SUMMARY:

• Professional experience in System Administration and IT experience in multiplatform - Windows, Linux and UNIX with hands-on expertise in networking and system integration. An Enthusiastic individual with professional attitude and excellent customer service skills. Enterprise level solution for SMS 2003/SCCM2007/2012/CB 1702/CB 1706/CB 1710.
• Dedicated and Hardworking IT Infrastructure Professional and varied experience across Technical Consulting, Product Design and Development, Delivery and Support.
• Hands on experience with various operating systems such as, Windows server 2016 /2012 /R2 /2008 /R2 /2003 /2000 and Windows vista/XP/7/8/8.1/10.
• Strong programming skills in, C, C++ and Python and MYSQL
• Expertise in building images and deploying them by both zero touch and Lite Touch deployment methods.
• Involved in migrations to Windows 7, Windows XP SP3 for larger volume of users, migration from Windows 7 to Windows 8/10 using SCCM tool.
• End to end migration of applications from Solaris 10 to Linux CentOS 7 and Redhat 5.x and 6.x. using Chef deployments.
• Worked on the SCCM for Gates Corporation worldwide. Software Distribution, Operating System Deployment (OSD) and Endpoint Point Protection.
• Evaluated SCCM 2012 right from Beta stage to Release version. Working on Patch Management and Software Updates.
• Designing, building, and maintaining reliable and efficient C++ code, created technical solutions while meeting customer deadlines, primarily using VS C++ in combination with MFC, ODBC, Rogue Wave Stingray, Windows, SQL Server.
• Extensive experience on WMI technology used to build images and work station at Enterprise level. Handled application deployment from SCCM … to win 10/7 machines and server.
• Good experience in writing complex scripts using Wise Script, VB Script, .net and PowerShell Script.
• Experience in migrating the SCCM 2012 to 1610 to 1702 environment through AWS.
• Worked with SCCM … to create collections, packages, deployments and deployed software packages.
• Has automated software deployment in SCCM 2012 using VC# thereby reducing human time and error.
• Configuration, Administration and Maintenance of NFS, DNS, NIS & NIS+ on Linux Servers.
• Deployed applications using SCCM 2012 by creating the application profiles using both Task Sequence and Microsoft Build Manager.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows 7 and Windows 10, this also included managing all task sequences/images for Windows 7 as well as Windows 10.
• Worked on creating off-line media ISO / USB for virtual Hyper-V machines, imaging process.
• Experience in Packaging and re-packaging MSIs for heavily locked-down environments.
• Created collections, packages, programs, and advertisements to remotely install software applications, manage Microsoft Updates, and perform Operating System Deployments via SCCM (PXE and CD media).
• Expertise in automating the applications for software distribution using System Center Configuration Manager
• Create PowerShell scripts to expand the functionality by enabling tags on alerts based on Alert Object Name.
• Implemented new patching standardization and procedures utilizing WSUS and SCCM 2012, Current Branch (CB) 1803.
• Created customized reports utilizing SQL/SQL Reporting services to help assist on making better business decisions.
• Expertise in Windows Installer Technology along with all versions of Windows Operating Systems.
• Excellent communication and interpersonal skills exhibited when dealing with clients, and executive management.
• Successful Design and Install Microsoft Active Directory and AD server disaster recoveries
• Successfully design and implement Network Area Storage (NAS) and RAID concepts
• Successfully Design and Implement Backup Solutions Using Symantec Backup
• Experience and administrate 10000+ user base Domain Controller, DNS, DHCP, IIS, FTP, RODC, SQL Server, Active Directory Services and Group Policy Management include Linux server Management.
• Monitored the Linux servers on a regular basis and was into tuning them accordingly to optimize performance.
• Manage and engineer Microsoft System Center Configuration Manager (SCCM) and Windows Server Update Services (WSUS).
• Deploying Windows 10 with SCCM on fresh (Bare metal) Operating system.
• Strong Working Experience with Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), FTP Links, LDAP integration.

