SUMMARY:

• Certified network engineer with over 5 years of experience in Network Engineering with focus in planning, design and implementation for enterprise networks
• Experienced in maintaining/troubleshooting/support, within the following areas: LAN/WAN Topologies, Telephony (VoIP), CISCO IOS/Routers/Switches/Protocols, Electronics, RF, 802.11 a/b/g Wireless Networks, Wireless Access Points, Microsoft/UNIX Operating Systems and Server Applications.
• Broad and deep experience with Cisco network technologies such as routers, switches, firewalls, VPN, load balancers, wireless, and network security. Expert level knowledge of Cisco IOS and core routing protocols BGP, EIGRP, OSPF, STP, MPLS, Multicast
• Hands on Experience with Cisco Wireless Control System (WCS), Cisco Network Control system (NCS) v1.1/1.2 and Cisco Prime Infrastructure v2.1/2.2.
• Experience in working with network monitoring tools like Wireshark, Solar Winds and ticketing systems such as Remedy
• Installations, Operations & Maintenance of Checkpoint firewall UTM and NG/X Series on distributed NT environment and management of network security policies which includes access controls, NAT, Firewall Rule policies, Application & URL Filtering.
• Experience in managing and configuring Remote Access Setup using Dial up, IPSec and Site to Site VPN Networks
• Implementing filters on CISCO routers and Switches using Standard and Extended Access Control - Lists
• Hands-on-experience on IP addressing, sub netting and ping concepts.
• Network monitoring and testing from operating center (NOC/DataCenter) from a network management perspective
• Troubleshot various issues relating to adjacencies in OSPF, advertising of networks in Border routers through BGP, fine-tuning network parameters for efficient convergence and uptime
• Developed Perl scripts for Network Automation.
• Configuration and administration of DNS and DHCP servers
• Implementation of Windows 2008 domain infrastructure, windows Active Directory 2008 setup
• Administering the Microsoft Windows Server Environment, Managing Disk Space, user profile creation and user rights management, Managing user profiles and system policies in Active Directory
• Experience with Design and SIP trunking deployments
• Excellent configuration practices of Dell and Confidential system hardware and Server Operating Systems (Windows 2000/2008), SQL 2005, VMware and IIS 6.0/7.5 servers and maintenance of procedural documentation
• Expertise in installation, troubleshooting of various laser and Network Printers. Data recovery, Drive/Disk Imaging and Backup

TECHNICAL SKILLS:

Operating Systems: Windows 2000/2003/2008 , Windows Vista, Windows XP, Windows Storage Server 2003, RedHat Linux, SunSolaris, Cisco IOS-XE

Server Applications: ADS, DHCP, DNS, DFS

Active Directory: Group Policy, User Management and OU

Desktop Support: Support for Desktop Devices and Peripherals

Networking Protocols: TCP/IP, RIP v1, RIPv2, OSPF, BGP, EIGRP, VLAN, VTP, Port fast, MPLS, Switch Port Security, Standard and Extended ACL’s, DNS, DHCP, POP3, SMTP, FTP, TFTP, NAT,SIP, SCCP, H.323, RTP,VRRP, GLBP, XMPP

Remote Access: ISDN, PPP, HDLC, VPN, TELNET

Firewalls: Cisco ASA/PIX, Checkpoint, Windows Firewall

Antivirus: Kaspersky Server/Client stations, McAfee anti-virus

Virtualization: VMware ESX 2.x, 3.x, 4.x & ESXi 3.x, 4.x, Virtual Center 2.5 & 4.0, VMotion, DRS, FT, HA

Microsoft: MS-DOS, XP, Windows NT, Microsoft Office 4.6 - XP, Internet Explorer 5.0 - 6.0, Microsoft Visio 2002, Project 2000, Exchange 4.x - 2000, IIS 4.0 - 5.0, SMS 1.0 - 2.0, Terminal Services, Backup-Exec, Norton Anti-Virus, McAfee Anti-Virus

Network: Cisco IOS 11.x -12.x,Cisco routers (2800, 2500, 2400 Series), Cisco Switches ( 6500s, 3750, 2960, 2950, 2924 Catalyst), Dell 2708 Switch, Netgear Prosafe VPN Firewll-FVG318, Juniper SRX 3600 Platform Firewalls, D-Link Wireless Router WBR-1310, Trendnet TEW-432 Wireless Router Firewall, Cisco 4400s Wireless Controllers, Linksys Wirelss access Point WAP54G, Cisco WRT54G2 Wireless Broadband Router, IPPBX, WS-CBS3020-HPQ,UCS 6100

Hardware: Dell PowerEdge Series Servers, Confidential Server Systems, Cat5/6, RJxx (11, 45, 48, etc), Ethernet Gigabit - 10GB, FDDI, Desktop and Laptops, Ricoh Network Printers, Brother Printers and Confidential Printers

