Network Administrator Resume
3.00/5 (Submit Your Rating)
Wilmington, DE
SUMMARY:
- To gain valuable work experience and relationships with the ultimate goal of personal and professional advancement.
- Proficient in various software, programming, and hardware applications including:
- Active Directory, Exchange, Group Policy, DNS
- Experience with SCCM configuration and operation
- Skilled in repair and maintenance of end - user computers and devices
- Most Microsoft, Android, and Linux OS platforms
- Dell Routers, Switches, and Network peripherals
- ProSystem Fx, TValue, and other Accounting software
PROFESSIONAL EXPERIENCE:
Network Administrator
Confidential.Wilmington, DE
- Responsible for daily company-wide Tier1/Tier2 level IT Support
- Maintained daily backups and records with Ultrabac / Powervault
- Researched and implemented new solutions for WiFi and various Tax applications
- Spearheaded a due-date tracking software migration for the company
- Ran Security Phishing campaigns, educated users on IT safety practices
- Regularly interfaced with Active Directory, Exchange, and Group Policy to ensure a fluid user experience
IT Support Specialist
Confidential, Wilmington, DE
- Provided continual professional end-user support for 100+ employees
- Employed creative problem solving to increase support efficiency
- Was responsible for the daily connectivity of end-user devices and printers
- Maintained the company’s intranet and support articles via Microsoft SharePoint
- Imaged and updated drivers for various laptop models using SCCM
IT Specialist
Confidential, DE
- Performed daily maintenance and operation of the IBM AS/400 iSeries Server
- Imaged and repaired PCs and Migrated Servers for all departments
- Problem solving skills implemented in emergency networking situations
Technical Support Associate
Confidential, PA
- Assisted Tech Leads in Networking, PC repair, and VOIP installation
- Solved common software and end-user issues through troubleshooting
- Setup of Audio Visual and Educational devices