TECHNICAL SKILLS:

Operating Systems: Windows XP Professional SP1/SP2, Windows server 2016/2012/R2/2008/R2/2003/2000, Windows 2000/2003/XP, Windows 7, 8, 8.1,10

Packaging Tools: Wise Package Studio 4.01/4.6/5.6/6.0/7.0 , SMS Installer, Install shield, Admin Studio 5.0/7.x/9.x/10.x/11.x

Programming: C#, C, VB.NET

Virtualization Tools: SoftGrid, Microsoft App-V

Databases: MS Access, Oracle 9i, SQL 2005/2008

Utilities: Orca, Filemon, Regmon, InCntrl

Management Tools: Altiris, SMS/SCCM

PROFESSIONAL EXPERIENCE:

Confidential, NJ

SCCM Engineer (Subject Matter Expert)

Responsibilities:

• Single Handedly design, implementation & support SCCM infrastructure and lead with deployment and troubleshooting of the environment in World's busiest airport.
• Expert level knowledge of Microsoft Systems Center Configuration Manager (SCCM) - deployment, administration, configuration, troubleshooting, & maintenance as SCCM Full Administrator.
• Hands on technical experience deploying and support Configuration Manager in a large enterprise environment.
• Knowledge in MDT and SCCM (capturing images (.wim), creating packages, advertisements, task sequences, operating system deployment (OSD) and queries).
• Re-designed the Server infrastructure and created the patch management strategy.
• Setup and configured SCCM Operating System Deployment (OSD) for Windows XP and Windows 7
• Worked in large complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Involved in migrations to Windows 7, Windows XP SP3 for larger volume of users, migration from Windows 7 to Windows 8/10 using SCCM tool.
• Deployed servers such as IIS, Apache web server, DHCP, DNS, File Server, FTP server, Samba server.
• Implemented web clustering in Centos 5.5 Linux Server for load balancing.
• Experience in Writing/Maintaining and troubleshooting PowerShell scripts for build and operations environment to develop, test, and implement automation.
• Attended Daily meetings and conference calls to report system health and assist different departments with SCCM issues.
• C++ development of the Protocol Analysis engine, upload PDL and provide the package GUI, as well as compiler, optimizer and run-time, C++ libraries for programmers to use low level services.
• Hands - on experience working on Microsoft SCCM, SCOM and SCVMM.
• Worked in large complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Involved in migrations to Windows 7, Windows XP SP3 for larger volume of users, migration from Windows 7 to Windows 8/10 using SCCM tool.
• Single Handedly Designed stand-alone MDT image process, creating network share for images, driver packages, and task sequencing utilizing Lite Touch installations for 7 to Windows 10 upgrade
• Capability in supporting an Active Directory (AD) infrastructure with several thousand users in a mixed Windows and UNIX environment.
• Developed in C++, Web services (REST & JSON) in Windows and Linux environments
• Supported in other sub-projects such as AD clean up and Enterprise Server up gradation.
• Extensive working knowledge in Migrating applications from Windows 7 to Win 10
• Experience in Deploying Windows 10 Using SCCM 1702/1706.
• General knowledge of Active Directory, Security Groups, OU's, Managing Shared Resources, Account Management (Creation, Deletion, Maintenance), and GPO validation/management/implementation.
• Responsible for troubleshooting SCCM 1702 server issues and SCCM 1702 operational issues, including disaster recovery, server performance, SMS site health, and software deployments
• Used to build images and Workstation at Enterprise level WMI technology
• Ability to support, site roles, site component configuration: including Primary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy
• Design, implementation, and support of all aspects of Software Library: Collections, software Packages/Applications, Software Updates, and Operating Systems Deployment.
• Design, implementation, and support of WSUS, ADK, USMT.
• Troubleshooting of client agent issues for all policy and content distribution.
• Creating custom reports and SQL queries.
• Download and deploy Software Updates within SCCM to include windows operating systems patches.
• Create custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services Develop and manage Operating System Deployment in SCCM including best practices for maintenance and updates to OS packages
• Evaluate current procedures and processes for managing the client environment and continuously develops and implements improved practices
• Provide Risk Assessment and remediation guidance for SCCM infrastructures
• Develop supporting processes where required and adhere to Change Management/ITIL/ITSM processes.
• Responsible for proper escalation, communications, and management of production system problems.
• Provide best practice guidance on setting up and maintaining a solid patching solution using SCCM
• Monitors and evaluates system performance and performs tuning functions to achieve optimal system efficiency and throughput
• Maintain SCCM CB 1702 on 2 separate networks (Production and Development) with a client count. Building, deploying, managing, and troubleshooting Microsoft SCCM servers and deploying and managing SCCM agents to client systems
• Monitor SCCM infrastructure for errors and troubleshoot for resolution
• Currently handling various internet packaging projects including legacy Apps
• Extensively used PowerShell 4.0 scripting to Migrate Trading turrets into AD-Ent Domain
• Creating custom-built reports using SCCM SQL Reporting
• Created custom fixes using PowerShell 4.0 to automate repetitive task

Environment: Windows 7, windows 8, windows 8.1, windows 10, Windows server 2003/2008/2008 R2/2012R2/2016, SQL 2012 SP3 CU10. SCCM Current Branch 1702/1706/1710.

