SUMMARY:

• Diligent professional with 10+ years of experience and a proven knowledge of conflict resolution, contract compliance, and customer retention. Aiming to leverage my skills to successfully fill the position of this company.

PROFESSIONAL EXPERIENCE:

Confidential, BETHESDA, MD

Mailroom Associate

• Seal or open envelopes, by hand or by using machines.
• Affix postage to packages or letters by hand, or stamp materials, using postage meters.
• Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
• Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.

Confidential, DALLAS, MD

File Clerk

• Add new material to file records or create new records as necessary.
• Perform general office duties such as typing, operating office machines, and sorting mail.
• Track materials removed from files to ensure that borrowed files are returned.

Confidential, ROCKVILLE, MD

Data Entry Specialist

• Compile, sort and verify the accuracy of data before it is entered.
• Compare data with source documents, or re - enter data in verification format to detect errors.
• Locate and correct data entry errors, or report them to supervisors.
• Maintain logs of activities and completed work.

Confidential, GAITHERSBURG, MD

Computer Repair Technician

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.