SUMMARY:

A results - driven IT professional with extensive experience in the engineering, administration and SUPPORT of information systems with an in-depth expertise in the implementation and analysis, optimization, troubleshooting and documentation of LAN/WAN NETWORKing systems. Proven ability to lead and motivate project teams to ensure success and a track record for diagnosing complex problems and consistently delivering effective solutions.

TECHNICAL EXPERTISE:

Systems: Windows 8/10

Hardware: ROUTERS ( Confidential, Juniper and Alacatel)SWITCHES ( Confidential, Juniper, Nortel, Nokia and Dell) Confidential and Checkpoint Firewalls, Adtran, Packet Engines, GigaNIC, NetGear, Hardware, NMS, VoIP, Configurations, Troubleshooting / Diagnostics

Software: MS Office, NetObjects, MacAfee Anti-Virus, Norton, FTP, Telnet, Ping Utilities

Networking: TCP/IP, IPX/SPX, RIP/2, IGRP, OSPF, EIGRP, VoIP, BGP, VPN, FTP, HOSTS, SNMP, SMTP, NETWORK Analyzers (Chameleon, Actema, Agilent Technologies, Broadframe, Consultronics, Nettest, Colasoft Capsa, Jawin NETWORK Packet Analyzer, Solarwind and Netscout)

PROFESSIONAL EXPERIENCE:

Confidential

Network Design Engineer

Responsibilities:

• Design and Troubleshoot all NETWORK issues with ROUTERS and SWITCHES when necessary and consulted with on call tech as needed.
• Assist various internal groups with NETWORK change over and configuration of routers on the Confidential network.
• Interacted with various departments to get various issues within the network and land line networks resolved.
• Troubleshoot all NETWORK issues with Confidential, Alcatel, Lucent and Juniper ROUTERS and SWITCHES when necessary and consulted with on call tech as needed for client
• Provisioned turn-up circuits on various Confidential, Alcatel, Lucent and Juniper series devices

Confidential

NETWORK Analyst/Engineer

Responsibilities:

• Assist customers with NETWORK change over and configuration of routers on the Confidential retail network.
• Troubleshoot all NETWORK issues with ROUTERS and SWITCHES when necessary and consulted with on call tech as needed.
• Troubleshot the RF and Core networks for the actual circuits - T1, core network connections on the RF network.
• Interacted with various departments to get various issues within the network and land line networks resolved.

Confidential

NETWORK Analyst/Engineer

Responsibilities:

• Assist customers with NETWORK outage, audio quality, features, voice mail, dropped calls, translations and call routing issues.
• Troubleshoot all NETWORK issues with ROUTERS and SWITCHES when necessary and consulted with on call tech as needed.
• Troubleshoot network issues with CA eHealth, Report Analyzer, Netscout and Ace analyst
• Troubleshot the RF and Core networks for the actual circuits - T1, core network connections on the RF network.
• Interacted with various departments to get various issues within the RF and land line networks resolved.

Confidential

NETWORK Analyst/Engineer

Responsibilities:

• Assist Enterprise customers with NETWORK outage and routing issues. Works in a dedicated customer group with dedicated T1 to DS3 services. Customer calls in and phone call gets distributed. Receives 30-60 phone calls a day.
• Troubleshoot all NETWORK issues with Confidential and Juniper ROUTERS and SWITCHES when necessary and consulted with on call tech as needed for client and have equipment replaced when necessary.
• Troubleshot the BGP and MPLS for the actual circuits - T1, core network coming into the facility.
• Troubleshoot network issues with CA eHealth, Report Analyzer, Netscout and Ace analyst
• Provisioned turn-up circuits on various Confidential 6500 series, Alcatel, Lucent and Juniper platforms

Confidential

NETWORK Analyst/Engineer

Responsibilities:

• Assist Enterprise customers with NETWORK outage issues, DNS problems and routing issues. Works in a dedicated customer group with static IP addresses. Customer phone calls in and phone call gets distributed. Receives 30-60 phone calls a day.
• Troubleshoot all NETWORK issues with Confidential, Alcatel, Lucent and Juniper ROUTERS and SWITCHES when necessary and consulted with on call tech as needed for client
• Provisioned turn-up circuits on various Confidential 6500 series, Alcatel, Lucent and Juniper platforms

Confidential

NETWORK System Engineer

Responsibilities:

• Configured, installed, and troubleshot all NETWORK switching equipment in the NETWORK.
• Troubleshot the BGP and MPLS for the actual circuits - T1, core network coming into the facility.
• Worked on 6500, 4500, 4948, WLC, Confidential Lightweight on Confidential 1242APs, wireless survey, install RPS units and upgrading and installing new IOS and configurations.
• Assisted with troubleshot all VoIP issues with Polycom and Confidential phones and Confidential SWITCHES and did technical write ups on configurations and installations.

