Backbone Implementation Engineer Resume
SUMMARY:
Seeking a challenging job in Data Communication field involving my technical, analytical and interpersonal skills
Technical Skills:
Cisco Routers: Cisco 17xx, 18xx, 26xx, 28xx, 37xx, 38xx, 72xx, 75xx, GSR12K, CRS, ASR9K
Nexus Switches: Cisco MDS9710, Nexus 7K, Fabric Interconnect 5K, FEX 2K, Nexus 1000v
Switches: Cisco 35xx, 55xx, 65xx, Nexus, MDS 9710, Ciena 5150, Juniper QFX5100, EX4300
Security: PIX515E, ASA 5505/5510, SRX210/240/3xxx/5xxx
Juniper Routers: M320, T640, MX480, MX960, PTX 5K/10K
IP Routing Protocols: EIGRP, OSPF, BGP, MPLS - LDP
WAN Protocols: HDLC, PPP, ATM, FRAME-RELAY, Multilink-PPP, BFD
LAN Protocols: Spanning Tree, VLAN, VTP, ISL Trunking, dot1Q
IOS features: ACL, NAT, PAT, CEF, Bridging, tftp
Technologies: MPLS, IP-VPN, QoS
Circuits: Fractional T1, Full T1, nxT1, Fractional T3, T3, OCx, OC-192
Operating Systems: Windows, UNIX, Linux/Ubuntu, VMware, Cisco IOS, CatOS, NX-OS, Junos
Redundant Network features: HSRP, VRRP
Device Management: Out-of- band, in-band, SNMP, TACACS
Tools: Cisco Works, MRTG, Sniffer, Visio, HP-Open view
Test Center: IXIA, Spirent
Virtualization: Openstack, Juniper Contrail, vMX, vSRX, EVE-NG
PROFESSIONAL EXPERIENCE:
Backbone Implementation Engineer
Confidential
Responsibilities:
- Provide escalation for production trials and service deployments on the Confidential National Backbone.
- Develop process and procedures for the support of the network and interaction with other support groups.
- Experience with production changes in a backbone core routing environment.
- Experience with physical technology upgrades (upgrading chassis, line cards, installing optics)
- Deployed latest core provider hardware in complex production environment.
- Provide knowledge transfer of design and function into Implementation and NOC teams.
- Hardware and Software testing and deployment in a multi team environment.
- Work with other groups on the implementation of network related projects and other standardization efforts.
- Write various detailed documents, perform tasks and projects in both a team and solo environment, effective written and verbal communication skills,
Advanced Technical Support
Confidential
Responsibilities:
- Provided advanced technical support and deployment guidance to ensure that implementations are consistent with design specifications.
- Provided support to Global Operations and Enablement teams for the Core Network which included Cisco 7600, Nexus 7k and Juniper M320.
- Provided advanced support for Confidential & Confidential ’s D2IPE Juniper MX960 of network service incidents to diagnose problems and resolve time-critical issues.
- Several MOP’s writing including Upgrade Juniper Routers and Cisco Nexus 7k Switches by verifying them in the lab before handling to the responsible team and provide support during maintenance window.
- Experience with BGP implementation on several Confidential & Confidential D2IPE gateways. Tested and implemented in lab environment before the MW to deploy changes that cause no downtime and impact to the customer.
- Configured OSPF, BGP, LDP, MP-BGP on Juniper MX960 and Cisco CRS-1 in the Core also provide advanced technical support to Confidential & Confidential operations team on BGP, OSPF and firewall configurations.
- Implemented BGP policies to assure a symmetric traffic behavior toward and from other ISPs.
- Created Vlans, port channels, and Port security for Juniper EX4300, QFX 5100 and Cisco Nexus Switches 7k.
- Worked with several Confidential & Confidential teams to Analyzing network and device configurations while testing product features and functionality in a lab to ensure the changes will deploy properly in production without any issues and downtime.
- Experience in writing and updating technical troubleshooting procedures GMOP and SMOP and tested them in the lab for deployment Confidential the same time evaluating technical specifications for interoperability
Juniper Resident Engineer
Confidential
Responsibilities:
- Worked in lab environment and provided on-site support to Confidential . Engineering organization on Juniper products as MX/QFX/SRX/JunosSpace/Contrail.
- Assisted with troubleshooting by providing hands-on-experience and overseas and track technical cases to ensure proper support is being made.
- Certified the POC design that included Juniper M320/M240 routers with QFX switches deployment in the leaf spine environment.
- Configuration and troubleshooting BGP related issues and setting up end-to-end network.
- Involved and supported QFX VCC implementation by replacing the Cisco 6500 series switches.
