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Lte/cloud Support Engineer (lead) Resume

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SUMMARY:

  • Seeking for an opportunity that will well utilize my Telecom/Networking skills and experience.
  • Strong experience in the Telecom industry in the areas of team management & supervision, driving E2E project for 5G cloud RAN, IoT, LTE (eNodeB, Small cell, MME (EPC)), VoLTE, 3G technologies, network engineering, systems administration, router and switch configuration, technical support, and advanced troubleshooting
  • Good knowledge and experience on ALU/Nokia/Ericsson MME, eNodeB, small cell and RNC
  • Working Knowledge and experience with various Telecom clients such as Confidential &T, Verizon, Sprint on 5G Cloud RAN, LTE, VoLTE, EVDO technologies
  • Working on 5G cloud RAN and IoT platform and supporting Nokia’s cloud technology
  • Work on highly complex projects doing design, planning, developing, and evaluating new advanced network technologies.
  • Supporting the end - to-end design, development, testing, and deployment of Carrier Grade Wi-Fi and related interworking across wireless access technologies such as CDMA, LTE, and Wi-Fi.
  • Integrate the Alcatel-Lucent’s of EVDO ATCA and UNC frame for a specific market configuration and various telecom customers such as Verizon, Sprint, Cricket, Metropcs, Shentel, and Cellular South.
  • Create a roadmap, architecture, system requirement document, feature requirement document, design requirement document, High level design document and Low level design document for Sprint network vision program for different platforms.
  • Provide technical support for critical issues during the deployment and post deployment.
  • Very good knowledge of various wireless technologies such as CDMA, LTE, GSM, GPRS, RFID, GPS etc.
  • Expertise in installing, configuring, and maintaining Cisco Switches and Cisco Routers
  • Hands on experience on network Layer 3 routing protocols (OSPF, RIP, IGRP, EIGRP, BGP etc).
  • Good experience with LAN/WAN configuration and testing.
  • Professional and responsive in resolving conflicts, negotiating, and solving client and user issues.
  • Worked with UNIX/LINUX operating systems.

TECHNICAL SKILLS:

Platforms: LINUX, UNIX, Windows XP, NT, 2000, 2003

Database Systems: SQL, PL/SQL, MS ACCESS.

Programming: C, Perl, CGI, DBI/DBD, Kornshell, Assembly language

Documentation:: MS Office, MS Visio

Design and Layout: Multisim, Altera maxplus II, NI Ultiboard, LASI, Orcad

Networking: Access-lists, Bridging, Routing, Switching, Subnetting, VLAN

Network Tools: IXIA, Wireshark

Physical Layer: ISDN, SONET, T-Carrier (T1, T3), RS-232, I2C

Data Link Layer: Ethernet, FDDI, HDLC, L2TP, PPP, STP, VLAN, Trunking, Frame Relay

Network Layer: IP, IPv6, OSPF, BGP, EIGRP, ARP, RARP, RIP, RIP2

Transport Layer: TCP, UDP

Application Layer: FTP, HTTP, DNS, DHCP, POP3, SMTP, SNMP

Tunneling Protocols: L2TP, IEEE 802.1Q, PPPoE, MPLS

Authentication Protocols: PAP, CHAP

Network Devices: Cisco routers, Cisco switches

Hardware Equipment: Signal Generators, Oscilloscope, Logic Analyzer, CRO

Design and Layout: Multisim, Altera maxplus II, NI Ultiboard, LASI, Orcad

PROFESSIONAL EXPERIENCE:

Confidential

LTE/Cloud Support Engineer (Lead)

Responsibilities:

  • Working as a team lead to manage L1 and L2 LTE/Cloud engineers in US and India
  • Working on 5G cloud RAN and IoT platform and supporting Nokia’s cloud technology
  • Certified Outage Technical Engineer (COTE) for the Cloud Band/RAN, Core (EPC), MME, LTE eNodeBs, small cells and provide 24X7X365 Technical Support to NAR Mobility Customers such as Verizon, Confidential &T, Sprint etc
  • Working with operations, support and development teams to discuss problems, deliver customer’s requirements and provide solution
  • Working as part of Nokia’s Diagnostic Center, fielding calls from customers seeking support and solutions to problems they may be experiencing with their cloud RAN, LTE eNB, Small cells.
  • Resolve eNodeB outages and follow up as appropriate with development, design and provided Root cause analysis RCA for the outages/issues.
  • Work with RF engineers on performance/call processing issue, switch tech/field tech with various issues of eNodeB such as Alarms related eNodeB HW (base band, controller, RRH, fiber, CPRI, SFP, backplane, chassis, FAN, RETs, Antenna), VSWR, external power alarms, RSSI and PIM
  • Works in Nokia’s lab on testing of new features for 5G Cloud RAN, LTE
  • Working with Nokia’s integration engineer on turning up new sites (LTE eNodeB), provisioning, configuring, setting parameters, performance and KPI
  • Support a range of base Station related issues including documentation questions, support for software upgrade, configuration management, hardware fault isolation, performance metric reviews, interpreting/resolving diagnostic failures, assisting in resolving call processing related issues
  • Create knowledge base solutions based on customer’s problems to cut down OPEX cost for customers
  • Interface on a routine basis with our Critical Support resources including those responsible for creating and maintaining the code

Confidential

Telecom Design Engineer II

Responsibilities:

  • Working with OEM to understand the requirements, features and new fixes on a latest NPO and SAM releases relevant to Sprint network vision.
  • Create a roadmap, architecture, system requirement document, feature requirement document, design requirement document, High level design document and Low level design document for Sprint network vision program on NPO and SAM.
  • Work with Sprint internal team to provide a budget for new features, hardware, software, capacity on NPO and SAM.
  • Develop and execute a test plan and work with testing team for regression and features testing in lab and FIT/Production. Reviewing the release notes for NRT and FIT for new loads and features testing.
  • Working on highly complex production issues with EMS on NPO and SAM and provide a solution for critical issues.
  • Working with different teams to come up with dependencies of NPO and SAM with SON, FDD, TDD, and small cells.
  • Working with OEM to prioritize the ARs and provide solutions and monitor day-to-day activities on NPO & SAM.

