PROFILE:

Strong business development professional; Experienced Windows and VMware System Administrator with some Linux experience; Skilled Pharma Good Management and Documentation Practices Technical Writer (GDP, GMP, GxP); IBM, Dell, Confidential and SAN hardware installation and administration engineer.

TECHNICAL SKILLS:

Hardware: Proliant DL585, DL380 G4/G6, DL360 G4/G6, DL580, BL460c G1 - G8, BL20 -BL35p, Confidential C7000 enclosures generation 1 and 2, Dell R310 PowerEdge servers, Confidential XSeries Servers, Compaq Proliant ML370, ML530, DL360, 1800R, 5000, 4500 and 3000 File Servers and Drive Arrays, Dell PowerEdge 4400 and 6250 File Servers, WYSE, Confidential and Neoware Thin-Client and Embedded XP Devices, Cisco routers and switches, RS4 and RS8 router (installation and network access config only), Brocade Fiber Switches/Routers.

Software: Microsoft Windows Server 2016, 2012R2, 2008, 2003 and 2000 Server, Microsoft Windows 10, 8, 7, Vista, XP SP2 and SP1, Microsoft Windows Server NT 4.0, NT 3.5 and NT 4.0 Workstations, Linux Redhat versions 3.x-6.4, CentOS versions 3.x-7.1, Confidential Tivoli Storage Manager Clients and Server (Linux and Windows versions), Novell Netware versions 3.X-6.4, Citrix (Metaframe 4.0, XP and Web Clients 9.2-10), VMWare VirtualCenter versions 2.9-5.1, VMWare VCLI, Apache/Tomcat, IIS 4-7, Confidential Smartstart, ePO (Orchestrator), McAfee (MacAfee)/ Symantec/ Veritas, Qlogic fiber card software. Installed and maintained DNS, WINS, NAS equipment, SAN storage of multiple vendors (Hitachi, LSI, Confidential ) supported Microsoft SMS and SCCM (1 and 2), Symantec Ghost, WDS Imaging and Deployment, WSUS management, ssh and shell, Powershell (v 2 - 5) scripting, with CRON (and CRONtab) jobs, and kickstarter (Linux), CHEF pushes, and Cisco IOS, Continuing Trade Online

WORK EXPERIENCE:

Confidential, Nazareth, PA

Systems Engineer

Responsibilities:

• Finishing up Confidential Windows 10 roll - out and hardware refresh of purchased cement plant in Nazareth, PA for an acquisition by Confidential, Confidential German corporation.
• Replaced Confidential systems with Confidential hardware, swapping HDDs, replacing laptops, copying user data with Visual Basic (VB) ROBOCOPY/Powershell script using SATA-to-USB connections to harddrives we removed from the systems (various 500GB PC harddrives, laptop Western Digital harddrives and Kingston SDD 300 GB SATA drives).
• Troubleshooting SCCM pushed changes from remote site Heidelberg, Germany, and Lewisville, Texas, data center servers from local Nazareth, PA site, with mapped drive synchronizations from Texas SCCM servers.
• Troubleshooting building fiber connection issues, and PI data latency to local servers and the German and Texas data center sites.
• Administered VMWare 4.1 VCenters daily in Brussels Belgium, Taiwan, R.O.C., and New Hampshire, USA, all remotely from Peapack, NJ; Provisioned and administered hosts and guests as needed for each DECOMM project
• Decommissioned multiple WINTEL systems to VMWare
• Provided knowledge of interoperability between .NET(DOTNET), IIS, JAVA and COM+ enabled applications, databases and proprietary client software, to adjust imaged production systems to function in Confidential secured, isolated VMware 4.1 network environment, for apps that used to operate in Confidential fully functional Microsoft Active Directory global 2008 forest (WAN).
• Installed and configured enterprise level software (For .NET, Linux, HPUX and sundry proprietary applications)
• Installed databases on vmware guests to hand off to DBA (Oracle, SQL)
• Set up VMware guests required to facilitate the archiving, viewing and presenting of GMP (GxP) data (For DOTNET, Linux, HPUX and sundry proprietary applications) with VMware 2.5, 4.1 and 5.0
• Performed ticketed verification, migration/integration and retrieval of GMP (GxP) and non-GMP data (SRI and Change Control tickets)
• Conducted time-sensitive troubleshooting of operating system and application interoperability issues (McAfee, Windows Services, Application Services/Daemons, .NET issues with functional components, IIS 4-7 website functionality, etc...)
• Utilized Confidential variety of application tools to migrate both physical and virtual offshore systems to virtual environments - P2V and V2V (Platespin, Vconverter, VMWare PowerCLI, PowerShell)
• Performed and completed sophisticated (stored procedure) database queries (both SQL and Oracle) developed by and with the departmental DBAs and tweaked as necessary for ticketed data retrieval completion
• Followed Standard Operation Procedures (SOP) - Complied with all Federal Pharma GxP (Good Documentation) Practices
• Successfully trained and certified in over 47 GMP and GDP (GxP) Pharma courseware
• Executed technical verification test scripts utilizing Confidential ALM-QC
• As the DECOMM department technical writer, developed and authored multiple procedural technical protocols and test scripts (SOPs, Controlled Documents, Confidential ALM-QC Test Runs)
• Developed and authored multiple technical summary activity reports (using Microsoft OneNote and Microsoft SharePoint) for weekly departmental meetings