Confidential

NETWORK System Engineer

Responsibilities:

• Configured, installed and troubleshot all NETWORK switching, wireless and CiscoWorks LMS equipment in the Confidential NETWORK environment.
• Worked on 6500, 4700, 4500, 4948, 4000, 3550, 3750 and various other switching and wireless AccessPoints upgrading and installing new IOS and configurations through CiscoWorks LMS, NetQoS and NetQIS, SolarWinds, configured Confidential ACS, WCS and WLC and various other networking tools.
• Configured

Confidential

NETWORK System Engineer

Responsibilities:

• Configure, install, and troubleshoot all NETWORK switching, wireless and CiscoWorks LMS equipment in the Confidential NETWORK environment.
• Worked on 6500, 4700, 4500, 4948, 4000, 3550, 3750 and various other switching and Confidential Lightweight on Confidential 1242APs and upgrading and installing new IOS and configurations through CiscoWorks LMS and Wireless LAN Controller.
• Trained new personnel on configuration, setup, troubleshooting, access and implementation of new Confidential Lightweight wireless components.

Confidential

NETWORK System Engineer QA

Responsibilities:

• Configured, installed, and troubleshot all NETWORK equipment in the QA lab.
• Re-IP’d, mapped and diagrammed lab NETWORK and re-cabled NETWORK where necessary.
• Worked on 6500, 3825, 4948, 7600, 2811, 3550, 3750 and various new and developmental Confidential equipment, testing, installing and setting up various scenarios in the lab.

Confidential

NETWORK System Engineer

Responsibilities:

• Assisted Enterprise customers with NETWORK outage issues, DNS problems and routing issues.
• Troubleshot all NETWORK issues with ROUTERS and SWITCHES when necessary and consulted with on call tech as needed for client
• Troubleshoot network issues with CA eHealth, Report Analyzer, Netscout and Ace analyst
• Provisioned turn-up circuits on various Confidential 6500 series, Alcatel, Lucent and Juniper platforms

Confidential

NETWORK System Engineer

Responsibilities:

• Monitored core and remote NETWORKs and alerts using Solar Winds and assisted with troubleshooting all NETWORK issues with ROUTERS and SWITCHES when necessary.
• Consulted with on call tech as needed for client.
• Provided circuit troubleshooting on DS3, T1’s, T3’s, OC12’s, ATM, DSL, and cellular connections, EVDO or 3G.
• Trained new Security and NETWORK Analyst new to the group and on new technology and procedures being implemented to the group and world wide operations and acted as liason between other technology groups.
• Configured all devices for remote sites/plants, vendors and added new equipment to Radius and worked with MPLS and VPN configurations.
• Also worked on Check Point Firewall, JUNIPER, Nokia, Nortel, RSA, SSL VPN, wireless installs and configured with OSPF, EIGRP and some limited MPLS.

Confidential

NETWORK System Engineer

Responsibilities:

• Monitored all WAN connections to all Confidential sites and subsidiary sites across the country.
• Provided circuit troubleshooting on DS3, T1’s, T3’s, OC12’s, ATM, DSL, and cellular connections, EVDO or 3G.
• Troubleshoot network issues

Confidential

NETWORK System Engineer

Responsibilities:

• Configured and installed 3550 and 3750 SWITCHES for new NETWORK build.
• Assisted with corporate relocation and assisted with configuration on 6513, 7206, 5350, Check Point Firewall and PIX515.
• Provided circuit troubleshooting on DS3, T1’s, T3’s, OC12’s, ATM, DSL, and cellular connections, EVDO or 3G.
• Configured over SOHO ROUTERS, 2600, 1700 series router for remote sites/stores and added new stores to Radius server and to the 7206 access-lists, MPLS, BGP and VPN configurations
• Troubleshoot network issues with CA eHealth, Report Analyzer, Netscout and Ace analyst