- Configured BGP and OSPF on Juniper (CE/PE) and Cisco (P/Core) routers for the performance testing of MPC7e/MPC5 line cards supporting the SDN Contrail Controller.
- Produced written summary reports on status of design projects, equipment and network problems to customer on regular basis.
- Worked independently and with customer to review design and solve operational issues and improve network design.
- Provided support and involved in upgrading the Junos Space platform from 15.1R2 to 17.1R2.
- Provided proof of concept testing for Confidential Beta testing of Agilio SMARTNIC with CONTRAIL architecture using Spirent Center as a traffic generator.
- Experience with OpenStack/Contrail installation, configuration, administration, and troubleshooting. Strong knowledge on Openstack/Juniper contrail, network virtualization & Linux operating system
- Feature and functionality testing of the contrail SDN controller and vRouter.
- Develop and deploy software networks using OpenStack and Contrail.
- Experience in Openstack Liberty environments in volume management using Cinder, network and port management using Neutron and image management using Glance.
- Experience in deploying Contrail Cloud and Mirantis Openstack in Confidential . lab environment.
Juniper Resident Engineer
Confidential
Responsibilities:
- Understand the customer's organizational structure and become familiar with the customer's processes and procedures.
- Troubleshoot network related issue related to BGP with Confidential & Confidential team for proper traffic propagation on the Contrail Controller.
- Provide customer with assistance solving network related problems, such as malfunctions and configuration problems.
- Review and analyze customer network design to locate potential problems and correct them by working with the customer on better solutions.
- Read manuals, technical reports and study new technologies meeting the customers support requirements.
- Triage found issues and assist JTAC collecting information and with on-site reproductions.
- Experience in Openstack components Neutron, Nova, Cinder, Horizon, Ceilometer, Glance and Swift.
- Good understanding of Open stack, Contrail, open stack components, and networking concepts.
- Experience in creating/managing multiple tenants in a cloud, creating quotas, triggering alarms when certain thresholds are reached, creating network and creating/customizing heat templates.
- Experience in Cloud Networking / NFV / SDN - Open vSwitch, OpenFlow.
- Guided customer in NFV / SDN Service Orchestration using Heat scripts.
- Consulted for development of new features in Open Contrail.
- Developed REST based Web based SDN statistics & monitoring platform.
- Implemented & Optimized SOPs for VNF / SDN issues resolution.
- Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer.
Confidential
Senior Engineer
Responsibilities:
- Installed and configured the EX4300-32F & EX4300-48T switches and provide connectivity to existing MX960 CE routers via Nx10GE uplinks.
- Development and maintenance of network operational support procedures related to the Juniper Networks products, Validation testing of the Juniper Networks products with 1G/10G/40G/100G on MPC5EQ line cards.
- Network related testing of new features on MX960 (64-bit RPD, NSR, ISSU, LFA, BFD) to ensure that the Juniper Networks products operate correctly.
- Tested and implemented various BGP attributes such as Local Preference, MED, AS-PATH, Community, Extended community using route-maps.
- Managing enterprise BGP setup by configuring and troubleshooting BGP related issues.
- Scaling of BGP and IGP in the core, dealt with implementation of deployment related to Cisco devices and applying security policies on it.
- Experience in writing technical documentation and strong ability to communicate ideas to collaborating technical work groups.
- Preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades.
- Daily interaction with Confidential & Confidential lab support engineers, Juniper RE/SE to isolate and identify configuration, design, & software anomalies, ability to clearly articulate findings in written and verbal communications with development level engineering staff.
- Hands-on experience with lab environments and network equipment test sets such as IXIA router, Spirent, etc.
Confidential, Wichita, KS
Data Center Analyst
Responsibilities:
- Managed and lead projects across site locations for Data Center Services in Wichita, Green Bay, and Atlanta.
- Data Center continuity planning; collaborate with remote data center personnel to create seamless operation.
- Worked with clients to evaluate and define operational requirements for implementation of new data center technology.
- Executed tasks with critical thinking skills and the ability to switch responsibilities spontaneously based on criticality.
- Migrated Legacy Data Center to New Generation Data Center. Design Network which included Cisco nexus 7K, 5K with several Nexus 2000 FEX and MDS Storage.
- Experience with Cisco Nexus Switches, 9K, 7K, 5K, 2K(FEX) installation, configuration and deployment of (VPC, VDC, Fabricpath, FCoE, OTV etc.) in the data center.
- Implemented Cisco NX-OS Layer 3 routing between the data centers using EIGRP as WAN protocol on Nexus 7K. Configured BFD as a fast failure detection protocol, enable interfaces for EIGRP, advertised and redistributed SVI’s into EIGRP
- CSU/DSU loop testing in examining WAN link issues by implementing hardware and software loops.