Confidential

Windows/VMware Administrator

Responsibilities:

• SCCM 2007 To SCCM 2012 end to end Migration
• Windows 8 to Windows 10 Migration
• Installing and Configuring of SCCM 2012.
• Maintain the integrity of the client Active Directory using PowerShell. SCCM Distribution Point, Boundary Group maintenance.
• Took active part in UI Development and coding using C++/STL/QT/Unix.
• Troubleshoot and resolve SCCM client issues and automating SCCM Administration which has repetitive activities and reduces manual errors and efforts.
• Experience with Citrix XenApp that provides application virtualization and application delivery.
• Installation, administration, troubleshooting and Management pack development in MOM 2005, SCOM 2007 and SCOM2012.
• Hands on experience working on SCCM 2012 and SCCM 2016 for patch and application deployments.
• Upgrading SCCM current branch to 1710
• Complete set up of SCCM environment for Charter schools with setting up distribution points in around 85 schools located across US
• Image deployments through SCCM and setting up management points
• Experience in installing and configuring Microsoft Windows 2008 Servers from ILO management tool on Rack servers and blades.
• Hands on experience with Office 365, created/deleted users, white listed email addresses, delegated permissions, configured email client with office 365 email address, configured mobile phones with email clients
• Experience Using SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Experience in installing and configuring Microsoft Windows 2008 Servers from ILO management tool on Rack servers and blades.
• Wrote log Server client in C++ based on TCP/IP to enable any remote client to view all logs on the STB by logging into it over telnet. The client can see all logs on it's terminal in real time as the logs get generated.
• Hands on experience with Office 365, created/deleted users, white listed email addresses, delegated permissions, configured email client with office 365 email address, configured mobile phones with email clients
• Experience Using SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Worked on more than 16,000 Workstation with Multi-Tier Hierarchy environment
• Thorough knowledge of SCCM like SCCM Administrator Console, Remote tools, Software Distribution, Inventory, Software Metering, SCCM Server components, SCCM hierarchies, Software Updates and Operating System Deployment
• Deploying Windows 10 with SCCM on fresh (Bare metal) Operating system
• Patch management for Windows server 2012/2008/R2 as well as Windows 7/8/8.1/10.
• Served as Server administrator of region1 (Santa Clara)
• Install, configure, maintain, and upgrade Microsoft Windows server operating systems and applications.
• Developed small applications in C++ that tested various features and components of storage firmware in a Linux environment.
• Perform initial Deployment and Validation of hardware, OS and Azure Cloud architectures
• Creating, Managing and Configuring Virtual machines on Hyper-V, Azure & ESX hosts.
• Overview of System Centre Virtual Machine Manager 2012.
• Fixed bugs that appeared in the team's C++ library code or in test case code.
• Deploying the APP V Application with integration of SCCM
• Knowledge on USMT Tool, Zero touch technology, Lite touch technologies
• Expert in Patch Management and Software Distribution Management process
• Creating custom queries in Microsoft SQL
• Proficient in Windows 8 and 10 operating systems and good knowledge of file system and registries
• Discover client machines in network. Operating System Image capture.
• Creating software packages for distribution.
• Deploying software packages and OSD Deployment using task sequences.
• Updating patches for Servers in MICROSOFT
• Troubleshooting SCCM Infrastructure issues in Package Distribution and Advertisement Status
• SCCM Site Server configuration & troubleshooting.
• Experienced in handling complex and very complex applications
• Able to handle all technical customer escalations
• The ability to socialize ideas, make recommendations and gather team consensus to move forward.
• Flexibility to adjust to changing requirements, schedules and priorities.
• Detailed knowledge of Windows 8/Win10 operating systems
• Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s for a roll-out from Windows XP.
• P ublishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• T roubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Worked with Public properties for user input values, for the end-user to change the parameters during Maintenance mode.
• Specified, prototyped, developed and tested an object-oriented, multiplatform C++ framework containing support to: data structures, common algorithms sockets, threading
• Worked with various custom actions and sequences to trigger based on the changes required such as substituting the values on the end user machine configuration.
• Created silent install for chained MSI’s and substituting the properties using command line.
• T roubleshooting applications capture issues during sequencing and while streaming to the clients
• Automate the applications for software distribution using Install shield 2013.
• Repackaging foreign software installations with Admin Studio 11.5 using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Used Transforms and Patches to affect a seamless installation of the package on to the desired desktop.
• Silent installations using switches response files and automated scripts for user free interaction.
• Documented the steps and procedures for all the applications according to company standards.
• Interacting with the user to gather requirements and to test the application using remote assistance and online meeting.
• Sequencing applications onto Windows 7 using App-V 5.0.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.

