Lead Systems Engineer Resume
SUMMARY:
IT professional with almost 20 years’ experience in executing all phases of virtualization, application delivery and engineering. Varied background covering many facets of technology and infrastructure. Proven ability to determine customer needs, develop requirements, produce recommended solutions, and implement. Superb written, verbal and communication skills. Proven history of developing innovative solutions to complex problems in a cost - effective manner.
SKILLS
OS/Apps: Windows (All Versions), Active Directory; Novell; HP Openview; PeopleSoft, SAP, Cisco IOS; Enterprise Level Virus Protection and Spam Filtering; Arcserve, Backup Exec, VERITAS; Citrix Presentation Server; Microsoft SMS, Operations Server, Microsoft SQL Server, Python, PowerShell
Cloud: Microsoft Azure, AWS
Management: Project Planning and Prioritization; Budgeting and Personnel Management; Helpdesk Management, Disaster Recovery Planning and Testing; Enterprise Telecommunications; Excellent verbal and written communication skills
Networking: WANs; LANs; T3/T1; OCX/DSX; BGP; OSPF; EIGRP; RIP; IRDP; TCP/IP; IPX; Frame Relay; BRI/PRI; ISDN; PPP; Network Management; Routers; Switches; Gateways; CSU/DSU; Hubs; Fiber; Ethernet; SNMP; Sniffers; Dialup Servers; VPNs; Cisco High-End Routers and Switches; Foundry Switches and Switching Routers; Ascend Routers; 3Com; Dell servers, Compaq servers; PC Compatibles (Dell, HP, Compaq, & IBM)
Internet: Firewalls; Remote Access Services; Internet Security; Internet Server installation; Several projects completed implementing and maintaining PIX/ASA, Juniper, Fortinet - Apache, Internet Information Server; DNS; FTP; SMTP, POP3, NFS, SSH
Telecom: Cisco CallManager/Express/Unity, Lucent Definity Switches (Implementation and Management); Mitel IP and TDM
PROFESSIONAL EXPERIENCE:
Confidential
Lead Systems EngineerResponsibilities:
- Several month project deploying VDI Desktops into Azure Tenant
- Leveraged Citrix Federation Authentication Service with SSO Provider Okta.
- Manage Staff of 4 comprising all facets of technology including Checkpoint Firewall, Active Directory, Actifio for Backup / Restore, Skype for Business VOIP, Nimble and Pure Storage, Cisco Confidential and VMWare 6.5 Upgrade.
- Deployed initial entry into Public Cloud solution leveraging Wasabi for long term storage solution.
- Designed, deployed and manage Skype for Business VOIP Solution for conferencing, telephony and Call Center.
- Responsible for annual budgeting and direction of IT department
- Completed full data center move and rebuild.
- Redesigned entire WAN adding full redundancy
- Rebuilt Disaster Recovery Plan leveraging Hot Site in Active/Active deployment.
- Responsible for redesign and upgrade of VDI solution leveraging XenApp/XenDesktop 7.15 LTSR Deployment supporting Hosted Shared Desktop for general users and VDI for Developers.
Confidential
Lead Systems EngineerResponsibilities:
- Helped Confidential with existing VDI Deployment and provide assistance with business priorities and stability
- Support and Design BYOC initiative by enhancing XenDesktop solution for entire user population.
- Leading deployment of Citrix Lync Offload Engine
- Provide guidance on XenDesktop 7.6 stability and operational support
Confidential
Lead Systems EngineerResponsibilities:
- Completed full assessment of new Citrix Solution to ensure proper design and scalability
- Assisted with build out of Netscaler GSLB leveraging Access Gateway with Storefront
- Built out of new XenApp 5 Farm to support legacy application
- Worked on migration of newly acquired Hospitals into Lahey Citrix Solution
Confidential
Senior Consultant
Responsibilities:
- Worked with largest Credit Card Processing Company in the world on developing a Virtual Desktop Solution.
- Completed several Active Directory and Exchange 2010 Upgrades
- Performed several XenApp and XenDesktop Health Assessments, Implementations and Designs
- Work with new and existing clients on creating new Scopes of Work and assisting in the Sales process.
- Worked on several VMware quick start projects where I delivered a skewed VMware solution leveraging EMC VNXe storage over iSCSI comprising a minimum of 3 hosts.
- In-Depth platform analysis for major Enterprise client in Marlborough
- Several VDI/Virtualization Designs and Implementations
- Performed two Proof of Concept Bakeoffs between VMware View and Citrix XenDesktop to help customers choose ideal solution.
Confidential
Senior Systems Consultant
Responsibilities:
- Troubleshoot networking issues, assist with company relocation, upgrades and implementations.
- Dedicated engineer to enterprise level clients.
- Update all tickets and projects into time tracking system for direct billing to customer.
- Implemented XenServer stacks with Dell Equalogic Storage at several key client sites.
- Primary In-House Citrix Engineer with focus on new XenApp 6 rollouts and Virtualization implementation
- Specialize in SQL Server tuning for clients without in-house DBA on ERP, CRM and
- Worked on-call rotation for server and end-user issue.
- Exchange 2007 migration for various clients.
- Implemented Virtual Iron Backend Virtualization platform and did P2V for existing systems for major MBTA provider.
- Full conversion from Virtual Iron to XenServer for our client base
- Several PIX/ASA updates and firewall reconfigurations.
- Firewall upgrade / replacements using Fortinet Solutions.
Confidential
Lead Systems Engineer
Responsibilities:
- Work with external clients on technical projects and solutions
- Completed three Exchange 2007 Migrations
- Deployed four-node Citrix Presentation Server farm in conjunction with Citrix Access Gateway deployment.
- GroupWise to Exchange 2007 migration using Quest co-existence tools
- Worked directly with Citrix to implement Citrix XexServer/XenApp for customer’s first entry into Virtualization
Confidential, Miami Beach, Florida
Director Technical Services
Responsibilities:
- Managed Project/Engineered Window 2000/Exchange 5.5 to Windows 2003/Exchange 2003
- Helped implement EMC SAN for all mission-critical. Managed LUN creation, Drive Partitioning and cutover.
- Designed and implemented new PeopleSoft 8 architecture using Windows 2003/SQL 2000 Clustering, High-Availability Application/Batch Servers & 2003 Clustering of IIS.
- Implementation, Management and Upgrades of Cisco AVVID solution to integrate Global VoIP Solution.
- Led Disaster Recovery Project spanning all systems throughout business.
- Project Lead for Confidential Security Initiative including testing and creation of policy/procedure for external/DMZ security, internal Windows NT/2000 Security and extranet security.
- Coordinate IT Move and LAN/WAN design for new Confidential office in Miami Beach.
- Successfully reduced telecommunications overhead by centralizing billing, adding new services, by leveraging all voice and data traffic to save close to $500,000 a year.
- Co-Managed implementation project of new Help Desk System process and software system.
