Senior IT Consultant Resume Seattle, Washington - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, Washington

Senior IT Consultant

Planned and executed client - oriented projects including organization-wide server upgrades, email migrations and application implementations
Architected clustered multi-host virtual environments utilizing shared SAN storage
Designed, implemented and maintained DRaaS client-facing solution
Supervised multiple Level I and II technicians in client relations, project planning, technical training and internal processes
Improved internal and client security practices across a range of OS’ and applications

Confidential, Kirkland, Washington

Manager/Senior Technician

Provided Level II tech support for primarily Windows-based corporate networking environments
Supervised two technicians handling Level I tech support for corporate and home users
Responsible for customer service ranging from company Presidents to home users
Built, maintained and repaired Windows Server 2003 and 2008, Ubuntu and CentOS servers running applications including VMs, Active Directory, Exchange, DNS and DHCP
Managed parts ordering, stocking and returns for three separate stores and scheduling for six employees

Confidential, Seattle, Washington

Sales Executive

Created sales of digital microscope equipment in the Pacific Northwest in amounts up to $80,000 with public and private purchasing agents in competitive bidding and sole sourcing situations
Consulted with engineers and researchers to find solutions to R&D and Quality Control problems
Sought out and created trusting relationships with engineers to ameliorate current equipment limitations, and tailor solutions to their existing projects
Forecasted accurate predictions for monthly, quarterly and semi-annual reports

Confidential, Austin, Texas

Computer Technician

Consulted with clients, explaining computer issues, and providing thorough follow up as needed
Diagnosed and repaired faulty computer hardware
Repaired Windows OS and application errors
Advised and educated clients on their new PC’s, hardware upgrades, and software choices

TECHNICAL SKILLS

OS: Windows XP-10, Server /R2, Linux, ESXi 5.1-6.5, Linux

Applications/Services: Active Directory, Exchange, Powershell & Bash scripting

Networking: Juniper JUNOS, Cisco IOS, VLANs

Storage: EMC Unity, VNXe, Data Domain, Synology, DAS