Environment: Windows 7, AdminStudio11.5, Install Shield 2013, OCT, ORCA, VB Script, Procmon, App-V, Citrix XenApp, SCCM 2012. SCCM 2012 R2, SCOM 2012, SCORCH 2012, SCCM 2007, Windows server 2012, Windows Server 2008R2, SQL 2012

Confidential, NJ

Windows Engineer

Responsibilities:

• Developing both Application Virtualization 4.6 SP1 and Install Shield Admin Studio 11.0 on Windows 7 and Windows XP for repackaging.
• Creating the design and implementation of server infrastructure in new environment.
• Server estimation and server quotas for the environment.
• Managing DHCP server, DNS server & IIS server globally.
• Installation & administrations of Windows Servers (Filers and applications).
• Troubleshooting AD, DNS & WINS replications globally.
• Implementation, Configuration, migration / Upgrade virtual infrastructure based on VMware.
• Providing resolution & RCA for high severity incidents.
• Involved in Installing and Administration of SCCM for applying latest windows and security patches to all the servers.
• Installed and configured virtual servers with HYPER-V.
• Strong understanding of the SCCM infrastructure including Boundaries, Site Server Roles, and CAS/Primary relationships in order to troubleshoot SCCM related issues.
• Experienced with x86 / x64 Intel, HP, IBM & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Troubleshooting Client Connectivity, package and OS deployment issues by analyzing SCCM logs.
• Hands on experience working on SCCM 2012 and SCCM 2016 for patch and application deployments.
• Configuring Backup solutions on SAN/NAS storage and provided system support for RedHat Enterprise Linux 5.x/6.x, CentOS including routine maintenance, patching,
• Hands on experience with SCCM 2012 consoles to deploy patches, create collection & distribute the package.
• Created and administered programs, collections, and custom reports in SCCM (System Center Configuration Manager). Performed general SCCM administration and troubleshooting.
• Implemented SAMBA server with Windows AD authentication and support for the same.
• Deployed System Center Configuration Manager (SCCM) to push software, images, and general troubleshooting.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator.
• Troubleshooting server down and un-expected reboot of production servers.
• Installing, configuring and troubleshooting Network Load Balancing (NLB) issues on windows 2008 server.
• Installation and configuration of VPN server on windows 2008 platform to provide secure connection between branch networks.
• Boot images and DP configurations for OSD, Capture and Deploy OS using SCCM 2012.
• Implemented PowerShell scripts that automated creation of contacts from Active Directory.
• Installing, configuring and maintaining the Virtual Machines, installing guest Operating Systems.
• Assessing and distributing Microsoft Monthly Patches using WSUS and SCCM 2012.Boot images and DPManaging exchange servers (Minor)
• Experience in using tools like Orca to directly edit the MSI/Validating the MSI.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripts.
• Customize MSI’s packages using Admin studio.
• Creating Windows Installer package for x86 and x64 architecture.
• Used SCCM 2007/2012 for deploying the packages
• Deploying the packages with SMS/SCCM 2007
• Creating packages, programs, collections, and advertisements for large scale enterprise deployments
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Deployment and virtualization of applications using Microsoft Application Virtualization 4.6 SP1.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Publishing and Managing of Application packages and assigning AD Group permissions in App-V management console.
• Troubleshooting and resolving issues encountered while importing the application packages to Application Virtualization management console.
• Sequencing Middleware applications and Add-Ons/Plug-ins with their Primary applications using Dynamic Suite composition.
• Troubleshooting applications capture issues during sequencing and while streaming to the clients.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Used VMware Workstation to package the application on a clean virtual image.
• Create and manage VMware Snapshot to facilitate the packaging process.
• Experience in taking snapshots of the pre-install and post-install.
• Worked on various unattended install methods like Silent installations using switches.

Environment: Windows 7, Windows XP, Microsoft App-V Sequencer 4.6 SP1, Shield Admin Studio 11.0, SMS/SCCM 2007/2012, VB Script, ORCA, VMWare workstation.

