SUMMARY

• Department of Defense Active Top Secret/SCI/CI Poly clearance.
• Goal - driven professional with over 15 years of experience in the Cyber/Intel Information Technology field.

PROFESSIONAL EXPERIENCE

Confidential

Shift Lead

• Account creation of personnel to access DOD network -Patch management for DOD systems for Windows Server 2008R2/2012R2, Windows 7/10 Network.
• Experienced in troubleshooting LAN/WAN connectivity issues (physical to application layer), installing network cabling and components, using cable testing devices, and troubleshooting LAN/WAN devices (e.g., network adapters, switches, routers, and modems). - Skillful in the installation of IT systems (various Windows hardware/software systems), Microsoft Windows operating systems, Microsoft Office (Word, Power Point, etc.), and Symantec Anti-Virus Corporate Edition
• Network Monitoring using Solarwinds and SCCM
• Remedy Experience

Systems Administrator

Confidential

• Account creation of personnel to access DOD network -Patch management for DOD systems for Windows Server 2008R2/2012R2, Windows 7/10 Network.
• Experienced in troubleshooting LAN/WAN connectivity issues (physical to application layer), installing network cabling and components, using cable testing devices, and troubleshooting LAN/WAN devices (e.g., network adapters, switches, routers, and modems). - Skillful in the installation of IT systems (various Windows hardware/software systems), Microsoft Windows operating systems, Microsoft Office (Word, Power Point, etc.), and Symantec Anti-Virus Corporate Edition
• Remedy Experience

Data Analyst

Confidential, Chantilly, Virginia

• Conducting full lifecycle analysis to include requirements, activities and design.
• Develop analysis and reporting capabilities.
• Monitor performance and quality control plans to identify improvements.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and implement data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement opportunities.

Senior Systems Administrator,

Confidential, Chantilly, Virginia

• Maintained the readiness of the local area network (LAN).
• Experienced in troubleshooting LAN/WAN connectivity issues (physical to application layer), installing network cabling and components, using cable testing devices, and troubleshooting LAN/WAN devices (e.g., network adapters, switches, routers, and modems).
• Skillful in the installation of IT systems (various Windows hardware/software systems), Microsoft Windows Server 2008R2/2012R2, Windows 7/10 Network. Microsoft Office (Word, Power Point, etc.), and Symantec Anti-Virus Corporate Edition.
• Configuration, migration, and O&M of Windows applications such as WSUS, Exchange, SharePoint, SCCM, and Lync.
• Configuration and O&M of RHEL OS and Linux based applications.
• Perform maintenance, repair and upgrade hardware and printers; interfacing with support repair techs.
• Research and order hardware/software to meet customer needs.
• Responsible for setup/configuration of network devices.
• Perform routing protocols and routing between networks.
• Provide superior customer service; possess strong communication (verbal and written) and interpersonal skills in a dynamic customer centric environment
• Monitor active instances, backups and recovery using Amazon Cloud.
• Use of ACAS Security Center for System compliance.

Systems Administrator

Confidential, NIOC Maryland

• Maintained the readiness of the local area network (LAN).
• Experienced in troubleshooting LAN/WAN connectivity issues (physical to application layer), installing network cabling and components, using cable testing devices, and troubleshooting LAN/WAN devices (e.g., network adapters, switches, routers, and modems).
• Skillful in the installation of IT-21 systems (various Naval ship hardware/software systems), Microsoft Windows operating systems, Microsoft Office (Word, Power Point, etc.), Symantec Ghost, and Symantec Anti-Virus Corporate Edition.

