SUMMARY:

• Confidential is a seasoned Senior Infrastructure Engineer and Architect serving as both leadership and as a subject matter expert on many large teams managing, designing, and supporting all versions of Microsoft Exchange and Office 365 Hybrid.
• He provided run and maintain support of Microsoft Exchange Server and Active Directory infrastructures.
• Applying his expertise across numerous projects, he has extensive experience in application testing and deployment planning prior to release to production.
• Leveraged across several government contracts, he managed a diverse team of engineers and projects specializing in Microsoft Exchange messaging services.
• He performed numerous successful Microsoft Exchange/Office 365 migrations by providing cradle to grave solution support including design, architecture, hardware recommendations, implementation, administration, and decommission of the legacy infrastructure. In addition to possessing almost 20 years of experience with all versions of Microsoft Exchange, he has expertise in Microsoft Windows Server, Enterprise Vault email archiving, and various Secure Email Gateways, coupled with design and migration experience, as well as administration.
• Confidential ’s leadership experience and information technology acumen is augmented by his ability to guide and train junior staff and colleagues in order to provide the client and end - user with efficient systems solutions to achieve mission critical goals and objectives.
• He is recognized by his colleagues and clients as an expert in his field and a valuable asset to his team and clients.
• As a result, he earned many commendations recognition for his achievements by several government agencies.

TECHNICAL PROFICIENCY:

• Microsoft Exchange Server
• Microsoft Office 365 Hybrid
• Microsoft Exchange Powershell
• Microsoft Active Directory
• Microsoft Windows Server
• Active Directory Federation Services
• Symantec Enterprise Vault Archiving
• Secure Email Gateways (IronPort, etc.)
• Load Balancing Solutions for Exchange
• Microsoft Exchange Calculator
• Microsoft Office Suite

EXPERIENCE DETAIL:

Confidential

Infrastructure Architect, Operations Information Technology

Responsibilities:

• Designed an Exchange 2016 messaging system for approximately 10,000 mailboxes.
• Documented design elements, considerations, build process, risk management, and integration of all 3rd party applications that interoperated with the Microsoft Exchange email system.
• Built an Exchange 2016 functional test lab in the current Exchange 2010 test lab, to include 3rd party applications to validate build process, coexistence, functionality, and mailbox migration prior to production implementation.
• Repaired complex Active Directory issues in the test lab that interfered with coexistence with Exchange 2010 and Exchange 2016. Documented all issues to ensure no production spill over.
• Worked with key stakeholders from different groups to ensure that deployment of hardware resources and 3rd party application owners in production met the requirements needed for a smooth email migration and fully functional messaging environment.
• Deployed Exchange 2016 server prerequisites, including preparing Active Directory for Exchange 2016, as well as primary deployment and configuration of Exchange 2016 in production prior to cut over to Exchange 2016 messaging services mostly by using automated Powershell scripts.
• Developed mailbox and public folder migration strategies, to include pilot testing of users from select business units. Performed migration of user mailboxes and public folders.
• Worked with Operations groups to provide training on Exchange 2016 run and maintain support, and stabilization of the Exchange 2016 messaging environment prior to hand off to production.
• Worked with the operations group to decommission the legacy Exchange 2010 environment.

Confidential, Reston, VA

Senior Systems Engineer

Responsibilities:

• Responsible for running and maintaining Microsoft Exchange 2013 email infrastructure containing approximately 1,200 mailboxes.
• Planned and implemented the environment configuration and migration for moving the agency towards email archiving with Enterprise Vault. The migration provided a 42% space reduction on Exchange databases by compressing, and providing single-instance storage to emails.
• Responsible for the daily run and maintain operations of not only the Microsoft Exchange 2013 environment, but of all Windows 2008 R2/2012 servers, including but not limited to Active Directory, Veritas Enterprise Vault, SQL 2008/2012, to include monthly patching using Microsoft WSUS.
• Successfully implemented automated PowerShell scripts that allow more robust monitoring of the Exchange environment on a daily basis. Also wrote PowerShell scripts as needed to perform administrative actions for Microsoft Exchange and Active Directory user accounts.
• Streamlined the Exchange and Enterprise Vault high availability and disaster recovery process by enhancing the health checks performed by the load balancers to ensure that Exchange and Vault traffic were being passed to the least utilized servers, as well as block traffic to any servers that are not in a healthy state.
• Worked with Microsoft Premier Support to run a Microsoft Exchange Risk Assessment Program (ExRAP) to ensure the Exchange Environment is performing as optimally as possible, and in accordance with Microsoft’s best practices.
• Created Virtual Machines/Virtual Machine templates using VMWare VSphere version 6.
• Assisted in the testing/approval, and deadline deployment of monthly patches for the entire Microsoft Windows Server environment using the Windows Server Update Services (WSUS) feature.
• Configured file/SQL Database replication from the production data center to the disaster recovery data center by utilizing the Arcserve Replication and High Availability software suite. Also included in this replication was configuring the assured recovery testing, which tested the replicated data on a daily basis to ensure the replication data was usable.
• Performed file restorations as needed to recover data that users accidentally deleted or modified by using the NetBackup Client to restore the data to either its original location or an alternate location.
• Created custom powershell scripts that provided daily reports on the status of the entire Microsoft Exchange Environment, to include status of all databases, database sizes, disk utilization, Confidential replication status, among other settings. Also created custom powershell scripts to perform routine tasks.