Confidential, Sharon, PA

Server Engineer

Responsibilities:

• On site as an Active Directory workstation object and printer container group support engineer for the client in their ongoing integration and corporate consolidation of newly acquired hospitals to the CHS corporate network.
• Imaged systems off-line to the corporate Windows 7 Enterprise standard (32 bit) OS, and hardware, and applied CHS application standards
• Supported Cerner printer validation, and assisted with the Confidential M602 and M604 printer and hospital workstation refresh project

Confidential, Beverly, MA

Windows Server Engineer

Responsibilities:

• Deployment, and troubleshooting, of the DPS specialized client software on their newly installed 2012R2 Windows virtual (VMware 5.1 hosted) Servers migrated from physical (WinTel) Confidential hardware to the client’s remote VMWare 5.1 hosted server environment in Kansas City, Kansas.

Confidential, Voorhees, NJ

Windows System Admin and Infrastructure specialist

Responsibilities:

• Also built 4 remote site read only Microsoft 2012 Active Directory Domain Controllers (RODC) on Confidential MicroServer hardware utilizing Microsoft ImageX.
• Racked, installed OSs, and added servers to the new AD Domain, after teaming the Broadcom Confidential for SCADA LAN interaction on the IP scope of the newly built 2012 AD network.
• Moved new systems and installed in the offsite Backup Command Center in Macungie/Emmaus, PA data center racks with my own equipment/tools (drills, etc).
• Developed, deployed tested, cut-over and implemented Microsoft ImageX disaster recovery solution on bootable WinPE 5.1 imaged USB 3.0 with injected ImageX executable files and Confidential hardware drivers.
• Created (architect) and tested Confidential Disaster Recovery solution for the spare MicroServer GEN8 2012R2 Read Only Domain Controllers with my developed Disaster Recovery (DR) solution, after running the "generalized", "Out-of-the-box" (OOBE) SysPrep of the 2012 R2 Domain Controller operating system, and Confidential Recovery partitions. I then successfully tested the restore functionality of the imaged partitions to the Confidential MicroServer GEN8 hardware as part of the Disaster Recovery solution.

