.
  • Migrated 120K users to this new MDM platform.

Confidential

Senior Systems Engineer

Responsibilities:

  • Lead Exchange 2013 support engineer supporting 4500 mailboxes.
  • Engineered a solution to migrate all email to Office 365 via a Hybrid configuration.
  • Engineered ADFS and Directory sync to lay the framework for the mail migrations.
  • Support Citrix to support the hospitals EPIC medical system.
  • Supported the MS internal and external DNS, numerous versions of SQL, and the Server 2012 Active Directory environment.
  • Performed a MS licensing true up.
  • Member of the IT planning committee which was centered on discussing future solutions to problems via IT technology.

Confidential

Senior Consultant

Responsibilities:

  • Engineered and implemented sever Exchange Online Migrations which encompassed over 500000 mailboxes successfully migrated.
  • Managing entire migration/collaboration solutions such multitenant O365 solutions.
  • Active Directory consolidation clean up and upgrades.
  • SharePoint consolidations
  • ADFS consolidations
  • GAL publishing and consolidations.
  • Implemented a collaboration of Lotus Notes and Microsoft Exchange for Carnival Cruise lines.

Confidential

Senior Messaging Engineer

Responsibilities:

  • My responsibilities included maintaining the messaging system in the Confidential which hosted over 6000 users.
  • Migrated Enterprise Vault version 10 to version 11 where I was the primary project manager and engineer.
  • Managed an Exchange 2010 two site infrastructure.

Confidential

Senior Microsoft Consultant

Responsibilities:

  • Engineered and implemented 14 Active Directory Migrations/consolidations from 2003 to 2008 R2.
  • Engineered and implemented 25 Exchange 2010/2013 infrastructures.
  • Once completed, migrations from either Exchange 2003 or Exchange 2007 to these new infrastructures were performed encompassing well over 100000 mailboxes.

Hire Now