Junior Network Engineer Resume Hollywood, MD - Hire IT People

SUMMARY:

A highly experienced and motivated Systems Engineer with comprehensive technical skills and superior communication skills, looking to obtain a full time position that will allow me to utilize my diverse skill set and experience.

PROFESSIONAL EXPERIENCE:

Confidential, Hollywood, MD

Junior Network Engineer

Acting as technical escalation point within the Network Team for port issues.
Help support network infrastructure for government agency.
Monitor and escalate issues on a daily basis.
Monitor Solarwind Alerts for issue (i.e High Bandwidth utilization, Node reboot, APC issue)
Responding to trouble tickets and enquires in a professional and timely manner.
Installing and improving network equipment when necessary.
Patch and configure network ports for Network access, VoIP phones, Printers, VTC equipment, and Polycom conference phones.
Liaison for 3rd party contractor for projects.
Junior Forescout Network Security engineer,
Monitoring the CounterAct security device for network access, Bandwidth Capacity, Whitelisting devices, Monitoring traffic on the network
Add laptops and Mac’s to the network through MAC Authentication Bypass
Oncoming projects (building moves, office relocation)
Wireshark to track network activity, spot malicious and suspicious network behavior

Confidential, Herndon, VA

Junior Network Engineer

Confidential, Washington, D.C.

Junior System Engineer

Help setup network infrastructures in government facility in United States.
Help coordinate DVC(digital video conferences) within offices and foreign delegates
Create and Image hard drives for new and existing employees
Troubleshoot/repair hardware issues for users in a fast paced environment.
Repair and configure customer’s Outlook profile
Provide technical support to government clients and contractors on a daily basis
Opening and closing service tickets on a daily basis
Research network - level problems on the live network using network management tools
Resolves support request by making correction or restoration to the network(e.g. router or switch) or the system
Meeting weekly with peer and supervisors to discuss issues within bureau and ideas to strengthen our efforts to support our users
Setup iPads and laptops for users who were going on official travel or high profile meetings
Configure desktop/laptops to Department specifications for use on the network
Help with configuration and setup of GO accounts for Core or Situational Telework users domestic and abroad
Help with planning and deployment of applications of software, operating systems
Help with development of SOP’s for related work issues and procedures
Managed Window’s 7 OS upgrade for the bureau

Confidential, Washington, D.C

Administrative Assistant/Junior System Engineer

Filing and Processing paperwork for supervisor
Running and attending Daily staff meeting to report and inform Government leads on daily task and projects.
Running and working on special projects
Troubleshoot /Hardware issues for customers
Add new users to proper Distribution List in Active Directory
Troubleshoot and resolve Remedy tickets daily
Account Lockout reset for users
Create and Image hard drives for new and existing employees.
Key part of Bureau’s Asset Management team, barcoding and documenting items