Confidential, PA

Systems Admin (AiX/RHEL/SuSE/Windows)/ Infrastructure Engineer

Responsibilities:

• LAN administration and Operating systems engineer as Confidential Windows/Linux systems admin, Infrastructure engineer, and Level 2-3 networking support LAN Admin managing Puppet imaged, CHEF managed Linux RedHat 5.3-6.4, SuSE (SLES 9.x-12) servers (supporting all systems management integration with centralized kickstart, PUPPET images, and CHEF scripts, to cutover new applications), on Confidential D20-D30, hardware for Confidential R&D Scientists (Only two of us supported the R&D department Confidential West Point). Managed some Windows 2008 servers (both physical and on VMWare 4 Vcenters and hosts in many remote locations
• High Availability operations data centers. Identified issues, provided root cause analysis and resolutions, and escalated to senior staff in Rahway as needed (like PAM config issues, CHEF pushed change failures, CIFS security errors, Confidential failures, and AD access resolution problems with UNIX profile duplication authentication, etc...).
• Provided daily support of the Confidential Scientists with their individualized applications (deployed MathLab updates, etc…).
• Installed, deployed and supported the High Availability (HA) Linux clusters running on the Confidential C7000 enclosed BL460c GEN8 blades (full and half height) I personally unboxed, racked, cabled and installed the OS’s on.
• Maintained web enabled applications/cluster front ends (IIS 6 and 7) on older Windows servers, managed local application support and cluster management.
• Retired older Confidential cluster technology ( Confidential hardware in 40 node clusters) after consolidating system operations automation.
• Supported Confidential SAN vendor in installing and troubleshooting Confidential trays, heads and performed the 1tb to 3 tb transition on all three racks of rays. Continued the Data Center asset recovery and systems management integration (reducing the data center footprint 1/3) while providing networking support, consisting of network router (RX4 and RX8) and switch troubleshooting, moves and installations (providing access and replacing parts for the offsite Level 4 networking support- mainly Pratap Singh): fiber/ethernet routers, switches and various other Cisco and Confidential switches in the racked server environment.
• Performed some DBA SQL support as Confidential system admin.
• Fully trained in Microsoft Sharepoint by Confidential to manage the departmental Sharepoint documentation site

Confidential, Raymond, Ohio

Blade Administrator /Technical Writer

Responsibilities:

• Engaged on Confidential managed services contract for Confidential as an Information Services Development team member responsible for monitoring and maintaining systems the management integration and (re) imaging of the 700+ Confidential Blades (high and low density models).
• Developed, vetted, updated and documented, as the technical writer, the business processes for the Confidential 460c Blade (c7000 enclosures) admin position requirements for Confidential management to facilitate hand-off to Confidential local hire. Also performed as Confidential Tier 3 escalation systems engineer for the client CAD Help Desk (root cause, resolution, change management, updating).
• Provided IIS server support as needed for web enabled (IIS 6 and 7, .NET, DOTNET) applications (stopping/starting services, adjusting security, etc...).
• Provided Altiris package management (APM) support (utilized for system operations automation), utilizing SMS/SCCM package pushes as client designated, and performed SQL client/server database admin support as Confidential senior systems engineer.
• Maintained hardware for the data center and the client side systems for C. Confidential engineering as an infrastructure engineer.

Confidential, Parsippany, NJ

Senior Infrastructure and Systems Engineer

Responsibilities:

