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Network Administrator Resume

3.00/5 (Submit Your Rating)

Wilmington, DE

SUMMARY:

  • To gain valuable work experience and relationships with the ultimate goal of personal and professional advancement.
  • Proficient in various software, programming, and hardware applications including:
  • Active Directory, Exchange, Group Policy, DNS
  • Experience with SCCM configuration and operation
  • Skilled in repair and maintenance of end - user computers and devices
  • Most Microsoft, Android, and Linux OS platforms
  • Dell Routers, Switches, and Network peripherals
  • ProSystem Fx, TValue, and other Accounting software

PROFESSIONAL EXPERIENCE:

Network Administrator

Confidential.Wilmington, DE

  • Responsible for daily company-wide Tier1/Tier2 level IT Support
  • Maintained daily backups and records with Ultrabac / Powervault
  • Researched and implemented new solutions for WiFi and various Tax applications
  • Spearheaded a due-date tracking software migration for the company
  • Ran Security Phishing campaigns, educated users on IT safety practices
  • Regularly interfaced with Active Directory, Exchange, and Group Policy to ensure a fluid user experience

IT Support Specialist

Confidential, Wilmington, DE

  • Provided continual professional end-user support for 100+ employees
  • Employed creative problem solving to increase support efficiency
  • Was responsible for the daily connectivity of end-user devices and printers
  • Maintained the company’s intranet and support articles via Microsoft SharePoint
  • Imaged and updated drivers for various laptop models using SCCM

IT Specialist

Confidential, DE

  • Performed daily maintenance and operation of the IBM AS/400 iSeries Server
  • Imaged and repaired PCs and Migrated Servers for all departments
  • Problem solving skills implemented in emergency networking situations

Technical Support Associate

Confidential, PA

  • Assisted Tech Leads in Networking, PC repair, and VOIP installation
  • Solved common software and end-user issues through troubleshooting
  • Setup of Audio Visual and Educational devices

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