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Senior System Analyst Resume

MI

SUMMARY:

  • IT professional with over 7 years of diversified IT experience in Project Management, Business analysis, System Analysis, Design Coding, Testing, Maintenance and Enhancements involving projects specifically in Mainframe (Z/OS) environment.
  • An accomplished and proven leader, organizer/analyst. Worked in multiple efforts simultaneously without compromising on the quality of deliverables.
  • Over 7 years of experience in Insurance Domain applications . Extensive hands on experience on IBM Mainframe Applications programming .
  • Extensively worked on IBM Mainframe technologies using COBOL, PL1, JCL, DB2, IMS, VSAM, CLIST, SORT, Rational Developer for Z system(RDZ), EXPERDITOR, SPUFI, FILEAID, FMDB2, BMCDB2, SQL ad - hoc Queries, PANVALET, FTP, RMS and VISIO.
  • Experience working on developing Batch jobs, COBOL and PL1 Programs, Fetchables, DB2 Stored Procedures, IMS online Transactions, MQ Series and HP Service Manager to handle production service tickets as part of production support.
  • Experience in developing host components for web service interface through data power connectivity with appropriate security set up.
  • Worked in several projects which involves new developments, enhancements and service request as part of production defect fix, extensively worked through all the phases of Software Development Life Cycle (SDLC): Requirement Analysis, Design, Development, Unit testing, Regression testing, System Testing, Integration Testing, Applications Maintenance, Documentation and implementation.
  • Experience in working in multiple methodologies such as Waterfall, Modified Waterfall and Iterative/Agile Development (SCRUM).
  • Expert in converting business requirements to detailed functional and technical specification.
  • Participated in many business team meetings and helped business teams to define the scope and complexity of the project.
  • Expert in job scheduling and database migration.
  • Experience in creating Test Plans, Test cases, Executing Test cases and Defect Tracking.
  • Expert in identifying test case scenarios and performing various testing like Unit testing, Functional Testing, Regression Testing, and Performance Testing.
  • Strong hands-on technical focus, very much customer oriented, good at managing people and plans.
  • Expertise in Incident Management/Problem Management/Service Request Management/Change Management.
  • Outstanding motivator and builder of teams. Works well in both team environment and individual assignment. Dedicated hard working individual with the intercommunication skills to work at all levels of the organization.
  • Conducted many Technical and Business domain s for new Team members.
  • Proficient in stake holder expectation management, Scheduling, Prioritizing, Decision making, Problem solving, Time management and process improvement.
  • Good intercommunication skills to work with all levels of management.
  • Worked in various domain area projects which are dedicated in developing and designing reusable components and converting non-standard components to standard of reusable components that can be shared across multiple areas.
  • Experience in change control process during project implementation.
  • Extensively involved in Production Support (24x7), handling HP Service Manager tickets/incidents and maintaining the Service Level Agreements (SLAs).
  • Worked in production support and HP Service Manager. Accepting ownership of tickets received through Service Manager, and working on those based on priority. Tickets with hi-priority are always given first p. Prioritizing tickets depending on severity of business impact
  • As part of production support, involved in data and applications analysis, data modification and report generation for various request through ad-hoc SQL quires based on business needs received from Business Partners.

TECHNICAL SKILLS:

Operating Systems: MVS/ESA and MVS/XA Z/OS System, Windows 95,DOS,Linux

Environment: IBM-PC Compatibles, IBM-3090,ES-9000

Languages: C COBOL, JCL, PL/1, CICS, NATURAL, SQL, JAVA

Utilities/Tools: FILEAID, TSO DUG, TSO DBX, SPUFI, QMF, DB2MENU, CLIST, TSO SFDEV, FILEAID, BMCDB2, VSAM, XPEDITOR, ENDEAVOR,RDZ, VISIO,MS-OFFICE,, LOTUS NOTES, SHARE POINT, Connect Direct, FTP, FileZilla, STA(source target analysis),BLDISS, BLD DOC

DATABASE: DB2, IMS,ADABASE, MYSQL

Other Skills: IBM Rational Application Developer 6.0, IBM Data Studio, Stored Procedure, MQSeries

Version Control: RMS, Panvalet

PROFESSIONAL EXPERIENCE:

Confidential, MI

Senior System Analyst

Responsibilities:

