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Field Engineer Resume

SUMMARY:

  • Experience with installation, configuration, and troubleshooting Microsoft Operating Systems, including DOS, 98, 2000, and XP.
  • Knowledge of Windows NT, Windows 2003 Server, Linux including workstation configuration and network connectivity.
  • Hardware Knowledge: Installed, serviced, and configured system boards, processors, memory chips, power supplies, video and sound cards, hard drives, floppy drives, CD - ROM, CD-RW, DVD drives, scanners, modems, and a variety of printers.
  • Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
  • Experienced with Networking Technologies and LAN installation, configuration, and troubleshooting servers, network firewalls, new end user accounts/rights/access to data.
  • Monitored available disk space to ensure sufficient space for regular operations.
  • Performed impromptu security checks of servers and networks to verify adequate virus protection and compliance with all network procedures.
  • Knowledge of various LAN technologies including Ethernet, Token Ring, and Wireless.
  • Knowledge of common network servers, firewalls, and user administration.
  • Experience with basic network security implementation and awareness, including spyware, anti-virus, and system restore software tools.
  • Experience with installation and configuration of an 802.11b/g wireless LANS.
  • Experience with partitioning hard drives and configuring multi-boot systems.
  • Experience with Category 5E network cable fabrication and wiring.
  • Knowledge of Microsoft Office 2003 and various other software packages.
  • Excellent customer service and problem solving skills.
  • Excellent verbal and written communication skills.

PROFESSIONAL EXPERIENCE:

Confidential

Field Engineer

Responsibilities:

  • Install and maintain Micros POS equipment.
  • Repair Micros POS workstations and printers.
  • Perform break fixes.
  • Perform site survey.

Confidential

Computer Technician

Responsibilities:

  • Perform monthly preventive maintenance to servers and computers.
  • Provide remote login sessions for clients to resolve issues.
  • Perform onsite repairs of pc’s, including ghosting and reconfiguring.
  • Install and setup pc’s for clients and home base clients.

Confidential

ON call HP Deployment Specialist

Responsibilities:

  • Setup and install HP Photo Centers in Walmart stores.
  • Route and network cabling.
  • Verify machines are working properly.
  • Teach store employees how to use new equipment.
  • POS experience.

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