Network Tools: Network Analyzer, Wire Shark, Packet Sniffer, Symantec Veritas NetBackup 5.0, traffic generator tools like PAGENT, IXIA

PROFESSIONAL EXPERIENCE:

Confidential, Cypress, TX

Network Support Engineer

Responsibilities:

• Managing client’s global network infrastructure network incidents.
• Implementing, configuring and troubleshooting incidents on Routers, switches, Wireless AP's and F5 LTM/GTM.
• Experience in configuration of Cisco Wireless LAN Controllers and Wireless Security PEAP/WPA, LEAP/WEP and various EAP over PEAP Protocols including EAP-TLS, EAP-TTLS, EAP-PEAP-MSCHAP, EAP GTC.
• Successfully configured and commissioned ARUBA GATEWAY for WI-FI hotspots.
• Migrated SSID from ACS4.2 Version to ISE authentication.
• Adding new heat maps into Cisco Prime, loading AP’s into Prime and taking care of Rogue AP’s.
• Design and implemented new architecture with new Cisco 3850 aggregate pair on existing network to isolate legacy XP machines behind checkpoint R77.30 firewall HA pair while engineering WAN routes and firewall rules for newly created XP subnets.
• Configuring and Troubleshooting EIGRP, OSPF, BGP Routing Protocols .
• Prepared detailed reports on critical incidents as further reports to Engineering and Network management team using Microsoft visio.
• Monitored Network with help of monitoring tools like Solarwinds Orion and Netcool for smarts alerts.
• Handled a team of 15 Network engineers working as L1 and guided them while handling tickets.
• Worked in hand with Firewall, IP Telephony teams in managing the tickets related to firewall rules, releasing ports and troubleshooting voice gateways.
• Handled tickets on Confidential Service Center extensively for monitoring, updating tickets and opening RFC for break fix and network planned projects.
• Troubleshoot issues in N7K-server environment that includes WS-CBS3020-HPQ, UCS 6100.
• Handled incident involving VMware clients using W4N traffic and hardware monitoring tools.

Environment: Cisco IP conference station, Confidential service center, Netcool, Solar winds Orion, Cacti, Netqos, Secure CRT, ACE modules and appliances, MPLS ASR series routers, Microsoft Visio, TFTPd virtual tftp server.

Confidential, Dearborn, MI

Network Engineer

Responsibilities:

• Managing Confidential ’s global network.
• Implementing, configuring and troubleshooting Cisco Content Switching Module (CSM)
• Installing, Configuring and Management of Cisco Routers series 2600, 2800, 3800, 7200
• Configuring and Troubleshooting EIGRP, OSPF, BGP Routing Protocols , Routing Loops.
• Troubleshooting WAN T1, T3 and MPLS circuits on CISCO ASR 1002 series routers along with various service providers like Orange, ATT, Reliance Com and NTT.
• Deployed NEXUS 5K, 7K and 2k FEX port mappings as per the Ford standards.
• Installing, Configuring and troubleshooting Cisco Switch series 2900, 3500, 3700, 4000, 6500
• Installing, Configuring and troubleshooting Cisco Wireless Access point series 350, 1200
• Installing, Configuring and troubleshooting on Cisco Wireless Bridges series 350, 1100
• Installing, Configuring and troubleshooting Wireless LAN controllers and Wireless LAN controller Servers.
• Implementing, configuring and troubleshooting Cisco Global Site selector for application load balancing.
• Implementing, configuring and troubleshooting Cisco Wide Area Application Service (WAAS) for wan bandwidth optimization.
• Configuring network devices for tacacs, syslog, snmp, DNS
• Working with Telco for troubleshooting wan circuit related problem.
• Supporting Network Operation Center (NOC) for trouble tickets.
• Installing, configuring and supporting Network Analysis Module NAM
• Hands on Experience in installing, managing & troubleshooting Cisco Unified Communications Manager.
• Good experience in Managing, Installing and troubleshooting Cisco Voice Digital Gateways based on router 2851, 3845, Communication Media Module (CMM).
• Good experience in Managing, Installing and troubleshooting Cisco Voice Analog Gateways based on VG 224 & VG 248
• Hands on Experience in installing, managing & troubleshooting Gatekeeper .
• Hands on Experience in installing, managing troubleshooting Cisco IP Phones, IP Conference Stations.
• Experience in Real Time Monitoring Tools (RTMT) & Call Detailed Report (CDR).
• Very good Experience in configuring and troubleshooting QOS in VOIP Network .
• Hands on Experience in troubleshooting voice quality, jitter, Delay related problem .
• Troubleshooting ISDN, PRI T1, E1 lines
• Configuration of Voice Interfaces like FXS, FXO, ISDN T1/E1 PRI, T1/E1 CAS