Confidential

Telecom Design Engineer II

Responsibilities:

  • Drive new IP-based features and technologies (Voice over LTE) into mobile devices. Includes substantial interaction with Original Equipment Manufacturers (OEMs ALU/Ericsson/Samsung) as well as network equipment vendors and internal network teams.
  • Perform as a cross functional liaison with network and compliance teams.
  • Radio Network Planning and design of VoLTE network to meet stringent launch criteria
  • Provide requirements for enodeB and MME from VoLTE RAN perspective
  • Conducting the meeting with vendors and discussing the issues related to VoLTE capacity
  • Work on band management, traffic management, MME counters, capacity with different vendors
  • Provide the SRVCC requirements and design call flow
  • Execute test plans in the labs.
  • Proactively look for opportunities to improve and update test processes.
  • Analyze log files and provide feedback and recommendations.
  • Work on simulation tool such as Aeroflex and Spirent to make VoLTE simulated test call
  • Device log collection, post processing, report generation, call flow analysis using standard industry tools such as QXDM, XCAL, XCAP, Wireshark etc.
  • Develop test plans related to IMS/VoLTE/RCS/Messaging/Emergency Alerts, update existing test plans.
  • Support other test teams with device setup and troubleshooting of data collection tools including hardware and software.

Confidential

Telecom Design Engineer II

Responsibilities:

  • Researches, designs, plans, develop and/or evaluate new, advanced network technologies by translating requirements or strategic business objectives into final product design for projects that are highly complex.
  • Work typically includes in-depth assessment of the networked application needs, providing network modeling and simulation testing, consulting to further clarify needs, and engineering high-speed technology network transports to deliver application functionality.
  • Uses professional concepts, and applies company policies and procedures to resolve a variety of issues.
  • Work on problems of complex scope where analysis of situations or data requires a review of a variety of factors.
  • Used Netscout for monitoring stats, eHRPD network, PMIP and latency of core elements.
  • Work on highly complex projects doing design, planning, developing, and evaluating new advanced network technologies.
  • Supporting the end-to-end design, development, testing, and deployment of Carrier Grade Wi-Fi and related interworking across wireless access technologies such as CDMA, LTE, and Wi-Fi.
  • Hands on experience using Orion Solarwinds to monitor network performance and issues.
  • Translate requirements or strategic business objectives into the final product design for a project.

Confidential

Network Service/support

Responsibilities:

  • Designs, installs and configures LAN/WAN infrastructure.
  • Ethernet to the Cell migrations for Ericsson Node B equipment in the 3G Network.
  • Create/prepare work orders and scripts to be executed in Node B, RNC, MSN, and SIADs-
  • Working on Cisco SIAD collector circuit rebalance
  • Provisioning Ericsson RNC, nodeB and Cisco SIAD router and MSNs
  • Create and document methods and procedures, work within larger project teams, and create and test configuration scripts prior to implementation.
  • Cisco SIAD IP rehome: Ericsson IuB over IP nodeB rehome from a source MTS A to a target MTSO B.
  • Activate IP QoS on an Ericsson 3G RNC and all associated IP interfaces.
  • Worked on different Layer 2 - Layer 3 issues related to backhaul network.
  • Working on Ericsson 3G RBS OAM IP change ATM backhaul. Updating IPAtmLinks and Ethernet Link IP addresses in an Ericsson 3G RBS

Confidential

EVDO RNC Integration Engineer

Responsibilities:

  • Integrating Confidential ’s RNC & Router Integration, Testing and Turn-up of Wireless Network Equipment which involves loading the software; configuring database, provision the routing and connection to the PDSN, Aggregation Router, and OA&M network, and testing the new DO RNCs.
  • Auditing the installation of the equipment for proper cabling and connections
  • Integrating Cisco or ALU 7750 Layer 2 & 3 routers and switches in North American CDMA Service Providers Mobile Switching Centers
  • Installing & Integrating SUN Microsystems Servers / Blades and working with the Solaris Operating System
  • Develop Method of Procedure for the integration of EVDO ATCA and UNC frame for a specific market configuration. Develop Method of Procedure for cell swings from R1SR to ATCA RNC frames specific to the market needs and cell swings inter/intra RNCs.
  • Integrating RNC/ATCA frames for various customers such as Verizon, Sprint, Metropcs, Cellular South, Shentel, Cricket etc
  • Working with TCP/IP Networking layer 2 Switching & Routing
  • Successfully provision Software Applications and Platform Configurations
  • Over-see network connections to a customer’s Layer 2/3 switching and Routing devices
  • Security Implementation (Secure Shell) and Network Testing
  • Provide technical support for critical issues during the deployment and post deployment.
  • Responsible for resolving a wide range of EVDO faults including simple documentation questions, support for software upgrade, configuration management, hardware fault isolation, software code analysis, performance metric, and call processing related issues.
  • Troubleshoot IP networks and physical connections

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