Network Engineer Resume
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SUMMARY:
- Cisco Certified Network Professional with experience in network operating systems, including Cisco iOs, Windows and other internetworking management devices.
- Understanding of VPN, LAN, WLAN and WAN management and routing protocols.
- Troubleshoot and configuration of Series Aggregation Routers (ASR), Smart Business Series Routers (RV), Catalyst Switches and others.
- Experience managing computer networks and working with networking devices such as Routers, Switches, Access Points, Firewalls, VoIP Phones and other kind of communication devices.
- Knowlegde of TCP/IP, STP, Rapid PVST, MST, VLANs, HSRP, VRRP, GLBP, Portchannel, VSS, Portsecurity, VRF, RIP, OSPF, EIGRP, BGP, DHCP, etc.
- Familiarity with Asterisk Server and knowledge of VoIP.
- Knowledge implementing security policies using ACL, DHCP snooping, IP Source Guard, Dynamic ARP inspection, IPSec, SSL, VPN.
- Excellent ability to work well independently or as part of a team as necessary.
- Good troubleshooting and analytical abilities.
PROFESSIONAL EXPERIENCE:
Confidential
Network Engineer
Responsibilities:
- Monitor and support a large complex Data, Voice and IPTV network infrastructure using a combination of network monitoring and management tools such as Solarwinds.
- Perform advanced troubleshooting to identify, resolve and provide root - cause analysis of network related issues.
- Point of contact for techs in the field to resolve problems associated to the malfunction of different devices such as Cisco Routers (7200, 7300, 7600), Cisco Switches (ME3400, Catalyst 2960/3650/3750/3850 ), Alcatel Tuscano Switches, Cisco ASRs, Ruckus APs, ONTs (Alcatel, ZTE, Motorola, Tellabs) and Cable Modems.
- Work with Momentum as the VoIP Provider as well as troubleshoot and configuration of Astra, Vtech and Yealink IP-Phones, MP202, Grandstream, Adtran and other voice devices.
- Responde to automated alerts from monitoring tools according to the procedure. Used diagnostic tools to ascertain level and criticality of problem.
- Diagnose operational problems on customer networks and recommend solutions for Firewall, VPN, DNS and Sever configuration.
- Provision of equipment for new enterprise and residential customers in order to bring them on board.
- Ensure SLA’s are achieved during the provision or resolution of daily tasks.
Confidential
NOC Operator
Responsibilities:
- Continuous monitoring of multiview screens for automated alarm detection and network issues.
- Periodic inspection of all equipment and status report.
- Answer phone calls and emails addressed to the NOC.
- Contact third party providers if necessary, for resolution.
- Monitor and troubleshoot network issues inclusind switches, VPN.
- First level verification of troubled equipment (reading status, re-starts).
- Execute failover to backup equipment in case of primary equipment fault.
- Monitor and control of worldwide ground and space based networks using customized and standard network monitoring tools.
- Isolate and resolve any network issues in a timely manner and document all activities.
- TCP/IP, DHCP, STP, RSTP, Etherchannel.
- Provide remote help desk support for issues.
Confidential
AV/Network Technician
Responsibilities:
- Installation and/or repair Cable TV, Telephone, Internet, Audio Systems, Surveillance Systems and Home Security Services in Miami Dade and Broward Counties.
- Manage and setup VPN, LAN, WLAN networks.
- Network infrastructure (switches, routers, access points, firewalls, port-forwarding).
- Configuring Outlook (POP/IMAP/local Exchange/hosted Exchange).
- Remote Desktop Connection.
- Install, configure and software update.
- Web resource management.
- Printing local and remote.
- Virus/Spyware removal.
- Install and configure all customer equipment for advanced services.
- Install automations systems.
- Troubleshooting.
- Run and terminate coaxial, Cat5E, Cat6, Cat6E cables.
Confidential
Technician
Responsibilities:
- Installation and/or repair Cable TV, Telephone, Internet and Home Security Services inside and outside of residential and commercial customers in Miami Dade and Broward County.
- Install and configure all customer equipment for advanced services.
- Software configuration of Computers, Networking Gear and Windows Operating Systems.
- Perform upgrades, downgrades, pre-wiring and dwelling installations.
- Install drops, outlets, converters, cable modems, digital terminals and other cable system devices.
- Troubleshooting problems.
- Install amplifiers.
- Run Coaxial and Cat5E/Cat6 cables.
Confidential
Telecommunications and Network Engineer Internship
Responsibilities:
- Installation & configuration of Windows (XP, 7, 8 & 10) and Linux operating systems.
- Network infrastructure (switches, routers, access points, firewalls).
- Testing all aspects of the voice communication system based on IP, performance, regression and service.
- Work with development team to identify and capture test cases, ensure version management.
- Install and configure Asterisk server.
- Install and configure softphones for terminals (VoIP).
- Design and develop a Voice Communication System for Confidential Control based on IP.
- Respond to the needs and questions of enterprise users and clients concerning their access to resources in the network.
- Collect and analyze network and system performance/utilization/information and maintain systems in optimal working ability.
Confidential
Telematic Specialist
Responsibilities:
- Worked in the Project “Dimensioning Confidential GSM Core Network Interfaces to support VoIP”.
- Implementing access network technology like ADSL, VoIP.
- Performed basic re-configuration of Huawei devices.
- Basic knowledge of 3G, 4G and UMTS/LTE technologies.
- Lab tested and validated scenarios, prior to implementing projects.
- Prepared compliance documentation.
- Validated the technical proposals and prepared analysis of related budget expenses.