- Maintenance and upgraded on Cisco 6500, 4500 and 3700 series switches to provide redundant network.
- Diagnosed layer-2 and layer-3 loop back tests in coordination with SP's and field technician.
- Checking the WAN performance and utilization in SOLAR WINDS v4 and also packet path using wire shark.
- Worked on Cisco technologies ASRs, Nexus & UCS machines to build end-to-end Network.
- Configuration of Cisco routers and switches shipping them to respective locations.
- Participating in network migrations with change management teams.
- Monitoring of all clients N/W Infrastructure using tool SMARTS.
Confidential, Wichita, KS
Storage QA Engineer
Responsibilities:
- Conducted, Planned, Configured, Executed and Verified Confidential ESeries Storage Array and DSM/MPIO failover solutions for supported Microsoft Windows Server platforms using Microsoft Hardware Certification Kit.
- Tested, Planned, Documented and Delivered quality end to end SAN solutions by ensuring Interoperability between Confidential storage array products and third-party vendor components and operating systems.
- Attended meetings with OEM customers to resolve vendor issues. Also, obtained help from OEM customers to identify and eliminated issue that we encountered during legacy support testing.
- Producing manual and automated tests with HP Application Lifecycle Management (ALM v.11).
- Experience with ClearQuest & Synergy 7 source control for Agile and quality improvement.
- Perform test on high performance RAID (disk array) storage systems in Integration/Acceptance and Regression phases.
- Interconnect multihost, multidisk array FC/FCoE/iSCSI switch-based test configurations.
- Experience with various Operating Systems and Virtualization, Windows Servers, Linux, Solaris, AIX, VMware VSphere, Microsoft Hyper-V.
- Test planning, early access beta program testing, certification testing, execution, defect reporting, root cause analysis, bug fix verification and submission of compatibility matrix listings.
- Delivery of end to end solutions to Confidential Interoperability Matrix (IMT) for customers to pick up Array configuration, Interconnect configuration, host configuration and vendor component configuration for Interoperability test.
- Installing, configuring and testing of release and prerelease track operating systems, HBA drivers, Controller FW and Host SW.
- Tested IBM blade center SAN solutions with multivendor and multiprotocol SAN components (Brocade, Cisco and QLogic).
- Test process automation using Windows batch scripting, Linux shell scripting and Perl.
- Guided contractors, students, and other peer engineers with technical information for their test execution.
- Attended seminars and training sessions for Open stack and Open source technologies that were designed specifically for Confidential ’s (Big Data and Cloud Services)
Confidential
Systems Admin
Responsibilities:
- TAC Support Engineer worked in LAN Switching and Architecture teams.
- Configuration Assistance/Troubleshooting to resolve LAN Switching and Architecture problems on Cisco Routers /Switches.
- Provided technical support to remote office for secure communications, data backups, installations, implementations and troubleshoot network and security issues also provide technical services to T3 employees
- Worked with variety of vendors such as Dell, APC, Apple, Symantec to maintain and update T3’s hardware and software inventory.
- Managed, administered and secured Windows servers running Web, DNS, and Active Directory
- Installed and configured VMware ESX, ESXi, within vSphere 4 and 5 environments with vCenter
- Administration, Management and Troubleshooting of Windows Servers (2008 & 2012) using Microsoft System Center Configuration Management (SCCM 2007 and 2012)
- Documentation for troubleshooting tips and maintenance procedures for help desk
Confidential, Wichita, KS
Technical Support Engineer
Responsibilities:
- Troubleshoot various issues related to Data ONTAP, Storage controller, RAID, Aggregate and Volume, NFS, CIFS, WAFL, SNAP.
- Assisted Secure Edge customers with minimal data available to troubleshoot difficult issues and brought them to resolution. Successfully upgraded Data ONTAP for various FAS series.
- Escalated cases from OEM partners and other support levels and drove them to resolution.
- Monitoring of NAS and SAN environment, Configuring, Implementation and Monitoring of Snap mirror with DR, Creation of new CIFS, NFS, and iSCSI, FC/FCoE LUNS and groups.
- Connection of FC cabling for SAN connectivity between hosts and filers, RMA of faulty equipment, Faulty disk replacement, Monthly Report of all activity, Data Migration, Installation of Disk shelf online in production environment, Change request implementation.
- Providing solutions to different issues on SAN environment, troubleshooting the SAN connectivity on different Operating Systems like Windows, Linux, Sun Solaris and VMware.
- Managed and provide resolution of the firmware upgrade on SAN Switches, Storage Controllers, and the firmware upgrade on HBA in coordination with OEM.
- Ensure compliance of all Standard Operating Procedures and other network related procedures for the SAN environment.