Communications Officer, Systems Administrator

Confidential

• Maintained the readiness of the local Windows Server 2003R2/2008R2/, Windows XP/7 Network.
• Strong knowledge of network related operating systems, hardware systems, and network applications and devices, including firewall, and switches.
• Created deleted, modified, and repaired email and user accounts and reset passwords.
• Resolved customer problems with remote desktop applications.
• Troubleshoot all Microsoft Office Automation Tools, Microsoft Operating Systems Microsoft Electronic Mail software & any other Automated Information System interfaces with the PC.
• Re-imaged workstations using Ghost Cast to ensure workstations are up to date with all the necessary patches and require updates.
• Troubleshot server, network, computer, and peripheral issues by phone or face-to-face with customers as needed.
• Detects, containment, eradication, recovery, and prevention of computer security incidents n Navy networks world-wide.
• Supervise and train military personnel to provide 24/7 incident handling help desk support to various Navy network environments (e.g., NIPRNET/SIPRNET, GCCS-M, CENTRIXS, and
• ADNS).
• Familiar with Department of Navy (DON) and Department of Defense (DOD) information assurance directives/polices such as DODD 8500.1, DODI 8500.2, DODI 8510.01, CJCSM
• 6510.01A, computer tasking orders (CTOs), and Information Assurance Vulnerability
• Alerts/Bulletins (IAVA/B)
• Strong experience working with Automated Message Handling System (AMHS), Remedy DISA GOLD Disk and applying DISA STIGs
• Strong experience using MacAfee and EPO 4.5 on HBSS. Conducted weekly scans on ship
• Assets for over 7 active Patrol Craft Units
• Managed and updated Symantec Endpoint on all local servers and workstations.
• Experience in using Retina to scan networks for vulnerabilities.
• Perform log analysis on ISA, Firewall, Proxy, and PKI logs.
• Provides support of auditing of networks and other automated information systems.
• Supports data transfer agent (DTA) function to include data uploads and downloads.
• Provides DTA training and network training.
• Responsible for development and review of System Security Plans.
• Provides support to the certification and accreditation team.
• Support Information System Certifications and provide DAA with recommendation for accreditation.
• Provide IT support to SAP governance meetings.
• Ensure the application of information security/information assurance policies, principles and practices in the delivery of systems administrations services
• Manage Active Directory accounts, network rights and access to systems and equipment
• Ensure users receive initial and annual IA awareness training.
• Ensure that all ISs within their area of responsibility are certified, accredited and reaccredited.
• Ensure all information systems (IS) are operated, maintained, and disposed of in accordance with established security policies and practices IAW JAFAN 6/3 and the System Security Plan at the assigned unit.
• Conduct audits of all IS to ensure compliance with established policies and directives.
• Protect and defend information and information systems by ensuring availability, integrity, authentication, confidentiality, and non-repudiation.
• Identify vulnerabilities and provide mitigation strategies for the weaknesses.
• Review and approve proposed changes to system baseline configuration.
• Ensures AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.

Incident Handling Team Lead/ System Administrator

Confidential Cyber Defense Command

• Strong knowledge of network related operating systems, hardware systems, and network applications and devices, including firewall, and switches.
• Created deleted, modified, and repaired email and user accounts and reset passwords.
• Resolved customer problems with remote desktop applications.
• Troubleshoot all Microsoft Office Automation Tools, Microsoft Operating Systems, Microsoft Electronic Mail software, & any other Automated Information System interfaces with the PC.
• Re-imaged workstations using Ghost Cast to ensure workstations are up to date with all the necessary patches and require updates.
• Troubleshot server, network, computer, and peripheral issues by phone or face-to-face with customers as needed.
• Detects, containment, eradication, recovery, and prevention of computer security incidents on Navy networks world-wide.
• Supervise and train military personnel to provide 24/7 incident handling help desk support to various Navy network environments (e.g., NIPRNET/SIPRNET, NMCI, IT-21, ONE-NET, and legacy).
• Familiar with Department of Navy (DON) and Department of Defense (DOD) information assurance directives/polices such as DODD 8500.1, DODI 8500.2, DODI 8510.01, CJCSM 6510.01A, computer tasking orders (CTOs), and Information Assurance Vulnerability Alerts/Bulletins (IAVA/B)
• Strong experience working with Automated Message Handling System (AMHS), Remedy, DISA GOLD Disk and applying DISA STIGs
• Experience in using Retina to scan networks for vulnerabilities.
• Perform log analysis on ISA, Firewall, Proxy, and PKI logs.
• Assisted Fleet Wide on emergency recovery on information systems.
• Provided step by step processing of discovering malicious activities and events on fleet assets
• Message Center Supervisor and Systems Administrator

Message Center Supervisor/ System Administrator

Confidential, Norfolk, VA

• Maintained the readiness of the ship's local area network (LAN).
• Installed IT-21 systems and various Naval ship hardware/software systems Trains users and promote security awareness to ensure system security and to improve network efficiency.
• Upgraded the USS Enterprise computer learning center by repairing and updating workstations enabling over 1,000 Navy personal to obtain a college education while on deployment.
• Experienced in troubleshooting LAN/WAN connectivity issues (physical to application layer), installing network cabling and components, using cable testing devices, and troubleshooting LAN/WAN devices (e.g., network adapters, switches, routers, and modems).
• Skillful in the installation of IT-21 systems (various Naval ship hardware/software systems), Microsoft Windows operating systems, Microsoft Office (Word, Power Point, etc.), Symantec Ghost, and Symantec Anti-Virus Corporate Edition.
• Drafted and delivered naval messages and operations
• In charge of management and inventory of classified materials
• Conducted 4 deployments as one the message supervisor leads.

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