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Senior Network Analyst Resume

SUMMARY:

  • I possess over sixteen years of professional and al experience.
  • Twelve years have been with concentration in Network Engineering on the Confidential platform.
  • I have experience as an independent business owner/contractor with managerial roles with federal and private contracts with proven experience analyzing and testing software systems, staff members, development of user guides which assist in providing end - user support along with leading teams for new site network build outs to facilitate a company’s growth.
  • My recognition includes the ability to configure and troubleshoot PC's, repair computer hardware, servers, installation of updates and new software.
  • Experienced in installation of Confidential routers and switches at various locations and performed testing on LAN/WAN connections.
  • Experienced in Windows and Solaris environments.
  • Strong customer service, communication, organizational skills and proven leadership in various roles for several organizations.

TECHNICAL SKILLS:

Software: Microsoft Office Suite, MS Visio and Open office System Works, Remote management Tools, Solar winds Remedy, Exchange 2003

OS Systems: Windows 95/98/XP/Vista, NT, 2000, Server 2003, Server 2008 and Solaris 6

Hardware: Nexus 9000, 5000, 2000 Catalyst 6500,3750,3560,2900 ASA5500 and Router ASR1000, 7200, 2800, 2900, 1600

EXPERIENCE:

Confidential

Senior Network Analyst

Responsibilities:

  • Provide routine support to local and remote sites
  • Perform new site network build outs for newly acquired facilities
  • Maintain hardware lifecycle schedule for various facilities for customer

Hardware: Nexus 7k, 5k Wireless Lan Controller 5500, 3750 ISE, Call Manager10 and 2800 Series Access Points

Confidential

Senior Network Analyst

Responsibilities:

  • Deploy Confidential network hardware at multiple sites
  • Assist with migrating company’s networks post corporate acquisition
  • Apply best practice concepts to existing network infrastructure
  • Provided Datacenter support
  • Assisted with migrations to new facilities
  • Deployed 2800 Series Mobility express in Dining and meal preparation areas

Technologies: Worked with Infoblox, Call MGR, ISE, UCS, Prime, Wireless LAN Controller 5500, 4300 ISR, Confidential 9400, 9500 Nexus 7k, Confidential 3850, 3750, 3900, 6880, 6500 and 2800 Series Access points.

Confidential

Network Engineer

Responsibilities:

  • Evaluate hardware and software suitable for large, complex networks
  • Create and maintain documentation for continuity of operations (COOP)
  • Assist with creation of security procedures
  • Direct oversight to 4 customer networks
  • Provide Tier 3 help desk support for client Engineers and Administrators
  • Troubleshoot and resolve complex technical problems and accurately document to customer's management knowledge base
  • Apply best practice concepts to existing network infrastructure
  • Update ACL for clients on ASA 5500 series.
  • Relies on experience and judgment to plan and accomplish goals
  • Train and provide direction to Junior engineers and administrators
  • Provide direct updates to project managers and Senior Leadership
  • Provide quick resolution to client technical issues in a fast paced high demand environment
  • Primary point of contact for network related issues
  • Participate in after hour support and remain on call to support mission-critical systems
  • Evaluate new technology to present solutions to the customer
  • Provide direct assistance, supervision and support to outside contractors and vendors
  • Create documentation to include diagrams for network changes and events
  • Assist with life cycle procurement and acquisition of network equipment
  • Perform Power point presentations to customer for projects and progress reports

Confidential

Senior Network Advisor

Responsibilities:

  • Support infrastructure changes and outages
  • Support Several Hospital networks in Northern Baltimore region
  • Responsible for network device refresh and infrastructure upgrades
  • Deploy Confidential network hardware at multiple sites for the Medstar Network
  • Supported and deployed 2800 series Wireless Access Points at Hospital Treatment centers

Confidential

Senior Network Engineer Consultant

Responsibilities:

  • Trained, managed and directed teams of field technicians for design and building of network infrastructures
  • Responsible network design, device configuration and installation of Confidential hardware for various clients
  • Managed IT projects to ensure timely delivery to meet clients' requirements
  • Provided daily briefs to senior management and leadership regarding expectations and milestone s
  • Tracked and reported multiple project schedules and deliverables
  • Performed PowerPoint presentations weekly directly to government
  • Closed out 2 major projects generating over 8 million towards the company's revenue
  • Primary hardware installed: Nexus 7010, 3560, 3750, 2960 and 4500, ASA 5510, 5520 and 5585
  • Deployed 3850 outdoor access points for wireless connectivity

Confidential

Confidential Support Consultant

Responsibilities:

  • Provided technical support to Booz Allen Hamilton consultants for Confidential
  • Served as the primary point of contact for support of Confidential installation, configuration and maintenance of network peripherals devices
  • Assisted engineers with support customer client base
  • Configured Confidential Switches to function in existing Confidential environment

