Network Support / Network Engineer Resume
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Charlotte, NC
SUMMARY:
A professional position utilizing my leadership and technical skills on Cisco and Juniper platforms.
EMPLOYMENT:
Confidential, Charlotte, NC
Network Support / Network Engineer
Responsibilities:
- Experience configuring Cisco high - end routers and switches (7613/09, 6509/4, 4800, 3600, 2900….).
- Experience configuring Juniper high-end routers (Juniper M and MX Routers (M320, M120, M10i, M7i, MX960….).
- Work with the technical leadership to effectively plan and perform network support services on the International D Confidential Network.
- Performed code upgrades on the M320 and T640.
- Coordinated hardware installations on Juniper M and MX Routers.
- Coordinated hardware installations of Cisco
- Participated in meeting with project teams and management.
- Coordinated the execution of the following projects:
- Arista 7280 SE-64 software upgrade of 250+ devices
- Ciena 5150 service Aggregation Switch software upgrade of 800+ devices
- Rollout of Bi-Directional Forwarding Detection on 400+ ports between Cisco core routers.
Confidential, Charlotte, NC
Network Engineer
Responsibilities:
- Created Site Specific Method of Procedures ( Confidential ) for M320 migrations.
- Preformed the Mobility NTP to CBB migrations of the M320s during the maintenance windows.
- Verified and configured protocols including BGP, LDP, RSVP, and OSPF.
- Verified and configured uplinks to core routers including protocols and IP addresses.
- Verified and configured COS, L2circuits, Routing Instances, SNMP, TACACS, and SYSLOGs.
- Verified and configure protocols and uplinks to the Cisco CRS-1.
- Participated in meeting with project teams and management.
- Preformed Junos code upgrades on M320 routers.
- Preformed ATM customer migrations involving Juniper M320 and Cisco 7513.
- Created Site Specific Method of Procedures ( Confidential ) for new M320 PE routers.
- Created and verified configuration for new M320 PE routers.
- Enable protocols on new M320 PE routers including BGP and OSPF.
- Verified and configure protocols and uplinks to the Cisco CRS-1.
- Participated in meeting with project teams and management.
Confidential, Charlotte, NC
Network Design Engineer
Responsibilities:
- Created project procedure documents for networking equipment upgrades within financial institutional buildings.
- Planned and managed upgrades of Cisco switches including installation of Supervisor modules, fan trays, line cards, and wire management.
- Created configurations for new Supervisor 32 modules for 6500 series switches.
- Created configurations for new Supervisor 720 modules for 6500 series switches.
- Converted C Confidential lyst OS configuration to Cisco IOS for switches upgrades.
- Managed the change control process from design, approval, staging, implementation, and post implementation support.
Confidential, Twinsburg, OH
NOC Technician
Responsibilities:
- Configured and monitored Cisco routers and switches.
- Configured and monitored Juniper M20/M320/M7/M10 routers.
- Troubleshoot and resolved TCP/IP issues.
- Diagnosed, escalated, or resolved issues with the Starent PDSN.
- Diagnosed, escalated, or resolved issues with the Starent HA.
- Diagnosed, escalated, or resolved issues with SIP and Mobile IP.
- Worked remotely with Switch Technicians to install Juniper PIC cards.
- Monitor Nortel Passport Multi-service switches.
Confidential, Cary, NC
Internet Network Engineer
Responsibilities:
- Remotely reconfigured hundreds of customer Cisco routers and Switches to be managed by Confidential Business.
- Configured Cisco and Juniper routers.
- Documented network changes and updated Confidential d Confidential bases.
- Provisioned and troubleshooted customer issues on Confidential Business MPLS/VPN network.
- Troubleshooted and resolved TCP/IP issues.
- Configuring and Troubleshooted BGP with the customer’s VRF.
- Provided Layer 3 provisioning of vBNS+ services for Confidential Business customers. .
- Assisted with physical provisioning from the Confidential Business Network to customer networks. Assigned ports on Juniper M40/M40e routers.
- Deployed configurations using an automated tool to Juniper M40/M40E routers. Manually configured Juniper M40/M40E T1 interfaces when necessary via JUNOS.
- Upgraded USPS customer sites from VSAT or DSL to a T1 Frame-Relay connection.
- Consolidated primary and secondary WAN connections to a Frame-Relay point-to-point WAN connection for USPS customer sites.
- Troubleshoot circuits with customer third party agents as needed.
Confidential, Charlotte, NC
Implementation Engineer
Responsibilities:
- Preformed and coordinated hundreds of bandwidth upgrades on Cisco and other brand routers.
- Configured and coordinated installation of DS0’s, T1’s, and DS3’s on Cisco routers.
- Preformed cutover of new d Confidential circuits to customer Cisco routers.
- Coordinated the moving of customer d Confidential circuits.
- Configured provider side Cisco and Juniper routers.
- Assigned customer’s LAN and WAN IP addresses.
- Updated customer information including Visio drawings and IP address records.
- Troubleshooted customers on the MPLS/VPN network.
- Migrated customers from Frame Relay networks to the MPLS/VPN network.
- Troubleshoot Frame Relay circuits.
- Troubleshoot USLEC Net circuits.
- Provisioning of USLECnet Email, Web hosting Accounts, and USLECnet Dial up Accounts.
- Troubleshoot TCP/IP issues.
- Served as Tier 2 Technical Support for all USLEC D Confidential products.
- Troubleshot Multi-Link Frame Relay circuits
- Provided Technical Support for customer turn-ups.
- Troubleshoot issues on the Juniper M20 router.
- Troubleshoot issues on the Juniper ERX router.
- Troubleshoot issues on the CBX 500 Frame/ATM switch.
- Received hand-on training and instruction on the Broadsoft VOIP platform.
- Troubleshot issues on Cisco, Adtran, and Netopia routers.
Confidential, Charlotte, NC
Equipment Engineer
Responsibilities:
- Maintained and updated accurate central office records including floor plans and Rack layouts.
- Managed the expansions of the 5ESS.
- Managed the expansions of the 1631 Digital Cross Connect.
- Served as system administrator of the 1320 Network Management System of the Alcatel 1630/1631 Digital Cross Connect.
- Tracked the Capacity of the 5ESS, 1630 and 1631.
- Performed detailed site surveys of USLEC Central offices.
Confidential, Raleigh, NC
Associate Engineer
Responsibilities:
- Designed facilities for xDSL over varying mediums including copper and fiber Optic cable to commercial and residential customers.
- Communicated with various internal departments, field forces and vendors to monitor and adjust project flow.
- Performed detailed circuit design of local loop facilities for DS1 & DS3.
