Field Engineer Resume

SUMMARY:

Experience with installation, configuration, and troubleshooting Microsoft Operating Systems, including DOS, 98, 2000, and XP.
Knowledge of Windows NT, Windows 2003 Server, Linux including workstation configuration and network connectivity.
Hardware Knowledge: Installed, serviced, and configured system boards, processors, memory chips, power supplies, video and sound cards, hard drives, floppy drives, CD - ROM, CD-RW, DVD drives, scanners, modems, and a variety of printers.
Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
Experienced with Networking Technologies and LAN installation, configuration, and troubleshooting servers, network firewalls, new end user accounts/rights/access to data.
Monitored available disk space to ensure sufficient space for regular operations.
Performed impromptu security checks of servers and networks to verify adequate virus protection and compliance with all network procedures.
Knowledge of various LAN technologies including Ethernet, Token Ring, and Wireless.
Knowledge of common network servers, firewalls, and user administration.
Experience with basic network security implementation and awareness, including spyware, anti-virus, and system restore software tools.
Experience with installation and configuration of an 802.11b/g wireless LANS.
Experience with partitioning hard drives and configuring multi-boot systems.
Experience with Category 5E network cable fabrication and wiring.
Knowledge of Microsoft Office 2003 and various other software packages.
Excellent customer service and problem solving skills.
Excellent verbal and written communication skills.

PROFESSIONAL EXPERIENCE:

Confidential

Field Engineer

Responsibilities:

Install and maintain Micros POS equipment.
Repair Micros POS workstations and printers.
Perform break fixes.
Perform site survey.

Confidential

Computer Technician

Responsibilities:

Perform monthly preventive maintenance to servers and computers.
Provide remote login sessions for clients to resolve issues.
Perform onsite repairs of pc’s, including ghosting and reconfiguring.
Install and setup pc’s for clients and home base clients.

Confidential

ON call HP Deployment Specialist

Responsibilities:

Setup and install HP Photo Centers in Walmart stores.
Route and network cabling.
Verify machines are working properly.
Teach store employees how to use new equipment.
POS experience.

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