SUMMARY:

Accomplished SAP Basis Administrator with seven years of both upgrade and implementation experiences looking to move forward to new challenges.

TECHNICAL PROFICIENCIES:

Platforms: Windows Server 2003, 2008, Sun Solaris, AIX, HPUX, IBM ZOS (USS/SSH)

Solutions: SAP ECC 6.0, BI 7.0, PI 7.0, SAP Solution Manager 4.0/7.0, IBM P8 Filenet 4.5, Vertex O series 5.0, JDA Manugisitcs 7.4.2, Mindworks Select Refresh, IBM TWS 8.3/8.5, DB2 for ZOS 8.1/9.1, Oracle 9.i/10.g, HP Output Management

WORK EXPERIENCE:

Systems Engineer

Confidential, Oak Brook, IL

Responsibilities:

• Installed and implemented the production SAP ECC 6.0 system utilizing SD and IS Retail.
• Implemented SAP Archiving for multiple objects that had significant growth shortly after go - live.
• Oversaw the installation of the IBM P8 Filenet 4.5 system and implemented the IBM ACSAP connector for SAP Archiving to store and handle the archive data and files.
• Led the installation of JDA Manugisitcs 7.4.2 for Demand Chain forecasting.
• Participated in the install of SAP BW 7.0 EP4, directed the installation of SAP PI 7.0 in Dev and QA.
• Highly involved in the installation of Vertex O series 5.0. Also worked with Mindworks Select Refresh which is a tool that creates subsets of data (master data, config, transaction, etc) and copies it to non-prod type systems like dev for better data to develop with.
• Provided direction on how the change management process should be maintained when SAP went live.
• Interviewed and took part in decision making of the hiring of multiple candidates for different parts of the Technical Engineering Department.
• Represented the SAP Basis Team in the coordination of the AIX OS Upgrade, ZOS Upgrade, a move to a second data center to house our next generation production applications, and the IBM DB2 for ZOS upgrade from version 8 to 9, among other projects like the MQ Broker upgrade from 6.0 to 6.1, Onbase, Informatica, and IBI Webfocus.
• Day to day support includes but not limited to working with SAP support on issues that require SAP Messages created, open the system for remote support, moving transports through command line or SAPGUI, coordinate and perform necessary activities for SAP GO-LIVE Preparation and Early Watch activities.
• Support the SAPGUI, implement support packs using Solution Manager, work with auditors on sap production processes and change management processes.
• Size for future SAP systems by working with the business on filling out the proper SAP Quicksizer documentation and sending the finished documentation for the proper architecture preparation.

Lead Software Engineer

Confidential, Naperville, IL

Responsibilities:

• Lead Software Engineer for SAP Basis Team, I supported multiple production instances for SAP 4.7 Retail Enterprise systems, BI/BW system, and WM systems along with supporting an EP 6.0 SP2 system.
• Also implemented and maintained a separate SAP NW2004s Portal for our external vendors.
• Participated in the installation, and configuration of SAP Solution Manager 4.0.
• Responsibilities include but not limited to performance tuning of all the above listed systems, implementation of SAP Support Packs using such tools as transaction SPAM/SAINT, JSPM, and working on doing support pack download and implementation using maintenance optimizer through Solution Manager 4.0.
• Other responsibilities include management of the SAP transport system, main basis point of contact for technical meetings, and basis on-call providing support after hours.
• I also plan and coordinate basis activities for an off-shore basis team to take action on after hours.

Lead Systems Specialist

Confidential, Naperville, IL

Responsibilities:

• As a SAP Netweaver/Basis Administrator, I participated in the SAP Enterprise upgrade to 4.7 extension set.
• Participated in the install of SAP BW 3.5.
• In 2006 installed and implemented SAPNW04, SAP CRM 4.0, SAP EP 6.0, SAP ITS 6.20 to support SAP HR ESS/MSS, and SAP Solution Manager 4.0.
• Worked in a support role for the Netweaver systems while training my teammates using Java SDM, Visual Administrator, and ConfigTool.
• Basis contact point for transport information for the S/OX audit providing detailed information on the transport process.
• Primary SAP basis rep in the implementation of SAP Support Packs.
• Provided backup support for SAP BW upgrade to 3.0BParticipated in the SAP R3 upgrade from 3.1I to 4.6b in June, 2000
• As a Batch Administrator I installed, and supported IBM Tivoli Workload Scheduler 8.1 and provided training to applications teams on how to create their batch jobs/scripts and how to schedule them.
• Over 800 batch jobs run on average per day.Formal Training Received for Batch Administration:IBM Tivoli Management Framework 3.7 AdministrationIBM Tivoli Workload Scheduler 8.1 AdministrationIBM Tivoli Workload Scheduler 8.1 Scheduling and Operations
• Responsibilities for Output Distribution Administrator consisted of:Installation and support for HP/Dazel Output Server 3.2.
• Create and support all printers for SAP and resolve any problems users Confidential have trying to print using SAP. There are over 700 printers currently being supported.
• Formal Training for Output Distribution:Dazel Administration level II.

Senior PC Hardware Technician

Confidential, Downers Grove, IL

Responsibilities:

• Purchase, configure and install computers for new employees utilizing Norton Ghost Image Writer.
• Supervise 3 Junior Technicians and Provide 1st and 2ndlevel support for 800+ employees using Windows 3.11, Windows 95, Windows NT ver 3.51, Windows NT ver 4.0, and some OS2.
• Maintain and administer multiple Compaq servers running Windows NT Server version 4.0 and Novell Intranetware 4.11.
• Coordinate conference room PC and network setups. Perform Upgrades with both hardware and software.