Confidential, NJ

Associate Server Manager/ Sr. Desktop Engineer

Responsibilities:

• Provide phone and hands on 2nd/3rd level IT support for the company and its partners.
• Support Windows 7, Office suite, and applications supported by the company
• Build new laptops/workstations for local and remote users
• Install configure, and support Microsoft Windows 2008 R2 Servers.
• Procurement of hardware/software and maintaining inventory.
• Assist in delivery of End-User Awareness Training
• Created Transforms (MST) against vendor provided MSI applications, per the package requirement.
• Used SCCM 2007/2012 for deploying the packages
• Deploying the packages with SMS/SCCM 2007
• Creating packages, programs, collections, and advertisements for large scale enterprise deployments
• Provided guidance to customers around Windows XP to Windows 7 migrations using SCCM, Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT).
• Provided infrastructure and design guidance for setting up and maintaining SCCM environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM.
• Written Wise Scripts and VB Scripts to make the applications work and to meet the company standards.
• Used SMS for deploying the packages.
• Created batch files and exe files for manual installs and used wrapper.exe for automated installs.
• Created custom actions with in MSI to make the applications work per the company standards.
• Tested the applications in the Lockdown environment before sending the application to QA.
• Performed quality assurance analysis on all the packages before distributing them to production environment.
• Used Peregrine tickets to resolve various client/server issues.
• Provision new users account using Windows 2008 Active Directory and PowerShell.
• Assist Engineering team with software deployment.
• Proficient knowledge of supporting Active Directory.
• Knowledge of Active Directory manipulation via ADSI Edit.
• Deployment of service packs, hot fixes, security patches, anti-virus updates and other necessary change management.
• Mentor junior staff on the processes and procedures of maintaining the configuration for workstations across the environment.
• Administration of McAfee antivirus server for Virus scanning.
• Responsible for Security and Virus-related issues.
• Provided desktop support, Installed and configured XP workstations and laptops
• Documented the steps and procedures for all the applications per company standards.
• Created VB Scripts, WMI Scripts for any Customization and permissions.
• Created Transforms (.mst) to modify native .msi packages using install shield.
• Utilization of VMware to enable package installation testing in varying environments.
• Deployed the applications to all the necessary computers and also uninstalled the applications, using SMS.
• Worked on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement. Also working on Silent Installs for certain application to automate them for software distribution.
• Worked on Creating/Testing new Application Packages in MSI format.
• Interacted with the user to gather requirements and to test the application using remote assistance and online meeting.

Environment: Windows 8/7/XP/2000, Windows server 200/2003/2008/ R2/2012, VMware, Install shield Admin Studio 5.5, VB Script, Filemon, Regmon and SMS Wise Package Studio, VB Script, Filemon, Regmon, Procmon, ORCA and SMS2003, SMS/SCCM 2007/2012.

Confidential, NJ

System Admin (Desktop & Windows Server)

Responsibilities:

• Installed, configured, and supported Microsoft Windows 2003/2008 Servers in both physical and virtualized (VMware) environment.
• Installed, configured, and supported XP and Windows 7 Clients.
• Implementation and administration of Multi domain model in windows2003/2008 forest.
• Administered Windows 2003/2008 DC’S, DNS and DHCP servers, SMTP, and IIS servers.
• Proficient knowledge of configuring Active Directory group policies.
• Analyzed, maintained, and supported AD Policies, including Group Policy Objects (GPO), first in QA, then in Production.
• Informing the users about precaution measures for some of the frequently arising system concerns
• Installed, upgraded, supported and troubleshot Windows Operating Systems and Microsoft Office suite, and other applications as assigned
• Performed general preventative maintenance tasks on computers, laptops, printers and any other authorized equipment
• Performed remedial repairs on computers, laptops, printers and any other authorized peripheral equipment.
• Monitored and responded phone and e-mail requests for technical support.
• Maintained Help Desk specific applications and assisted in refining procedures.
• Responsible for day-to-day operational maintenance, support, and upgrades for Windows servers and VMWare. Performs software installations and upgrades to operating systems and layered software packages.
• Documented the different procedures involved in the up-gradation of environment, solution and Troubleshooting of the issues.
• Active directory user management, Permissions, Mailbox rights, Storages, Directory export Import process.
• Periodically applied service packs, hot fixes, security patches, anti-virus updates and other necessary change management.
• Administered Trend-Micro antivirus server for Virus scanning.
• Assisted in delivery of End-User Awareness Training
• Responsible for Security and Virus-related issues.
• Installation and configuration of MS Outlook Client.
• Provided quality customer support for MS Outlook problems.
• Procurement of hardware/software and maintaining inventory.
• Used Peregrine tickets to resolve various client/server issues