Confidential, Herndon, VA

Senior Infrastructure Engineer

Responsibilities:

• Responsible for running and maintaining an Exchange 2010/Office 365 Hybrid email solution containing approximately 31,000 mailboxes.
• Assisted in troubleshooting and fixing complex performance issues with Active Directory 2008 and Exchange 2010 to improve end user experience.
• Performed testing and implementation plans for Windows Server 2008 hardening to enhance the security posture of the network, using Confidential Security Technical Implementation Guidelines.
• Evaluated, configured, tested, and provided implementation plans for Cyber-Ark Privileged Identity Management Suite, to control passwords for service accounts, and engineer’s administrative accounts.
• Successfully rebuilt the Active Directory Federation Services environment to provide directory synchronization of the internal Active Directory to the Office 365 cloud after a catastrophic failure.
• Assisted in configuring the Office 365/Exchange 2010 Hybrid solution in the Booz Allen test environment to ensure the testing environment more closely matched production. This will allow future Active Directory/Exchange 2010 changes to be more accurately tested prior to implementation in production, which will ensure maximum uptime for the firm’s staff.
• Performed wiping of Classified data spills from the email systems as required, as well as work with the Cyber Incident Response Team to provide any data required for security breaches or malicious attacks on the email or Active Directory systems.

Confidential, Fairfax, VA

Leveraged Messaging Services Team Manager

Responsibilities:

• Responsible for the management of an eight member team to provide run and maintain support for various levels of Exchange email systems (2003, 2007 & 2010) to meet all required SLA’s.
• Assist the Business Development teams in providing Subject Matter Expertise for new business for Confidential in all aspects of Exchange 2010 migration support and designs.
• Technical lead for implementing an Exchange 2010 design/installation to facilitate the American Red Cross migration to the Office 365 cloud.
• Assisted in the Exchange 2010 architecture, design, and migration strategy for the following government agencies:
• Responsible for providing monthly metrics reporting to Confidential management across all contracts.
• Engaged other Lines of Service managers to assist in ensuring Exchange related work was performed (Networking teams, Firewall Teams, Security Teams, etc.)

Confidential, Fairfax, VA

Senior Systems Engineer

Responsibilities:

• Responsible for planning, testing and implementation of a system wide upgrade from Exchange 2007 to Exchange 2010.
• Migrated Active Directory environment to Windows Server 2008 and implemented a full upgrade with DR solution to Exchange 2007.
• Technical lead on building and migrating Blackberry Enterprise Server environment
• Migrated Symantec Enterprise Vault from version 8 to version 10 to support Exchange 2010.
• Responsible for administration of Exchange 2007/2010, Blackberry Enterprise Server, Symantec Enterprise Vault, and Cisco IronPort anti-spam appliances.
• Responsible for ensuring proper security hardening is performed in accordance with Confidential regulations and provide auditing expertise to Confidential security scans.
• Responsible for administration of over 160 Exchange 2003 servers geographically dispersed across the US, housing over 70,000 users.
• Assisted in troubleshooting mail flow and connectivity between Headquarters Data Centers and remote Chapter/BIO sites.
• Responsible for monitoring and troubleshooting 7 Blackberry Enterprise Servers supporting over 2000 Blackberry end users.
• Implementation of IronPort Spam Firewall to replace the existing firewall.
• Assisted VMware Engineers to virtualize most of the Exchange 2003 environment.