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Agile Coach / Scrum Master Resume

Irving, TX

SUMMARY:

  • CSM (Certified Scrum Master) & Agile Coach professional with 10+ Years of Experience in Project Management and Cross - Team Coordination, Lead system administrator and devops teams.
  • Good knowledge of various SDLC methodologies including traditional methods as well as agile approaches, hands on experience in Waterfall, Agile-Scrum and Kanban.
  • Strong work-experience as Scrum Master, served as servant leader, business analysis, requirements gathering, assessment, testing and various management consulting roles.
  • A thorough understanding of SDLC, Waterfall, Agile methodologies SCRUM, Extreme Programing development techniques, Kanban practices and Scaled Agile framework for enterprises.
  • Create Agile schedule of release activities and deliver metrics.
  • Team up with stakeholders during the concept development of directives assigned to the Scrum Team in Agile Scrum Framework.
  • Developed, planned, and managed activities for complex projects with broad scope, high impact, and long implementation time frames.
  • Competent in Creating Unified Modeling Language (UML) Diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, Navigational Flows, Story Boards, UI Specifications and Sequence Diagrams.
  • Utilized Agile scrum practices to help the team increase their velocity.
  • Facilitated agile adoption retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
  • Associated with product owner, business and developments teams to develop and maintain product backlogs.
  • Scheduled and facilitated Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings as needed.
  • Trained business organization, Product Owner, IT Management, and Software Development (external vendor) on Agile/Scrum practices, roles, events, artifacts, and rules.
  • Coached and empowered teams to self-organize and grow cross functionality.
  • Good Knowledge in deployment automation tools like Puppet, Chef and Ansible.
  • Facilitating team communications to track, manage and resolve dependencies among teams.
  • Thorough understanding of Software Development Life Cycle (SDLC) phases and specialized in employing different methodologies like Agile and Waterfall .
  • Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating Estimation techniques such as Planning Poker, T-shirt sizing, Relative Mass Valuation Extensive Experience in creating various artifacts including Request for Proposal (RFP), Business Requirement Document (BRD), Product Requirement document (PRD), Software Requirement Specification (SRS), Functional Requirement Document (FRD), Test Plan, Test Scenarios and Test cases as well as documenting project processes and procedures.

TECHNICAL SKILLS:

Scrum, Kanban, Waterfall: Scrum Hybrid, Waterfall

MS project, Atlassian: JIRA

Business Skills: Business Rules Management, Change Management, Impact Analysis, JAD sessions, Project Planning, Project Scheduling, Project Budgeting, Business Process Modelling, Cost-Benefit Analysis, Process Reengineering, Conflict management, DMAIC, 5S, Root-Cause Analysis, GAP Analysis, SWOT Analysis and ANOVA.

Operating Systems: Windows XP, Vista, 7,8,10, Mac OS, Linux, AIX, Solaris

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Agile coach / Scrum Master

Responsibilities:

  • Working on Auto-originations project, which deals with collections and repositions.
  • Work with business and navigate team to meet the audit deadlines.
  • Helped team in team balancing, grooming and programing activities.
  • Coach and mentor BA, PO, SA with pre-grooming activates and navigate them to help team.
  • Coach and mentor team with grooming activities and make grooming sessions interesting.
  • Facilitate scum ceremonies and meetings to help team and in turn improve sprints.
  • Work relentlessly to avoid technical debt and any impediments.
  • Always focused to make team a self-organized team.
  • Responsible for coaching, mentoring and transforming the team from traditional water fall to Agile.
  • Helping the team to make decisions.
  • Fostering the developer team’s self-organization.
  • Mediating the general conflict of goals between development team (high technical quality) and product owner (more features). conflict resolution, does conversation by focusing on scrum values of openness, honesty and respect
  • Helping team to clarify goals and actions to achieve them. shield the team from outside distractions and interferences
  • Tracking and removing impediments.
  • Being a servant leader
  • Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
  • Ensuring Stakeholders, Project Manager, and Business parties are well-informed on team progress and activities by providing them Burn down charts.
  • Monitors Relations Between the Product Owner, the Team, and the Outside Stakeholders
  • Addressing Team Dynamics
  • Closely worked with Project Manager and process users to identify core business processes and workflows for Business Process Improvement and implementing new strategies
  • Protects the Team from Outside Influences

Confidential, Irving, TX

Senior Scrum Master

Responsibilities:

