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Network Engineer Resume

SUMMARY:

  • Cisco Certified Network Professional with experience in network operating systems, including Cisco iOs, Windows and other internetworking management devices.
  • Understanding of VPN, LAN, WLAN and WAN management and routing protocols.
  • Troubleshoot and configuration of Series Aggregation Routers (ASR), Smart Business Series Routers (RV), Catalyst Switches and others.
  • Experience managing computer networks and working with networking devices such as Routers, Switches, Access Points, Firewalls, VoIP Phones and other kind of communication devices.
  • Knowlegde of TCP/IP, STP, Rapid PVST, MST, VLANs, HSRP, VRRP, GLBP, Portchannel, VSS, Portsecurity, VRF, RIP, OSPF, EIGRP, BGP, DHCP, etc.
  • Familiarity with Asterisk Server and knowledge of VoIP.
  • Knowledge implementing security policies using ACL, DHCP snooping, IP Source Guard, Dynamic ARP inspection, IPSec, SSL, VPN.
  • Excellent ability to work well independently or as part of a team as necessary.
  • Good troubleshooting and analytical abilities.

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

  • Monitor and support a large complex Data, Voice and IPTV network infrastructure using a combination of network monitoring and management tools such as Solarwinds.
  • Perform advanced troubleshooting to identify, resolve and provide root - cause analysis of network related issues.
  • Point of contact for techs in the field to resolve problems associated to the malfunction of different devices such as Cisco Routers (7200, 7300, 7600), Cisco Switches (ME3400, Catalyst 2960/3650/3750/3850 ), Alcatel Tuscano Switches, Cisco ASRs, Ruckus APs, ONTs (Alcatel, ZTE, Motorola, Tellabs) and Cable Modems.
  • Work with Momentum as the VoIP Provider as well as troubleshoot and configuration of Astra, Vtech and Yealink IP-Phones, MP202, Grandstream, Adtran and other voice devices.
  • Responde to automated alerts from monitoring tools according to the procedure. Used diagnostic tools to ascertain level and criticality of problem.
  • Diagnose operational problems on customer networks and recommend solutions for Firewall, VPN, DNS and Sever configuration.
  • Provision of equipment for new enterprise and residential customers in order to bring them on board.
  • Ensure SLA’s are achieved during the provision or resolution of daily tasks.

Confidential

NOC Operator

Responsibilities:

  • Continuous monitoring of multiview screens for automated alarm detection and network issues.
  • Periodic inspection of all equipment and status report.
  • Answer phone calls and emails addressed to the NOC.
  • Contact third party providers if necessary, for resolution.
  • Monitor and troubleshoot network issues inclusind switches, VPN.
  • First level verification of troubled equipment (reading status, re-starts).
  • Execute failover to backup equipment in case of primary equipment fault.
  • Monitor and control of worldwide ground and space based networks using customized and standard network monitoring tools.
  • Isolate and resolve any network issues in a timely manner and document all activities.
  • TCP/IP, DHCP, STP, RSTP, Etherchannel.
  • Provide remote help desk support for issues.

Confidential

AV/Network Technician

Responsibilities:

  • Installation and/or repair Cable TV, Telephone, Internet, Audio Systems, Surveillance Systems and Home Security Services in Miami Dade and Broward Counties.
  • Manage and setup VPN, LAN, WLAN networks.
  • Network infrastructure (switches, routers, access points, firewalls, port-forwarding).
  • Configuring Outlook (POP/IMAP/local Exchange/hosted Exchange).
  • Remote Desktop Connection.
  • Install, configure and software update.
  • Web resource management.
  • Printing local and remote.
  • Virus/Spyware removal.
  • Install and configure all customer equipment for advanced services.
  • Install automations systems.
  • Troubleshooting.
  • Run and terminate coaxial, Cat5E, Cat6, Cat6E cables.

Confidential

Technician

Responsibilities:

  • Installation and/or repair Cable TV, Telephone, Internet and Home Security Services inside and outside of residential and commercial customers in Miami Dade and Broward County.
  • Install and configure all customer equipment for advanced services.
  • Software configuration of Computers, Networking Gear and Windows Operating Systems.
  • Perform upgrades, downgrades, pre-wiring and dwelling installations.
  • Install drops, outlets, converters, cable modems, digital terminals and other cable system devices.
  • Troubleshooting problems.
  • Install amplifiers.
  • Run Coaxial and Cat5E/Cat6 cables.

Confidential

Telecommunications and Network Engineer Internship

Responsibilities:

  • Installation & configuration of Windows (XP, 7, 8 & 10) and Linux operating systems.
  • Network infrastructure (switches, routers, access points, firewalls).
  • Testing all aspects of the voice communication system based on IP, performance, regression and service.
  • Work with development team to identify and capture test cases, ensure version management.
  • Install and configure Asterisk server.
  • Install and configure softphones for terminals (VoIP).
  • Design and develop a Voice Communication System for Confidential Control based on IP.
  • Respond to the needs and questions of enterprise users and clients concerning their access to resources in the network.
  • Collect and analyze network and system performance/utilization/information and maintain systems in optimal working ability.

Confidential

Telematic Specialist

Responsibilities:

  • Worked in the Project “Dimensioning Confidential GSM Core Network Interfaces to support VoIP”.
  • Implementing access network technology like ADSL, VoIP.
  • Performed basic re-configuration of Huawei devices.
  • Basic knowledge of 3G, 4G and UMTS/LTE technologies.
  • Lab tested and validated scenarios, prior to implementing projects.
  • Prepared compliance documentation.
  • Validated the technical proposals and prepared analysis of related budget expenses.

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