SUMMARY:

Results - driven information technology professional with over 15+ years of hands-on experience in SAP Basis Administration. Possess in-depth understanding of SAP systems to conduct monitoring, troubleshooting, performance turning, and support in effective, efficient manner. Work collaboratively with development and technical support teams while providing high-level technical support, expertise, and guidance. Well organized and self-starter .

TECHNICAL & PROFESSIONAL:

• MVS/ESA AIX/6000 for Users
• File Nets Sys. Adm. for AIX/6000 3.1 Advanced PC Troubleshooting Intro to UNIX Operating System
• SAP BC360 Tech. Core Competence UNIX/Oracle SAP BC325 Workbench Organizer Transport Sys. and Upgrade
• SAP BC505 D Confidential base Admin. Oracle SAP BC305 Advanced R/3 System Management
• SAP BC315 Workload Analysis & Tuning SAP APO LiveCache ADM555
• SAP BC440 Developing Internet Applications SAP JSB10 System Administration
• SAP WB100 Functional Overview
• Improving Your Project Management Skills ITIL Management Essentials
• Six Sigma Green Belt

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer

Responsibilities:

• Support HCM ECC 6.0 EHP6, FI/MM ECC 6.0 EHP7, BPC 7.3.
• Performed upgrades on FI/MM from ECC 6.0 EHP5 to EHP7 and HCM from ECC 6.0 EHP6 to EHP8.
• DB2 upgrades from DB2 9.7 to 10.5 FP6, DB2 re-direct restores, HCM Year End Support pack Stack updates.
• Kernel upgrades, System refresh, Client copies, CTS/STMS using ChaRM, Performance/tuning systems, 24/7 on-call support, Create and update system Documentation, DR testing.
• Resolve end user issues and tickets through Service Manager, Apply BSI Tax Factory updates, Installed, configured and apply updates for SPinifexIT HR tool.
• Configured and implemented SAP SuccssessFactors Cloud platform integration on HCM environment for employee d Confidential and recruiting packages.

Environment: AIX 7.1, DB2 DB6 Ver. 9 & 10, SAP Ver. ECC 6.0, SAP Netweaver 7.0, 7.1, 7.4, BPC 7.3, SM 7.2, Windows 2008.

Confidential

SAP Basis Administrator

Responsibilities:

• ECC 6.0, BI 7.3, Netweaver 7.3, SCM 7.0/Livecache 7.7, Solution Manager 7.1, GRC 10.0, CRM 7.0.
• Performance tuning, resolve user issues/requests, Create/Maintain Batch jobs using Autosys Batch Scheduler.
• CTS/STMS, 24/7 on-call coverage, Create/Document procedures and provide knowledge transfer to off shore resources, Apply monthly Vertex tax updates.

Environment: ORACLE DB Ver. 11.3, AIX 7.0, Windows 2000/XP.

Confidential

Senior SAP Basis Administrator

Responsibilities:

• Utilize ECC 6.0, Netweaver 7.1, Solution Manager 7.0, and EP NW 7.0.
• Participate/support scheduled maintenance windows for production changes/go live activities.
• Confidential DB2 z/OS Ver. 9.1.5, zLinux ver. 2.6, and OpenText 9.6.
• Support and Maintain Estee Lauder SAP environment and projects. ( )
• ECC 6.0, BI 7.3, Netweaver 7.3, SCM 7.0/Livecache 7.7, Solution Manager 7.1, PI/XI 7.1, EP NW 7.0.
• Performed Kernel upgrades, System Restore/Refresh, Performance tuning, OSS Notes, Resolve user issues/requests,
• Played key role on AWS cloud environment project, 24/7 on-call coverage, Monitored/maintained system alerts through Solution Manager, Spool administrations/maintenance, Oracle upgrades from 10.2 to 11.2.
• Served as primary support for the SCM/LC environment, supplied weekly analysis of system performance stats/graphs; applied EWA recommendations; took part in Go-live projects and supported multiple phases.

Environment: ORACLE DB Ver. 11.3, Linux/HP-UX OS Ver/B.11.31, Windows 2000/XP.

