PROFESSIONAL SUMMARY:

Motivated IT professional with 10 years of experience, in Information Technology Services supporting Security initiatives for Government and Private Sector.

TECHNICAL EXPERTISE:

Operating Systems: OS installation, configuration and upgrade, Active Directory, Blackberry Enterprise Server, Windows 2000 Professional/Server 2000/03, Windows XP Professional, Windows 7 Professional, Windows 8, Windows 10, Windows NT 4.0 Server, NT Workstation 4.0, Windows 9x, Windows 3.x, MAC OS 9.2, MAC OS X

Software: Software installation and configuration for MS Office Suite 95/2016 (Word, Excel, PowerPoint, Access and Outlook), O365, Microsoft Project. Microsoft Visio, CSAM, EMASS, Nessus(Scan Ports), Burp Suite (Scans Web Applications) Lotus Notes, Same Time, Infoblox, NetMeeting, DELL KACE 1000 Ghost Imaging software. Symantec Backup Exec for Windows Servers, VDI Migration, Windows 10 Migration, Cisco Any Connect, Pulse Secure, GovLan, WebEx Productivity tool, RADMIN v2.1 McAfee and SecDoc(Encryption software) Remedy, McAfee and Peregrine (Ticketing application), Microsoft Management Console, Microsoft SMS 2.0 (Systems Management Software) McAfee Antivirus software and Symantec Antivirus software Adobe products for PC’s and Mac’s

Hardware: Dell Laptops, Tablets and Desktops, Microsoft Surface Tablets, Lenovo Laptops, Confidential ThinkPad’s, Toshiba Laptops, PDAs, MAC Book Pro iPad, iPhones and Blackberry’s. Installed HP local Printers and Scanners. Troubleshooting physical network connectivity issues (RJ - 45 network drops, patch panels) to Cisco Switches and Routers in Network Closets. ISDN networking for Video Conferencing equipment (Picture Tel) and Projectors

PROFESSIONAL HISTORY:

IT Security analyst

Confidential, Washington, DC

Responsibilities:

• Perform Security Assessments on assigned systems using the Risk Management Framework (RMF) guidelines.
• Collaborate with team members and System Owners/ Technical Managers to schedule and conduct Assessment meeting.
• Meet with clients to discuss Findings and processes of remediation.
• Review Technical security controls and provide implementation responses to meet requirements
• Conduct IT risk assessment to identify system threats, vulnerabilities and risk, and generate reports.
• Maintain, review and update Information Security System documentations, including System Security Plan (SSP), Plan of Action & Milestone (POA&M), Risk Assessment (RA), policies and procedures, security control baselines in accordance with Confidential guideline and security practices.
• Apply appropriate Information Security control for Federal Information System based on Confidential rev1, SP, FIPS 199, FIPS 200, and Confidential SP A R4 Assess security controls and develop Security Assessment Report (SAR) Support Assessment & Authorization activities (Categorize, Selection, Implement, Assessment, Authorize, Monitor) according to the A&A project plan.
• Review Authorization documentation for completeness and accuracy for compliance.
• Facilitate Security Control Assessment ( Confidential ) and monitor activities.
• Examine, interview, and test procedures in accordance with Confidential SP A Revision 4.
• Ensure Cyber Security policies are adhered to and that required Security Controls are implemented.
• Validate Information System Security plans to ensure Confidential control requirements are met.
• Assist team members with proper artifact collection and detail to client’s examples of artifacts that will satisfy assessment requirements.
• Review security logs to ensure compliance with policies and procedures and identifies potential anomalies.
• Update and review A&A Packages to include Core Docs, Policy & Procedures, Operations and Maintenance Artifacts, SSP, SAR, FIPS 200, FIPS 199, and POA&M.
• Collect Operation and Maintenance artifacts on an ongoing basis so that Security Control Assessment ( Confidential ) is seamless.
• Upload supporting documentations into the SharePoint, and CSAM
• Manage vulnerabilities with the aid of Nessus vulnerability Scanners to detect potential risks on a single or multiple assets across the enterprise network.

Information assurance Lead, Arlington, VA

Confidential

Responsibilities:

• Ensure proper system categorization using Confidential and FIPS 199; implement appropriate security controls for Information System based on Confidential rev 4 and FIPS 200.
• Conduct Security Assessment interviews to determine the Security posture of the Information System
• Apply appropriate Information Security Control for Information system based on Confidential Rev 1.
• Facilitate Security Control Assessment ( Confidential ) and monitor activities.
• Reviewing, maintaining, and ensuring all Assessment and Authorization (A&A) documentation is included in the System Security package.
• Perform Information Security risk assessments and assist with the internal auditing of Information Security processes. Assessed Threats, Risks, and Vulnerabilities from emerging security issues and also identified mitigation requirements.
• Work with System Owners to develop, test, and train on Contingency Plans and Incident Response plans.
• Tests, assess, and document security control effectiveness. Collect evidence, interview personnel, and examine records to evaluate effectiveness of controls.
• Review and update remediation on Plan of Action and Milestones (POA&Ms), in organization’s CSAM Work with system administrators to resolve POA&Ms, gathering artifacts and creating mitigation memos, residual risk memos and corrective action plans to assist in the closure of the POA&M.

Senior desktop support analyst, Rosslyn, VA

Confidential

Responsibilities:

• Provided technical support to approximately 400 employees housed within the Confidential division, including the division’s Director, Deputy Director, and Assistant Secretary
• Troubleshot various hardware impediments, including improving slow operating systems, identifying hard drive abnormalities, and correcting network card predicaments
• Diagnosed and resolved remote issues via network streaming; executed solutions based on standard operating procedures and established SLAs
• Installed authorized applications based on users’ permitted accesses; Utilized PowerQuest imaging software for seamless d Confidential transfers between devices
• Oversaw hardware and software inventory

Senior desktop support engineer, Fairfax, VA

Confidential

Responsibilities:

• Remotely supported approximately 5,000 home base users across North America; provided on - site troubleshooting methods to diagnose network connectivity issues with Cisco switches and routers
• Resolved routine issues with Lotus Notes and VPN connectivity; employed Microsoft NetMeeting to accomplish day-to-day assignments
• Utilized Symantec Ghost to build Dell Desktops and laptop hardware replacements; installed various authorized applications (e.g. MS Office, Cisco VPN, Citrix, McAfee, etc.) to workstations as needed

Lead tech analyst, Washington, DC

Confidential

Responsibilities:

• Serviced approximately 1,000 clients, providing Windows XP and NT 4.0 Workstation support
• Used D Confidential Recovery Server (to retrieve essential and unsaved d Confidential from failed hard disks
• Teamed with Network Infrastructure Engineers to rectify various issues within a Mixed W2K and Novell Netware Environment

Desktop support analyst, New York, NY

Confidential

Responsibilities:

• Served as Lead technician; executed and provided guidance regarding internal processes to all new IT hires
• Directly supported the brand’s chairman and Executive Committee through major operating system and software upgrades