• Performed server imaging, virtualization and systems management integration, both locally and remotely (globally in multiple locations
• Utilized ISO/Smartstart imaging of Wintel server resources, and package management, for system operations automation, Ghost and ISO boot imaging, PXE DHCP installations, passive ftp pushed thin client scripted hosting, tftp WYSE DFS Scripts, and VMWare builds of all Windows OS (both workstations and servers), Linux and Citrix farms, systems and pushed desktop images (with printers) and hundreds of Cisoc VOIP Wintel Confidential servers. Provided root-cause analysis, troubleshooting and resolution remediation as needed with disaster recovery remedies. Utilized SMS 1 and 2 / SCCM (version 1) package pushes, when client designated, and PSTOOLS/WMIC scripts (instead of Powershell scripting due to the additional requirements Powershell had for support Confidential that time). (NO P2V -all cloned or clean builds to prevent inheriting issues). VB scripting from senior developers was tweaked by me for system admin use.
• Responded to on-call and on-site escalations as one of the senior systems engineers (and Level 2+ networking support) for x86/x64 Microsoft (Windows 2008/2003/2000/ NT), Linux (CentOS 4-5.x),VMWare (2x-4x), ESX (5.x), Exchange (2003), OCS (2007 R2), McAfee/ePo (4.x), zOlder Citrix MetaFrame systems and client production Presentation servers. Provided presentation server and multiple web client versions of the Citrix client support for the clientele of Confidential .com, and subsidiaries, with Barracuda Anti-Spam server systems engineering, operating unassisted whenever possible.
• Performed forest (wide area network) and domain (local area network) administration duties from daily escalated service desk (SDE) MAGIC help desk tickets
• Maintained ISA server web filtering (IIS, .NET) for secured web searches from thin client users call centers, and provided developer support (like restarts, security resolution, reinstalls, patches, etc) for internal web servers (IIS 6 and 7, .NET 1-4). Also supported internal private cloud web enabled .NET (DOTNET) applications utilizing IIS 5-7.
• Worked both independently and for team technology projects to ensure the varied out-sourced corporate call center remote WYSE and Neoware (WinTerm) thin-clients, terminal servers (rds 5 AND 6), VMware (2X-4.X) nodes and Citrix farms were maintained and functioning Confidential peak performance (99.999 percent uptime) for the corporate clientele (of more than 5000 thin clients). Thin clients were embedded XP OS hardware with varying sizes (I personally vetted the thin client hardware on Confidential personal R&D project I managed, to determine right hardware applications, resources, and build implementations, for the 500 plus seat Confidential call center roll-outs globally)
• Performed internal infrastructure engineer project support working closely with the .Net (DOTNET) developers in their Cloud applications development of unique Confidential software for existing clients and potential sales
• Worked closely with SQL Database administrators installing SQL server and client software and hardware (ask for Nadaraj Gadiraju )
• Moved, installed, racked, maintained and integrated hundreds of Microsoft (Windows), VMWare (ESX), Linux (CentOS) operating systems in multiple data center expansion/ data migration/ systems management integration projects physically and virtually
• Participated in rotating engineering team member global 24x7, 365 support of urgent after-hours ticketing
• Maintained McAfee / ePo (ePolicy Orchestrator) anti-virus globally as Senior Anti-Virus Security Engineer for systems operations automation, and supported the Barracuda Anti-Spam appliance profiles, rules and recovery for internal security audits and filtering of Confidential email traffic. Had personal exclusive rights from the IT SVP to maintain Confidential virus free environment
• Maintained WAN forest and domain LAN Microsoft Active Directory user and computer objects, infrastructure and resources, Microsoft Exchange 2003 mailboxes, Blackberry (BES) Server and smartphones, and the OCS (Office Communication Server 2007 R2) client/server communications (Lync)
• Maintained the Disaster Recovery physical streamlined server images as Confidential member of the IT engineering team
• Provided networking hands-on support for senior networking engineering offsite access and troubleshooting to the data center as the infrastructure engineer

Confidential, Saddle Brook, NJ

Senior Systems engineer

Responsibilities:

• Conducted COLO IP change from external global IP configuration to more secure internal scopes
• Conducted IT engineering support for multiple software upgrades of client Ajility and Peoplesoft applications. Provided internal Track-IT© Help Desk Server/IT/Network support for remote and internal HQ branch support of 7000 users of Exchange, Peoplesoft and their proprietary Ajility application
• Provided off-hours support for Confidential /Legato SAN implementation during client data migration from the Confidential & Confidential hosted SAN to the client Confidential sx300 SAN in-house
• Provided 24x7 on-call senior engineer support to the server operations team and participated in multiple project planning and coordination meetings for internal