Confidential

SAP Basis Administrator

Responsibilities:

• Supported and maintained SAP environment and projects.
• ECC 6.0, BI 7.0, Netweaver 7.0, Solution Manager 7.0, PI 7.0, EP NW 7.0.
• ABAP/Java Support Pack Stacks, CTS/STMS, Performance tuning, OSS Notes, Resolve user issues/requests.
• Kernel upgrades, System Restore/Refresh, Applying Confidential cumulative patches.
• Creation/administration of SAP and Portal ID’s, Creating/modifying roles and authorizations using Profile Generator.
• SAP Batch job creation and scheduling, Maintain SAP Backups/restores using HMC.
• Participated in successful OS/DB Migration from OS/400 DB2 to Windows 2008/SQL.

Environment: DB2 OS/400 Ver. 5.4, Windows 2000/XP.

Confidential

SAP Basis Administrator

Responsibilities:

• Support US Army SAP environment and projects. (Secret clearance access approved)
• ECC 6.0, BI 7.0, Netweaver 7.0, Solution Manager 7.0, MDM, PI 7.0, EP NW 7.0.
• Support Pack Stacks, System refreshes, CTS/STMS, Performance tuning, OSS Notes, resolve user issues/requests through SolMan, Creation/administration of portal ID’s, Took part in Red team penetration testing.

Environment: ORACLE DB Ver. 10.2, SUN Solaris 10 OS, Windows 2000/XP.

Confidential

Senior SAP Basis Administrator

Responsibilities:

• Managed and supported SAP systems as well as offshore Basis resources.
• Supported ECC5.0, BI 7.0, Netweaver 2004S, BI Enterprise Portal, BW 3.5, Solution Manager 4.0, ESS ITS.
• System refreshes, CTS/STMS, Production migrations, Performance tuning, OSS Notes, Apply Vertex tax updatesMaintain SAP Backups/restores via DB13 and Networker Recovery Software.
• Resolved end user issues through Bugzilla ticket reporting; attended weekly meetings to ensure SLAs were met;
• Worked with Audit team to resolve non - compliant settings.

Environment: ORACLE DB Ver. 9.2 & 10.2, Windows 2000, SUN Solaris 9 OS.B

Confidential

Senior SAP Basis Administrator

Responsibilities:

• Supported SCM 5.0/LiveCache 7.6, ECC 6.0, BI 7.0, Netweaver 2004S, Solution Manager 4.0
• Performed system upgrades from SCM 4.0 to SCM 5.0, and from SAP 4.7 to ECC 6.0, Unicode conversion, Served as Project Manager from Basis side for APO/SCM Global European rollout/go live; attended weekly CCB meeting.
• Kernel upgrades, Client refreshes, Client copies, CTS/STMS, Support pack stack application, Performance/tuning systems, OSS notes, 24/7 on-call support, Documentation and cross,
• Resolved end user issues through solution manager and Altiris, Apply monthly Vertex tax updates.

Environment: HP-UX 11OS, ORACLE DB Ver. 9.2 & 10.2, Windows 2000, Modules FI, SD, CO, MM, QM, PM SAP Ver. ECC 6.0, 4.7, SCM 4.0 & 5.0, BW 3.1 & BI 7.0, SM 4.0.

Confidential

SAP Basis Administrator

Responsibilities:

• Monitored and supported APO/SCM systems as well as R/3, EBP, BW/ BI 7.0, Netweaver 2004S systems, including CTS/STMS, Support packs, Performance/tuning systems, Client refreshes, 24/7 on-call coverage, Disaster Recovery testing.
• Upgraded all systems to SCM 4.0. LiveCache, DBMGUI, and Optimizer, Kernel upgrades, Oracle patches, and table extents utilizing SAPDBA tools.
• Resolved user/system problem tickets through Peregrine.
• Project Lead for UC4 batch scheduling tool upgrade.

Environment: SUN Solaris 9 OS, ORACLE DB Ver. 8.0 & 9.2 Modules SD, FI, PP, MM SAP Ver. 4.5B/4.6C/6.10.