Environment: Cisco IP conference station, Switching Module CSM, Application Control Engine ACE, Global Site Selector GSS, VG 224, VG 248, Cisco 7910, 7912, 7940, 7960, H.323, MCGP, SIP, SCCP, RTP

Confidential, Nashville, TN

Wireless Network Engineer

Responsibilities:

• Design and implementing LAN, Wireless and Datacenter solutions across North America.
• Create RFC's, TDR (Technical Design Review) and LLD (Low Level Design) for LAN/Wireless.
• Create reports and review Wireless Site Surveys using Ekahau Site Survey.
• Perform Location Wireless Site Surveys using Ekahau Site Survey Configuring and Managing Cisco 4404 WLC's, 3600 and 3700 LAP's with Prime Infrastructure.
• Design Unified Light weight and Autonomous wireless environment for various Manufacturing and Enterprise sites supporting up to 5000 wireless clients.
• Design and deploy Cisco Unified Wireless Solution with approximately 600 Access Points in various locations across US using 4404 Wireless LAN Controllers on 6509E switches.
• Stage the Access Points, controllers and switches and assist the field services personal with documentation during the implementation phase.
• Replace End of support (EOS) switches (6500 with 6500E and 3550 with 3750X) Confidential various sites.
• Re-design Data network to make them ready for Wireless and IPT (VoIP) deployments.
• Replace non-POE Hardware and implementing L3/L2 technologies for Wireless.
• Reviewed Statement of Works (SOW) and Bill of Materials (BOM) for LAN and Wireless for North and South America Region.
• Assist in designing Datacenter networks for web servers using Nexus 5548, 2248 and 2232 IOS-NX switches.
• Provide escalated Global On call support for LAN and Wireless.
• Technical training and design support for LAN and Wireless Engineering.
• Provide oversight and support for Wireless and LAN Implementations and escalation support for Tier3 Operations.

Environment: Cisco Wireless LAN Controllers: 4404. Cisco 6513E, 6509E, 3750X and 3560 switches. Cisco Access Points: 3702, 3602, 2602, 1552 and 1242. Wireless site surveys using Ekahau Site Survey. Nexus 5548, 2248, 2232 datacenter switches.

Confidential

Network Engineer

Responsibilities:

• Review Statement of Works (SOW) and Bill of Materials (BOM) for LAN, Wireless and WAN.
• Installed, configured, maintained and troubleshoot core, distribution and access network layers of enterprise sites.
• Created RFC's, TDR (Technical Design Review) and LLD (Low Level Design) for LAN and Wireless.
• Monitored and troubleshoot routing protocols like BGP, MPLS, OSPF and EIGRP in Core and Distribution layers that use 7200, 6509, 3750 Routers/Layer3 Switches.
• Designed Enterprise Wireless Solutions with 2504 WLC's onsite and remote Flex Controllers.
• Designed a Flex Connect solution for the Enterprise using 2504 WLC's Confidential the Data Center.
• Performed Offline Wireless Site Surveys with Cisco Prime and onsite with AirMagnet.
• Replaced End of support (EOS) 1242 Access Points and WISM Confidential multiple locations with 3502 Access Points and 2504 Wireless Controllers.
• Knowledge of 802.11 protocol both Confidential the physical and MAC layer. Familiar with wireless network security features 802.11i (WEP, WPA/WPA2, WPA/WPA2-PSK and WPA/WPA2-Enterprise) & Authentication protocols like EAP, PEAP, 802.1x.
• Replaced non-POE Hardware and implementing L3/L2 technologies for Wireless.
• Reviewed global LAN and Wireless designs to verify compliance.
• Transitioned Data and WAN networks to Enterprise standards.
• Assisted in designing Datacenter networks for webservers using Nexus 5548, 2248 and 2232 IOS-NX switches.
• Designed LAN and WAN networks for locations that were acquired.
• Worked on LAN network integration projects.
• CATOS to NATIVE IOS migrations and performing Hardware upgrades for LAN and wireless Infrastructure.
• Provide on-call support for LAN, Wireless and WAN.
• Implemented features and algorithms of wireless-LAN technology specified in 802.11 standards and calculated the impact of interface between two neighbor ad-hoc-wireless-LAN networks using OPNET modeler.
• Provided technical training and design support for LAN, Wireless and WAN Engineering.

Environment: Cisco 7206 VXR, 6509E-SUP2T/720/SUP32, 3925 and 2851 routers. Cisco 6513E.6509E, 4507, 3850, 3750X and 3560 switches. Cisco Wireless LAN Controllers: 2504, 4404. Cisco Access Points: 3702, 3602, 2602, 1552 and 1242. Nexus 5548, 2248, 2232 datacenter switches. BGP, OSFP, EIGRP and HSRP. L2 technologies include RSTP, VLAN's and Trunking etc. Fluke Air Magnet Predictive and Post Wireless Site Surveys.