SUMMARY:

Confidential is an established IT professional with over 25 years of experience as a Software Engineer and Configuration/Change Manager. She is experienced and knowledgeable in multi - platform environments; supporting software applications that span MS Windows, Unix, and Mainframe environments. Confidential is experienced in all facets of traditional Waterfall/Spiral SDLC, and Agile Methodology. She is knowledgeable in the areas of Project Management, Process Improvement/Re-engineering (CSM, ITILv3, CMII, SEI SW-CMMI) Requirements Management, and Configuration/Change Management.

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Senior CM Specialist/Software Build Engineer

• Perform software builds using the automated build process in MS TFS/Visual Studio/GIT/JFrog Artifactory for the Reserve Component Automation Systems (RCAS) program using DevOps practices.
• Support of all CM planning and release meetings and briefings.
• Maintain CM process and procedure documents.
• Tracking for Build metrics.
• Maintain the CM Media Library
• Final CDRL deliveries of documents to the customer
• Provide Serena Dimensions user support as needed.

Confidential, Reston, VA

Senior CM Specialist/Software Build Master/Dimensions Administrator

• Provide Dimensions user support
• Perform software builds for the Confidential program, the delivery, and shipment packages to the customer as the Build Master.
• Maintain the Customer Shipment Distribution List
• Tracking for the Release Shipments with up-to-date information to the customer
• Support of all CM planning and release meetings and briefings.
• Maintain CM process and procedure documents.
• Tracking for Build metrics.
• Support of the automated build implementation in MS TFS and GIT repository.

Confidential, Falls Church, VA

Senior SW Configuration Analyst/ Serena Dimensions Administrator/Deputy Configuration Manager

• Created new products, design part structures, request and item lifecycles, role definitions, user accounts, and role assignments for new projects.
• Migrated files from MS Team Foundation Server (TFS) into new products in Dimensions.
• Provided user support and user training.
• Supported Dimensions CM upgrades, releases, and all issue resolutions.
• Performed software builds for the program and prepared the delivery package to the customer.
• Provided the Configuration Management Monthly Status Report (CM CMSR) to the Customer.
• Provided the configuration management support for the transition/end of the contract activities.

Confidential, Arlington, VA

Senior Configuration Management Specialist

• Worked closely with the Enterprise Transition Team to complete the CM Organization documentation required for the transition activities supporting the new Contract.
• Supported the CM Manager as the CM Representative for the CM IPT Weekly Meeting.
• Supported all process improvement work sessions with the CM Team including the updates to documents and workflow diagrams.
• Supported the acquisition activities for the CM Toolset Suite by leading the Market Research phase of the process. Created the Functional Requirement Document (FRD) for the CM Toolset implementation.

Confidential, Washington, D.C.

Serena Configuration Management Specialist

• Provided a Readiness Plan for integrating 7 upgraded systems.
• Tracked development issues in Serena Team Track.
• Supported development status meetings as the CM resource for 7 projects.

Confidential, McLean, VA

Serena Dimensions CM Subject Matter Expert

• Performed installations, maintenance, upgrades, and releases to the Serena Dimensions CM and RM Software on the customer site.
• Performed and provides Serena Dimensions CM and RM administration and application support as the Tool Administrator at the customer site.
• Prepared and delivered plans regarding the implementation of configuration management processes and procedures.
• Performed Dimensions CM User and Role Based Training.

Confidential, Columbia, MD

Senior Consultant

• Performed installations, maintenance, upgrades, and releases to the Serena Dimensions Software at the customer site.
• Performed and provides Serena Dimensions administration and application support as the Tool Administrator at the customer site.

Confidential , Fairfax, VA

Senior Subject Matter Expert

• Performed and provided Serena Dimensions administration and application support as the Tool Administrator.
• Performed maintenance, upgrades, and releases to the Serena Dimensions Software.
• Performed the following integrations: Serena Requirements Management (RM); Serena Dimensions CM Connect to Remedy; Mercury Test Director.
• Performed Configuration Management activities that include: change control and tracking, release management, status accounting, reviews, audits, and training.
• Prepared and delivered plans regarding the implementation of configuration management processes and procedures.
• Performed the development, documentation, implementation, and maintenance of required configuration management deliverables.
• Performed project management duties as a backup to the project manager.Implemented the Hardware Implementation in Dimensions including training for the employees of the Data Processing Center.