  • Transforming the teams into the path of Agile and working closely with them to attain the maturity.
  • Effectively overcome challenges transitioning from Traditional Waterfall to Agile methodology.
  • Schedule and facilitate Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings as needed.
  • Experience in many product releases using agile practices and principles in many banking domains and line of businesses lile retail, mobile, ecommerce, credit cards .
  • Utilizes a strong understanding of Lean/Agile Scum and Kanban Methods to progress with the teams.
  • Managing the workload for large system features and products by breaking them into Epics and User Stories in JIRA and assigning story points to estimate the team’s capacity.
  • Facilitate the Release Planning meeting to drive the Product Vision and clarity on the deadlines and commitments, mentored and led trainings to other Scrum Masters on Agile processes
  • Implemented pull based system (Kanban) to streamline the process to make the flow more sustainable.
  • Utilized JIRA and the daily stand-ups to track activities of team as a forum to track and monitor metrics, drive accountability/manage tasks by breaking tasks out into sprints.
  • Worked with Product Owners and Business partners to identify priority features and Business Value to the customers.
  • Trained teams on Agile, DevOps and extreme programming practices following Scrum, Kanban methods.
  • Process improvement through effective Sprint Retrospective sessions after each sprint determining what went well, what did not go well and what needs be improved and identified action owners for each items and followed up till successful implementation of the same.
  • Trained a continuous improvement mindset and coordinated with architects on implementing Continuous Integration (CI), Continuous Deployment (CD) pipelines, DevOps and Automation Test-Driven Development (ATDD)
  • Followed three principles optimized flow, amplified feedback, maximize learning and experimentation as a scrum master to makeup the devops team. Attained excellent track record of continuous delivery and potential shapeable product each sprint and also the entire product itself meeting the product owner and stake holder's requirements
  • Worked closely with product owners, coordinating product backlog grooming and story estimation.
  • Ensuring Stakeholders, Project Manager, and Business parties are well-informed on team progress and activities by providing them Burndown charts and updates in Confluence.
  • Closely worked with Project Manager and process users to identify core business processes and workflows for Business Process Improvement and implementing new strategies.
  • Heading the Kick off meeting, Sprint Pre-Planning, Sprint Planning, Sprint Review, Sprint Retrospective using Team Foundation Server.
  • Helped Product Owner in solving Impediments and Dependencies faced by the scrum development team
  • Trained new team members in Agile principles, scrum processes and helping them transition from waterfall methodology to agile practice by making them understand agile manifesto.
  • Also gained extreme OS skills, in AIX & Linux .
  • Knowledge of Building, maintaining, production support in OS
  • Knowledge of virtualizing OS and clustering OS
  • Knowledge of trouble shooting OS.
  • Worked on projects for Costco and Macys helping them reshape infra from OS level . Part of it includes building 1500 new servers with AIX/Linux for various applications like websphere, tibco, MQ, Oracle, Splunk

Confidential, Richmond, VA

Devops /Scrum Master

Responsibilities:

  • Enforced Kanban principles as a Scrum Master that resulted in reduction of Cycle time by 20% thus increasing team’s output in less than 8 weeks.
  • Reduced service delivery timeline of production from 20 days to 10 days thereby generating 10 days earned per cycle by guiding scrum teams on how to use Agile/Scrum practices and values.
  • Worked on Micro Strategy reports including Dashboards, Vendor metrics reports and Scorecards.
  • Lead weekly scrum ceremonies like Sprint Planning, Review, Retrospective, Daily standup scrum, resolve impediments and conflicts
  • Report sprint, release retrospective notes and metrics like Burndown, Burnup, and Velocity to the upper management and the team and maintain dashboards.
  • Utilized JIRA and the daily stand-ups to track activities of team as a forum to track and monitor metrics, drive accountability/manage tasks by breaking tasks out into sprints.
  • Analyzed feasibility of business requirements and defined scope, found out dependencies by interacting with Business Analysts, Subject Matter Experts, Product Owner, Project Manager and Technical Lead .
  • Used JIRA for allotting tasks, user story writing, backlog management, issue tracking, user story management and forward and backward requirement traceability.
  • Facilitated all the scrum meeting like daily scrum, sprint planning, sprint demo, grooming session and sprint retrospective.
  • Ensured sprints were planned accordingly and to each member’s capacity, and improved progress by incorporating capacity planning into sprint planning sessions.
  • Worked as a scrum master to the Migration team that is responsible to migrate applications from traditional environment to Automated Cloud Environment(AWS).
  • Creation of branches in GIT and Subversion for parallel development process.
  • Created repositories in GIT using GIT bash. Worked on Commits, pull, push, branch creation, merges and clone.
  • Expertise in all areas of Jenkins like Securing and scaling Jenkins, integrating Code Analysis, Plugin Management, Performance issues, Analytics and Test Phases to complete the CI/CD pipelines within Jenkins.
  • Deployed application using Jenkins server and troubleshoot build and release job failures, resolve, work with engineers on resolution. Configured GIT with Jenkins and automated jobs using Build trigger option.
  • Gained extensive experience in AWS Cloud management and Puppet automation.
  • Worked with AWS Cloud platform and Configured AWS EC2 Cloud Instances using AMIs and launched instances with respect to specific applications.

Confidential

Systems administrator

Responsibilities:

  • Maintaining and Building VIO servers, Creating profiles, Lpars, Managing HMC console.
  • Installing, configuring Aix & Linux operating system, Patching and upgrading AIX servers.
  • Installed, configured Operating System, performed AIX & Linux Upgrades
  • Configured volume groups and logical volumes, extended logical volumes for file system growth needs using
  • Logical Volume Manager (LVM) commands.
  • Capacity planning & Monitoring system performance and Performance tuning.
  • Monitoring error logs for system and hardware & Software errors.
  • Responsible for backup and recovery of enterprise data on approximately 300 servers.Logical Volume Manager (LVM) commands.
  • Created and configured LPAR/DLPAR’s on p5-570s and p5-590s.
  • Migrating older AIX operating System to newer versions.
  • Capacity planning of disk space and hardware resources required for production
  • Monitoring system performance and analysis using Statistical Analysis System (SAS).
  • Performed routine checks on nodes by monitoring syslogs and error logs for system and hardware errors.
  • Responsible for backup and recovery of enterprise data on approximately 300 servers.
  • Responsible for migrating and decommissioning of the system.
  • Performed patch research, patch installation, Patch upgrades and packages installation on AIX/Linux Servers.
  • Responsibilities of Operating system recovery and builds.
  • Detecting System Failure, Resource Failure and hardware failure on Linux and AIX platforms.
  • Networking communication skills and protocols such as TCP/IP, Telnet, ftp, SSH, rlogin
  • Supporting 24/7 for all web-hosting applications ETL application and on Linux and AIX server.

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