  • Understanding the scope, gathering business requirements and converting business requirements into technical/functional specifications.
  • Worked in several projects which involves new development for various functionalities, enhancements, service request and production fix as part of production support work.
  • Involved in providing estimation, scheduling and scope verification for each work effort.
  • Involved in analysis, design, coding and Unit Testing.
  • Preparing test data and setting up appropriate environment for unit testing.
  • Prioritizing work while working in multiple projects to deliver in time without compromising the quality.
  • Conducting code walkthrough and getting all documents reviewed/authorized by project team.
  • Working with testing team during Integration, System, UAT and Performance testing. Defects are tracked and fixed if found in these testing phases.
  • Updating status to PM and project team in weekly status and stand up meeting, discussing any roadblocks and dependency with other tasks in project.
  • Involved in impact analysis and analyzing functionalities impacted by changes
  • Developed many Cobol and DB2 modules with complex SQLs, Fetchables, Batch jobs with reusable component standard, these are shared by multi line of business for various functionalities.
  • Developed online transactions and Stored Procedures in COBOL and DB2 triggered through Web services.
  • Developed auto flow for scheduling batch jobs in production with appropriate instructions for various situation how it needs to be handled when the job gets an abend.
  • Proactively interacting and collaborating with Business Analysts, Technical Analysts, and front end applications developers to identify and understand the appropriate data required in various phase of testing.
  • Developed Fetchables for gateway service call to connect to Web Service through Data power with appropriate security set up to access sensitive data.
  • Performing regression testing for impacted functionalities, sending notification to impacted users and coordinating with them during regression testing.
  • Getting SQLs reviewed by DBA and performance team, getting it tuned to improve performance if required as suggested by DBA.
  • Writing ad-hoc SQLs to analyze and verify data for various testing needs.
  • Preparing flow charts and functional diagrams using VISIO for various functionalities.
  • Involved in uploading components to RMS (revision management system used for version control) and Preparing documentation for production deployment, coordinating with deployment team during production implementation activities and deploying components through Change Record (CR).
  • Building components for production and implementation environments deployment through BLDISS.
  • Involved in technical checkout and functional checkout during implementation and production deployment. Prepared lesson learn document at the closing phase of each projects.
  • Production support.
  • Accepting ownership of tickets received through HP Service Manager, and working on those based on priority. Tickets with hi-priority is always given as first p.
  • Prioritizing tickets depending on severity of business impact.
  • Communicating with Business partners and providing the required information to them based on the request received, information request can be analyzing the data for any specific situation, providing data, finding out the root cause of data issue
  • Taking call in night for any critical issue and getting it fixed in appropriate time frame depending on severity of business impact.

Technology: COBOL, PL/1, DB2, JCL, IMS, SQL

Tools: AUTO FLOW, XPEDITOR, RDZ, File-Aid, FMDB2, BMCDB2, RMS & PANVALET, SPUFI, CLIST, LOTUS NOTES, Connect Direct, VISIO, BLDISS, BLDDOC and HP Service Manager, FileZilla

Confidentia, IL

Systems Analyst

Responsibilities:

  • Understanding the scope, gathering business requirement and converting business requirements into technical/functional specifications.
  • Estimating the work effort and providing detailed estimation and schedule by splitting work effort into tasks/activities.
  • Developed many Batch jobs, online IMS Transaction Programs integrated with UI interface, Fetchables, Modules, and Stored Procedures for several projects which are part of new development and enhancement functionalities.
  • Preparing unit Test Case document and setting up data in test environments for Unit Testing.
  • Getting SQLs reviewed by DBA and performance team, getting it tuned to improve performance if required as suggested by DBA.
  • Coding and executing unit Test case results.
  • Coordinating with testing team during System, Integration testing and user acceptance testing, defects were tracked and fixed these testing phase.
  • Involved in regression testing for impacted functionalities.
  • Validating data in DB2 tables through ad-hoc SQL quires for testing needs.
  • Updating status to PM and project team in weekly status meeting and discussing any roadblocks.
  • Identifying critical problems, issues, and risks and discuss these with team lead, business partners and project team.
  • Preparing Auto flow Diagram with job scheduling information.
  • Uploading the components to RMS (revision management system) which is used for version control and working with implementing team to deploy components to implementation and Production environments through Change Record.
  • Involved in technical and functional checkout during the implementation and prepared lesson learned document during project closing phase.
  • Production support for 30 days after implementation with zero defect as per service agreement.

Technology: COBOL, PL1, JCL, IMS, DB2, SQL, MQ Series, CICS, VSAM

Tools: TSO/ISPF, DBX, DB2MENU, SFDEV, FILE-AID, SPUFI, CLIST XPEDITOR, RMS, ENDEAVOR. LOTUS NOTES, VISIO

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