SUMMARY:

• My objective is to utilize my knowledge and existing skillset to maintain and grow within a role where I can be consistently challenged.

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Dulles, VA

• Manage Active Directory and all directory service technologies including GPO, DNS, DHCP and ADFS servers.
• Duties include troubleshooting site system issues, deploying software and software updates.
• Responsible for the design, implementation and operation of all infrastructure systems of the corporate network across multiple sites.
• Administer and support all aspects of Windows Server across a physical and virtual (VMware) environment.
• Utilize SCCM to remediate security vulnerabilities in Windows servers and workstations in preparation for a Command Cyber Readiness Inspection (CCRI) at DMA.
• Provide SCCM support and implementation services for Microsoft Department of Defense customers.
• Monitor SCCM infrastructure and provide recommendations for improvement in SCCM operations.
• Duties include troubleshooting site system issues, deploying software and software updates.

Systems Engineer (Contract)

Confidential, Washington, DC

• Maintained an integrated view of products and safety lifecycle.
• Collaborated with engineering teams to develop the safety analysis and strategy at the system, hardware, and software level.
• Worked with Applications Engineering and Customer Success to develop Customer Needs and Requirements.
• Acted as the technical liaison with customers during the detailed engineering phase.
• Worked with Program Management to develop the Systems Engineering Management Plan.
• Documented System Architecture and System Requirements, conducted requirements reviews.
• Worked with the design team to create subsystem requirements traced back to system/customer requirements.
• Developed a Verification and Validation plan traced back to system/customer requirements.
• Conducted design reviews of subsystems and full systems.
• Conducted design for manufacturing (DFM) reviews of products/systems.
• Managed requirements and perform impact analysis when requirements change.
• Performed system DFMEA, track corrective actions, and drive design changes.
• Verified test results and trace them back to system requirements.
• Participated in cross - functional collaborations to resolve problems.
• Conducted root cause analysis and drive corrective actions.

Systems Engineer

Confidential

• Performed complex system development, design, modeling, analysis, integration, and sustainment of Confidential systems for new or existing computer systems within an Enterprise.
• Developed dashboards, data models, reports and performance optimization.
• Designed and customized complex search queries and promoted advance searching, forensics, and analytics.
• Developed and documented configuration standards, policies, and procedures for operating, managing and ensuring the security of Confidential infrastructure.
• Participated in incident, problem, and change management processes related to Confidential .
• Provided Confidential O&M and User access.
• Planned and directed upgrades and system enhancements.
• Developed and implemented testing strategies and documenting results.
• Developed documentation on new or existing systems.
• Provided system/equipment/specialized training and technical guidance.
• Served as liaison with clients, participated in meetings to ensure client needs were met.
• Provided guidance and work leadership to less-experienced staff.
• Communicated with customers and teammates clearly and concisely.
• Maintained current knowledge of relevant technology as assigned and assisted in supervisory responsibilities.
• Participated in special projects assigned to the project team.
• Briefed stakeholders with ongoing change management metrics and KPIs.
• Helped maintain Knowledge Management System and Knowledge Document repository with relevant Change Management content.
• Participated in Enterprise Process, Policy and Procedure Improvement. Ensured quality and process compliance standards were followed.
• Gathered and translated business requirements into technical specifications.
• Identified data sources required to meet customer needs; assessed data quality issues.
• Assisted in Configuration Management and other collateral process.

Systems Engineer

Confidential, Washington D.C.

• Administering SolarWinds to monitor a network environment of over 20,000 elements by configuring alerts and reports, providing customer support by responding to tickets, and meeting with management to schedule upgrades
• Designing SCOM to enhance server monitoring capabilities, leveraging SCCM to deploy software packages and remediate vulnerabilities, and utilizing PowerShell to automate tasks for a server environment of over 1000 virtual machines
• Assisting in the management, maintenance, and troubleshooting of Citrix XenApp/XenDesktop environment

Software Development Intern

Confidential, MD

• Assisted in the development of an enterprise web application using HTML, CSS, and AngularJS
• Collaborated with supervisor to develop and implement user requirements
• Participated on a team using agile development practices (SCRUM)

TECHNICAL SKILLS

• Experienced in applying problem solving and analytical skills to resolve technical issues. Multitasking and working within a matrix and changing business environment.
• Good verbal and written communications skills with the ability to document and communicate technical information for all phases of the SDLC clearly and concisely to non-technical users.
• Organizational skills with attention to detail, accuracy, and timeframes.
• Strong interpersonal skills and excellent teamwork skills.
• SOLID Agile methodology understanding.
• Advanced experience in writing technical reports.
• SOLID design principles