Confidential

Management Consultant

Responsibilities:

  • Independent consultant for management and deployment of information systems
  • Performed contract work for multiple customers
  • Installed Confidential hardware for several clients to meet their expectations of improve network performance
  • Deployment and maintenance of Biometric equipment for government customers
  • Responsible for 6 to 10 field service engineers, providing support and guidance with the performance of their daily duties while also providing direct support to customers at multiple sites
  • Team member of project consultant team for a client within the Homeland Security Agency
  • Created documentation for installation of Server 2008 and SQL Server 2008, recommended the best practices for installation and network deployment
  • Performed duties on a 5 member team for advising customer of networking and Operating system configurations, installation, documentation and continuity of operations. (COOP)

Confidential

Senior Network Engineer

Responsibilities:

  • Lead engineer, supervising the activities of nine junior network engineers, including providing guidance and of staff members
  • Resolved trouble tickets and expediting, moves, additions and changes for required for the infrastructure supporting over 10,000+ users
  • Configuration, administration and troubleshooting of Juniper, Extreme and Confidential routers and switches

Confidential, Reston, Virginia

Network Systems Engineer/Administrator

Responsibilities:

  • Network engineer, ISSO, Network Administration and VOIP phone system administrator
  • Involved in the companies’ network infrastructure expansion and the addition of VOIP technology throughout the enterprise
  • Aided in the migration from traditional standard network to an MPLS (Multi- protocol Label Switching) network
  • Performed daily administration of VOIP Phone system and Confidential 7940 series Phones (Add, drops and trouble tickets)
  • Installed and tested T-1 lines
  • Performed switch configuration for remote sites
  • Provided operational and technical support to the user community to include the network and data communications infrastructure
  • Responsible for advanced software application and hardware configuration support to end users and IT staff
  • Building, installing, upgrading, and repairing all server software and hardware
  • Responsible for maintaining the DC metro office LAN and monitoring its interaction with the firm WAN
  • Identify and diagnose complex problems and factors effecting network performance and/or stoppages
  • Maintain network management and operating systems, including complex testing and analysis of network facilities
  • Responsible for infrastructure specification, design and installation
  • Plan, direct and organize activities of the Public User Rooms and its computer systems
  • Assist desktop support with trouble calls by providing prompt response and solutions to network calls
  • Perform maintenance in Active Directory and Exchange Accounts
  • Coordinate project actions with IT manager, IT staff members, vendor technical representatives and network customers
  • Provide mentoring to junior IT staff members through informal coaching and
  • Provided direct support of all network gateway services, file and communication servers
  • Implement testing, installation, configuration and maintenance of network hardware and data, communication hardware and operating systems
  • Evaluated new products and made recommendations on servers, mass storage devices, peripheral and LAN/WAN equipment, server components and network management support software and utilities
  • Provided weekend and after hours support as required
  • Performed duties as Information Systems Security Officer (ISSO) for standalone environment consisting of 15 workstations

Equipment: Switches Confidential 3750 and 4500 series. Servers HP ProLiant Server, 2003 Routers Confidential 2600, 1700, 2900 Avaya Hardware S8100, S8700, G350 and G600

Network Protocols: TCP, UDP, IP, RIP, OSPF IGRP, EIGRP, ISDN, SMDS, MPLS,H.323, SIP,SRTP,DHCP, Frame Relay, VLAN, VTP, IEEE 802.2, 802.3 (E-net), 802.5(T.R), 802.1q, EIA-449, V.35, IPv4, IPv6, HSRP, GLBP,VRRP, GRE, IPSec

Confidential

Network Technology Support Engineer

Responsibilities:

  • Level II help desk support to over 165 staff members
  • Provided support for laptop, and solutions to wireless connectivity; primary vendor equipment used is Confidential AP 1200, 1100 and various pieces of wireless hardware to ensure network functionality
  • Participated in a large migration which involved changing a simple flat layer 2 switched network to a robust multilayer switched network. The conservation of network bandwidth was achieved with the addition VLANs and Quality of Service designated ports. The network upgrades included the integration of VOIP, the addition of Avaya 4610 IP phones and the installation of Avaya’s Call Manager
  • Managed Avaya’s voicemail system and ASA servers conduct daily inspections of server logs and Exchange server employee mailbox maintenance
  • Configuration of VLANs for migrations to Call Manager
  • Established DHCP scopes for VOIP device communication with designated gatekeepers.

Network Protocols: TCP, UDP, IP, RIP, OSPF IGRP, EIGRP, ISDN, SMDS, MPLS, SIP,SRTP,DHCP, Frame Relay, VLAN, VTP, IEEE 802.2, 802.3 (E-net), 802.5(T.R), 802.1q, EIA-449, V.35, IPv4, IPv6, HSRP, VRRP, GRE,GLBP, IPSec

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